2015 Spring Computer Support Specialist Student SLO Assessment Survey

2015 Spring Computer Support Specialist Student SLO Assessment Survey

Student Learning Outcome Assessment
IT Computer Support Specialist
Spring 2015

Published: 04/29/2015

Table of Contents

Overall Experience…………………………………………………………........1
Instructions Provided:
“Use this section to identify things you liked, things you would change, and to
communicate any other comments about your overall experience in the
program. If you have feedback about the instruction or anything else related to
the overall program, please address that in one of these questions.”

Core Abilities……………………………………………………………………...1
Instructions Provided:
“This section addresses the college core abilities. The core abilities are overall
skills that all graduates should acquire during their experience at Western. Focus
on yourself in this section.”

Program Outcomes………………………………………………………………5
Instructions Provided:
“This section addresses the specific outcomes for your program. Please focus on
yourself in this section.”

Conclusion………………………………………………………………………..7
Instructions Provided:
“Please use this space to share any other feedback, comments, or suggestions
about your experience at Western Technical College.”

OVERALL EXPERIENCE
1. What did you like about this program?
Text Response
it was more hands on and you actually get to learn step by step how to do things
Statistic
Total Responses

Value
1

2. What would you change about this program?
Text Response
having to take networking so far apart. should have cisco and windows server admin closer
together
Statistic
Total Responses

Value
1

CORE ABILITIES
3. As a result of this program:
Question
I have learned
effective
communication
skills.

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

1

0

1

4. Provide any comments you have on effective
communication skills you learned.
Text Response
some teachers, didnt really communicate to students when needed and it was kinda of
annoying when asking a question and they get upset
Statistic
Total Responses

May 18, 2015

Value
1

1

5. As a result of this program:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

1

0

0

1

0

I am able to
apply
mathematical
concepts.

6. Provide any comments you have on mathematical
concepts you learned.
Text Response
dont like math
Statistic
Total Responses

Value
1

7. As a result of this program:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

1

0

0

0

1

I learned
how to
transfer
social and
natural
science
theories into
practical
applications.

8. Provide any comments you have on transferring social
and natural science theories into practical applications.
Text Response
never took science classes here
Statistic
Total Responses

May 18, 2015

Value
1

2

9. As a result of this program:
Question

Strongly
Disagree

I learned
critical
thinking
skills.

0

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

1

1

10. Provide any comments you have on critical thinking
skills you learned.
Text Response
i have learned more and i look at finding the answers in different ways
Statistic
Total Responses

Value
1

11. As a result of this program:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

0

1

1

I have
learned to
use
technology
effectively.

12. Provide any comments you have on what you learned
about using technology effectively.
Text Response
i did, but with the Emerging Technology class, we're suppose to learn about new technology not
old stuff so talk to that teacher beacuse we spend to much time on the nook.
Statistic
Total Responses

May 18, 2015

Value
1

3

13. As a result of this program:
Question

0

I have
learned to
value
myself and
work
ethically
with others
in a diverse
population.

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

Strongly
Disagree

0

1

0

1

14. Provide any comments you have on what you learned
about valuing yourself and working ethically with others in a
diverse population.
Text Response
Statistic
Total Responses

Value
0

15. As a result of this program:
Question
I am able to
make
decisions
that
incorporate
the
importance
of
sustainability.

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

1

0

1

16. Provide any comments you have on what you learned
about incorporating the importance of sustainability in
decisions you make.
Text Response
Statistic
Total Responses

May 18, 2015

Value
0

4

PROGRAM OUTCOMES
17. As a result of this program, I learned to:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

1

0

1

manage
information
technology
hardware.

18. Provide any comments you have about learning this
program outcome.
Text Response
Statistic
Total Responses

Value
0

19. As a result of this program, I learned to:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

manage
software.

0

0

0

1

0

1

20. Provide any comments you have about learning this
program outcome.
Text Response
Statistic
Total Responses

Value
0

21. As a result of this program, I learned to:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

support
computer
networks.

0

0

0

0

1

1

May 18, 2015

5

22. Provide any comments you have about learning this
program outcome.
Text Response
Statistic
Total Responses

Value
0

23. As a result of this program, I learned to:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

provide
end user
support.

0

0

0

0

1

1

24. Provide any comments you have about learning this
program outcome.
Text Response
Statistic
Total Responses

Value
0

25. As a result of this program, I learned to:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

0

1

1

solve
information
technology
problems.

26. Provide any comments you have about learning this
program outcome.
Text Response
Statistic
Total Responses

May 18, 2015

Value
0

6

27. As a result of this program, I learned to:
Question

Strongly
Disagree

0

demonstrate
customer
service skills
as an IT
professional.

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

1

1

28. Provide any comments you have about learning this
program outcome.
Text Response
Statistic
Total Responses

Value
0

CONCLUSION
29. Please use this space to share any other feedback,
comments, or suggestions about your experience at Western
Technical College.
Text Response
overall i did like my time at western. I didnt like some of the teachers tho, with two classes it felt
like the teacher would get mad every time youd ask a question, aren't teachers suppose to be
helpful and not mad if you ask them a question??? i would talk to the staff and tell them what
being a teacher is and to not get mad because a student is asking for help. and for another
class make sure the teacher saves all of the homework a students turns in because of her have
the class almost failed.
Statistic
Total Responses

May 18, 2015

Value
1

7