2016 Sprint IT Network Systems Administrator Student SLO Assessment Survey

2016 Sprint IT Network Systems Administrator Student SLO Assessment Survey








IT Network Systems Administrator 2016 SLO
Spring 2016 - IT Network Systems Administration

May 2nd 2016, 1:05 pm CDT

Q3 - What did you like about this program?
The flexibility of the courses and the homework. The hands on is great and I learned a lot learning and then
doing.
The HHands-on with equipment
Good variety of experiences. The mix of classes made me feel like I knew the basics no matter what the
environment would be.
Lots of hands on training and open ended learning experiences. In the last two semesters, I had a full time job
in the field of IT, and I can say that this is how learning is done on the job.
Trimester, relevant and challenging material, sets up for certification, projects and labs are relevant to real
world situation
Very informative and labs are relevant and effective. Program is a trimester. Internships are plenty and
students are aware of them.
I enjoyed that it was hands on with actual software you would potentially use in the field. I liked how the
courses were problem solving for most of it. It forced you to do the research yourself while doing it at your own
pace.
all the hands on activites that contributed to my learning
Something that interested me and became my passion
The hands-on experience gained through use of the labs and virtualized environments.

Q4 - What would you change about this program?
No complaints enjoyed the program as is.
More equipment
More flexibility in choosing class times and hours.
If possible, and this would be difficult, have a greater emphasis on getting an internship. There's a lot to learn in
the program, but each job has its own quirks and methods for doing things, and it's also a different
environment from the school environment.
none
n/a
I would add more projects to the course. I feel test aren't really good for this program. I feel that the more
projects that you do the better you feel conformable and confident on what you are doing.
Probably add a little more linux or mac into the program

Broader use of software/hardware used in the workplace such as hyper-v and different types of
switches/routers, etc.

Q6 - As a result of this program:
Q6_1 - I have learned effective communication skills.
Answer

%

Strongly Disagree

0.00%

Disagree

0.00%

Neither Agree nor Disagree

Count

0.00%

Agree

70.00%

7

Strongly Agree

30.00%

3

100%

10

Total

Q7 - Provide any comments you have on effective communication skills you
learned.
Already a strong communicator, but courses have improved my confidence in presentations and creating
projects.
Practicing basic communication skills was encouraged-power point presentations in class, etc.
Speech class, technical reporting, and just learning to interact with fellow classmates and instructors have
made communication with people easier than when I started the program.
Learned the basic way to communicate professionally in the It environment. Mostly while interacting with your
instructor or classmates.

Q8 - As a result of this program:
Q8_1 - I am able to apply mathematical concepts.
Answer

%

Strongly Disagree

0.00%

Disagree

Count

0.00%

Neither Agree nor Disagree

30.00%

3

Agree

70.00%

7

Strongly Agree

0.00%

Total

100%

10

Q9 - Provide any comments you have on mathematical concepts you
learned.
I am not the strongest math student but feel the basics are something I can apply and use regularly.
Aside from subnetting, math isn't a component of this field. Basic math like business math and keeping
inventory are a component, but I had transferred from a program with a much greater emphasis on math, so
this was something I had already learned.
With NSA mathematical concepts were not as important.
Learned about ip addresses and binary and how to convert binary to decimal, etc.

Q10 - As a result of this program: - I learned how to transfer social and natural
science theories into practical applications.
Answer

%

Strongly Disagree

0.00%

Disagree

Count

0.00%

Neither Agree nor Disagree

10.00%

1

Agree

80.00%

8

Strongly Agree

10.00%

1

100%

10

Total

Q11 - Provide any comments you have on transferring social and natural
science theories into practical applications.
Um, what? I know this is probably a generic form for each program that people graduate from, but... I guess I
did? The economics and psychology courses gave me a better insight into human nature on an individual and
collective level. At the same time, this has nothing to do with being a network systems administrator.

Q12 - As a result of this program:
Q12_1 - I learned critical thinking skills.
Answer

%

Strongly Disagree

0.00%

Disagree

0.00%

Neither Agree nor Disagree

Count

0.00%

Agree

40.00%

4

Strongly Agree

60.00%

6

100%

10

Total

Q13 - Provide any comments you have on critical thinking skills you learned.
I feel like I have mastered ways to use and apply critical thinking in day to day living.
There's a good question- definitely did. Lots of hands on labs where we were given an expected outcome and
had to piece it together from nothing. Very challenging, often frustrating, but the only way to pick up these
skills.
Troubleshooting the numerous labs that didn't quite work right was a great learning experience, albeit
unexpected.

Q14 - As a result of this program:
Q14_1 - I have learned to use technology effectively.
Answer

%

Strongly Disagree

0.00%

Disagree

0.00%

Neither Agree nor Disagree

Count

0.00%

Agree

20.00%

2

Strongly Agree

80.00%

8

100%

10

Total

Q15 - Provide any comments you have on what you learned about using
technology effectively.
Being that the program I enrolled in is based in information technology this is a given. But I feel I learned above
and beyond ways to increase effectiveness.
Yup, goes without saying if you've read any of the previous responses.

Q16 - As a result of this program: - I have learned to value myself and work
ethically with others in a diverse population.
Answer

%

Strongly Disagree

0.00%

Disagree

0.00%

Neither Agree nor Disagree

Count

0.00%

Agree

50.00%

5

Strongly Agree

50.00%

5

100%

10

Total

Q17 - Provide any comments you have on what you learned about valuing
yourself and working ethically with others in a diverse population.
Working with classmates is encouraged and everyone is different.
Yeah, actually. I worked with a pretty diverse group in my program. I wouldn't say I "learned" it along the way,
as my time in the Navy was with an even more diverse group, but I definitely feel like I reinforced those values.
In IT you learn a lot of things that can do a lot of damage- it was nailed home that this power needs to be used
responsibly.

