2015 Spring Administrative Professional Student SLO Assessment Survey

2015 Spring Administrative Professional Student SLO Assessment Survey

Student Learning Outcome Assessment
Administrative Professional
Spring 2015

Published: 04/29/2015

Table of Contents

Overall Experience…………………………………………………………........1
Instructions Provided:
“Use this section to identify things you liked, things you would change, and to
communicate any other comments about your overall experience in the
program. If you have feedback about the instruction or anything else related to
the overall program, please address that in one of these questions.”

Core Abilities……………………………………………………………………...2
Instructions Provided:
“This section addresses the college core abilities. The core abilities are overall
skills that all graduates should acquire during their experience at Western. Focus
on yourself in this section.”

Program Outcomes………………………………………………………………5
Instructions Provided:
“This section addresses the specific outcomes for your program. Please focus on
yourself in this section.”

Conclusion………………………………………………………………………..8
Instructions Provided:
“Please use this space to share any other feedback, comments, or suggestions
about your experience at Western Technical College.”

OVERALL EXPERIENCE
1. What did you like about this program?
Text Response
Microsoft Programs
I liked the instructor (Gail Fancher). She does a great job for the program.
I liked everything about it. The program was beneficial.
I really enjoyed my experience with learning all of the material along with interacting with the
instructors. It taught me more about time management and I became more organized.
Great core instructor. All the courses are very effective.
Learning Microsoft Office programs and learning on the job skills needed like customer service
and grammar.
What I liked about this program is that it gave me opportunities to go out there to see if I would
actually see myself working in this career. Job shadowing and doing intern helped me decide.
I liked how hands-on the program is and the wide variety of skills that are taught.
I enjoyed the quality of information and education. I learned a lot of things that can improve
myself as a person and as an employee.
Statistic
Total Responses

Value
9

2. What would you change about this program?
Text Response
Web Design
Make sure that class times are during the day. A lot of students are parents and it is easier to
go to school for yourself if you don't have to worry about your own children.
nothing
There is nothing in specific that I would want to change about this program.
I honestly would not change anything about this program.
I don't thing the supervision course should be included, I did not see the relevance to our
program in taking that course and it was not beneficial. I also felt a lot of the courses where very
repetitive and we were learning the same thing over and over. For example, in the Portfolio
class I didn't learn anything new. We had learned everything for that class in the first year and I
didn't really gain any new information or build new skills.
I don't think I would change anything.
I think this program was very attainable and well thought through. I wouldn't change anything.
Statistic
Total Responses

May 18, 2015

Value
8

1

CORE ABILITIES
3. As a result of this program:
Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

Question

0

0

5

5

10

I have learned
effective
communication
skills.

4. Provide any comments you have on effective
communication skills you learned.
Text Response
Punctuation and sentence structure
With taking the Quality Customer Service course, I learned a lot about different communication
skills. Also, due to some of the experiences that I have encountered my communication skills
have improved.
Statistic
Total Responses

Value
2

5. As a result of this program:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

2

6

2

10

I am able to
apply
mathematical
concepts.

6. Provide any comments you have on mathematical
concepts you learned.
Text Response
Math has always been a struggle for me, so I do not have much of a comment.
Statistic
Total Responses

May 18, 2015

Value
1

2

7. As a result of this program:
Question

Strongly
Disagree

0

I learned
how to
transfer
social and
natural
science
theories into
practical
applications.

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

3

5

2

10

8. Provide any comments you have on transferring social
and natural science theories into practical applications.
Text Response
I do not have much of a comment.
Statistic
Total Responses

Value
1

9. As a result of this program:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

I learned
critical
thinking
skills.

0

0

1

7

2

10

10. Provide any comments you have on critical thinking
skills you learned.
Text Response
I learned some critical thinking skills within the Supervision course as we had different scenarios
we had the opportunity to work with.
Statistic
Total Responses

May 18, 2015

Value
1

3

11. As a result of this program:
Question

Strongly
Disagree

0

I have
learned to
use
technology
effectively.

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

2

8

10

12. Provide any comments you have on what you learned
about using technology effectively.
Text Response
I have more knowledge now working with the different technology than I ever did before
entering this program.
Statistic
Total Responses

Value
1

13. As a result of this program:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

4

6

10

I have
learned to
value
myself and
work
ethically
with others
in a diverse
population.

14. Provide any comments you have on what you learned
about valuing yourself and working ethically with others in a
diverse population.
Text Response
Having the experience to work with different groups was a great experience. It gave me the
opportunity to interact and accomplish my goals.
Statistic
Total Responses

May 18, 2015

Value
1

4

15. As a result of this program:
Question
I am able to
make
decisions
that
incorporate
the
importance
of
sustainability.

0

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

Strongly
Disagree

1

4

5

10

16. Provide any comments you have on what you learned
about incorporating the importance of sustainability in
decisions you make.
Text Response
I try to make any positive decision that will benefit me.
Statistic
Total Responses

Value
1

PROGRAM OUTCOMES
17. As a result of this program, I learned to:
Question
demonstrate
effective
workplace
communications.

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

6

4

10

18. Provide any comments you have about learning this
program outcome.
Text Response
Overall, as long as you remained organized, I thought this program had a positive learning
outcome.

May 18, 2015

5

Statistic
Total Responses

Value
1

19. As a result of this program, I learned to:
Question
apply
technology
skills to
business and
administrative
tasks.

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

4

6

10

20. Provide any comments you have about learning this
program outcome.
Text Response
Now days, I believe individuals are applying technology skills to almost any situation.
Statistic
Total Responses

Value
1

21. As a result of this program, I learned to:
Question
perform
routine
administrative
procedures.

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

6

4

10

22. Provide any comments you have about learning this
program outcome.
Text Response
Practicing mock interviews and doing a field study really gave me a lot of experience.
Statistic
Total Responses

May 18, 2015

Value
1

6

23. As a result of this program, I learned to:

0

Question
manage
administrative
projects.

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

Strongly
Disagree

0

5

5

10

24. Provide any comments you have about learning this
program outcome.
Text Response
I can manage project, though sometimes it can be a lot of the plate. I put in as much effort as
possible and make sure that everything gets completed in a timely manner.
Statistic
Total Responses

Value
1

25. As a result of this program, I learned to:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

4

6

10

maintain
internal and
external
relationships.

26. Provide any comments you have about learning this
program outcome.
Text Response
I am a really easy going person so maintaining relationships is never an issue for me.
Statistic
Total Responses

Value
1

27. As a result of this program, I learned to:
Question
model
professionalism
in the
workplace.

May 18, 2015

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

4

6

10

7

28. Provide any comments you have about learning this
program outcome.
Text Response
I think it's always important to be professional in the workplace.
Statistic
Total Responses

Value
1

CONCLUSION
29. Please use this space to share any other feedback,
comments, or suggestions about your experience at Western
Technical College.
Text Response
The teachers are great. Most of the teachers are quick with their responses.
It was a great experience for me.
Kim Walsh Betthauser is an amazing instructor. She provides a lot of help and advice. I am so
glad I had her throughout this program.
I do not really have any additional comments other than me enjoying this program. It has been a
long ride, but I am happy to say that I am finally achieving my goals.
Great program. Great core instructor.
I love how the instructors at Western are very helpful and understandable.
I really appreciate the opportunity given to graduate and learn so much!
Statistic
Total Responses

May 18, 2015

Value
7

8