Q18 - As a result of this program: - I am able to make decisions that
incorporate the importance of sustainability.
Answer

%

Strongly Disagree

0.00%

Disagree

0.00%

Neither Agree nor Disagree

Count

0.00%

Agree

60.00%

6

Strongly Agree

40.00%

4

100%

10

Total

Q19 - Provide any comments you have on what you learned about
incorporating the importance of sustainability in decisions you make.
Sure, virtualization uses less resources, which is good for sustainability, right?

Q21 - As a result of this program, I learned to:
Q21_1 - configure and administer network operating systems.
Answer

%

Strongly Disagree

0.00%

Disagree

0.00%

Neither Agree nor Disagree

Count

0.00%

Agree

50.00%

5

Strongly Agree

50.00%

5

100%

10

Total

Q22 - Provide any comments you have about learning this program
outcome.
Learned much more than just the basics.
Yes, definitely. I can console in to any router now with a large degree of confidence.
setting up domains, utilizing active directory tools, working with different types of networks in the cisco lab.
These were all great tools and experiences

Q23 - As a result of this program, I learned to:
Q23_1 - design and administer network infrastructure.
Answer

%

Strongly Disagree

0.00%

Disagree

0.00%

Neither Agree nor Disagree

Count

0.00%

Agree

60.00%

6

Strongly Agree

40.00%

4

100%

10

Total

Q24 - Provide any comments you have about learning this program
outcome.
Again, learned much more than just basics here.
Yup, I know how components work and the best way to connect them.
The cisco lab was a great tool to use and build different network topologies.

Q25 - As a result of this program, I learned to:
Q25_1 - protect network and system against intrusion.
Answer

%

Strongly Disagree

0.00%

Disagree

Count

0.00%

Neither Agree nor Disagree

10.00%

1

Agree

50.00%

5

Strongly Agree

40.00%

4

100%

10

Total

Q26 - Provide any comments you have about learning this program
outcome..
The security classes had many choices in types of learning about different systems.
While perhaps not an ACL pro, I know the principles and can confidently secure a network.
network security 1 and 2 provided useful information about what to look for and how to protect a network
from intrusion and malicious attacks

Q27 - As a result of this program, I learned to:
Q27_1 - support and train end users regarding hardware and software issues.
Answer

%

Strongly Disagree

0.00%

Disagree

0.00%

Neither Agree nor Disagree

Count

0.00%

Agree

60.00%

6

Strongly Agree

40.00%

4

100%

10

Total

Q28 - Provide any comments you have about learning this program
outcome.
I was able to get a job in the field before graduating.
Yes, but if this is a real concerning question, maybe throw more of a helpdesk component into the curriculum?
I also took classes in the Computer Support Specialist program, so I feel that I got extra experience with end
user training and support.

Q29 - As a result of this program, I learned to: - develop and maintain system
documentation, baseline data, and business continuity plans.
Answer

%

Strongly Disagree

0.00%

Disagree

Count

0.00%

Neither Agree nor Disagree

10.00%

1

Agree

70.00%

7

Strongly Agree

20.00%

2

100%

10

Total

Q30 - Provide any comments you have about learning this program
outcome.
Documentation will make your job easy if you have it, impossible if you don't. No hyperbole.

Q31 - As a result of this program, I learned to:
Q31_1 - coordinate and manage IT projects and assets in a business environment.
Answer

%

Strongly Disagree

0.00%

Disagree

Count

0.00%

Neither Agree nor Disagree

20.00%

2

Agree

60.00%

6

Strongly Agree

20.00%

2

100%

10

Total

Q32 - Provide any comments you have about learning this program
outcome.
The management thing is a bit above my paygrade, but we did go over several scenarios where we were
management.

Q33 - As a result of this program, I learned to: - demonstrate a strong work
ethic, utilize time management skills, display initiative and work cooperatively
as part of an effective team.

Answer

%

Strongly Disagree

0.00%

Disagree

0.00%

Neither Agree nor Disagree

Count

0.00%

Agree

40.00%

4

Strongly Agree

60.00%

6

100%

10

Total

Q34 - Provide any comments you have about learning this program
outcome.
This is already a strength of mine and the program helped me grow even more.
I wouldn't have made it through this program without these attributes.

Q35 - CONCLUSION Please use this space to share any other feedback,
comments, or suggestions about your experience at Western Technical
College.
I really enjoyed the program, courses, and my instructors. I worked hard and utilized all my resources. I have
no complaints about the program. The courses I felt had the right balance of hands on, lecture, self learning,
and skills assessment.
Excellent program. I am glad I decided to go back to school to further my education. I now have a job doing
something I enjoy.
It's been a hell of a ride- looking back to two years ago I was a different person without any of the skills I now
possess. I was looking for a career change, and Western assisted me in making that change, and I haven't
looked back. The staff has been nothing but extremely helpful, without exception, through my two years here.
Instructors were great and knowledgable. Western as a whole was a good experience.
Overall the program was well organized and the flow of knowledge is good.
It was fun. The instructors are going to miss the crap out of us. We set the bar really high for how to make
networking fun and dirty all at the same time.