2015 Spring IT Network Systems Administrator Student SLO Assessment Survey

2015 Spring IT Network Systems Administrator Student SLO Assessment Survey

Student Learning Outcome Assessment
IT Network Systems Administration
Spring 2015

Published: 04/29/2015

Table of Contents

Overall Experience…………………………………………………………........1
Instructions Provided:
“Use this section to identify things you liked, things you would change, and to
communicate any other comments about your overall experience in the
program. If you have feedback about the instruction or anything else related to
the overall program, please address that in one of these questions.”

Core Abilities……………………………………………………………………...2
Instructions Provided:
“This section addresses the college core abilities. The core abilities are overall
skills that all graduates should acquire during their experience at Western. Focus
on yourself in this section.”

Program Outcomes………………………………………………………………6
Instructions Provided:
“This section addresses the specific outcomes for your program. Please focus on
yourself in this section.”

Conclusion………………………………………………………………………..9
Instructions Provided:
“Please use this space to share any other feedback, comments, or suggestions
about your experience at Western Technical College.”

OVERALL EXPERIENCE
1. What did you like about this program?
Text Response
Loved it. Really good instructors.
Lots of hands-on practice on a wide variety of topics
The wide variety of real world IT subjects.
What I liked about this program is how dedicated the instructors are and how well knowledged
they are. Also the material coverd the classes was very interesting and I learned a lot.
It was challenging and gave us plenty of hands-on experience. I like how we got to experiment
with a variety of technologies we will work with in the field.
The use real workplace tools. Good experience to use once in the working field.
Easy to follow
I liked the ability to use expensive hardware/software for free. Dreamspark is great. I like that
there is a network security class.
the professors
that it was very hands on
The instructors were involved when they needed to be, but allowed us to work independently if
we so choose. The school also provided an excellent Cisco lab to work with.
Statistic
Total Responses

Value
11

2. What would you change about this program?
Text Response
I like going onsite. I think it gives a good overall spectrum.
Most of the subjects covered hardly scratched the surface of them. The real IT world has
projects that are much more in depth and requires far more knowledge. This makes it difficult to
transition to working in a real IT job.
Nothing that I can think of except maybe the scheduling because a lot of times I would have
hours between classes.
Nothing I can think of at the moment.
More lectures and less projects.
Better assignment instructions
I would like there to be extra optional classes for students who would like to learn more.
the carpet
different kinds of equipment, HP switches, Buffalo routers, Hyper V
More actual onsite time would be great. Lab environments are great for testing, but onsite time
introduces real world problems and hiccups.
Statistic
Total Responses

May 18, 2015

Value
10

1

CORE ABILITIES
3. As a result of this program:
Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

Question

0

2

7

2

11

I have learned
effective
communication
skills.

4. Provide any comments you have on effective
communication skills you learned.
Text Response
I communication with the professors daily to troubleshoot complex IT issues.
I learned that Communication is key to teamwork and solving problems.
Communication skills were not a big focus of this program, given that it is not a big part of the
job. We did learn some skills in IT hardware/software that teaches us what employers expect
from a successful candidate on how to communicate with customers which is a vital skill for any
positiion.
hi
Statistic
Total Responses

Value
4

5. As a result of this program:
Question
I am able to
apply
mathematical
concepts.

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

4

4

3

11

6. Provide any comments you have on mathematical
concepts you learned.
Text Response
Subnets, ipranges
I learned how to use mathematical concepts to do subnetting and ip addressing.
Networking does employ some mathematical concepts which was studied extensively. I do not
feel that we had to focus too much on these concepts.

May 18, 2015

2

Statistic
Total Responses

Value
3

7. As a result of this program:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

1

2

6

2

11

I learned
how to
transfer
social and
natural
science
theories into
practical
applications.

8. Provide any comments you have on transferring social
and natural science theories into practical applications.
Text Response
Understanding what works best for the client.
I am not sure how to answer that one.
Statistic
Total Responses

Value
2

9. As a result of this program:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

I learned
critical
thinking
skills.

0

0

0

7

4

11

10. Provide any comments you have on critical thinking
skills you learned.
Text Response
Solve very complex it software issues.
critical thinking skills are important in troubleshooting networking problems.
The basis for this program was how to troubleshoot and find solutions that may not be clear at
first. I learned how to keep an open mind about issues.

May 18, 2015

3

Statistic
Total Responses

Value
3

11. As a result of this program:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

0

4

7

11

I have
learned to
use
technology
effectively.

12. Provide any comments you have on what you learned
about using technology effectively.
Text Response
I can now uses virtualization, mlps, server 08 12, exchange, ect.
I learned how to use technology to communicat with people, solve issues and problems, and for
effective research.
Our extensive work with various technologies helped me immensely with learning to adapt to
various technology.
Statistic
Total Responses

Value
3

13. As a result of this program:
Question
I have
learned to
value
myself and
work
ethically
with others
in a diverse
population.

May 18, 2015

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

1

7

3

11

4

14. Provide any comments you have on what you learned
about valuing yourself and working ethically with others in a
diverse population.
Text Response
There are 2 girls in our program.
You should always with your team to get the job done. No matter who it is.
Statistic
Total Responses

Value
2

15. As a result of this program:
Question
I am able to
make
decisions
that
incorporate
the
importance
of
sustainability.

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

1

1

7

2

11

16. Provide any comments you have on what you learned
about incorporating the importance of sustainability in
decisions you make.
Text Response
To save the business money over time. Making sure things will work.
Statistic
Total Responses

May 18, 2015

Value
1

5

PROGRAM OUTCOMES
17. As a result of this program, I learned to:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

1

4

6

11

configure
and
administer
network
operating
systems.

18. Provide any comments you have about learning this
program outcome.
Text Response
I feel I could only do basic tasks with configuring a network operating system.
Statistic
Total Responses

Value
1

19. As a result of this program, I learned to:
Question
design and
administer
network
infrastructure.

Strongly
Disagree

0

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

1

0

7

3

11

20. Provide any comments you have about learning this
program outcome.
Text Response
I would not feel comfortable working on a real computer network.
Statistic
Total Responses

May 18, 2015

Value
1

6

21. As a result of this program, I learned to:
Question

Strongly
Disagree

1

protect
network
and system
against
intrusion.

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

7

3

11

22. Provide any comments you have about learning this
program outcome.
Text Response
I feel that we could have learned more about this, but that may not fit within the time constraints
of a 2 year program.
Statistic
Total Responses

Value
1

23. As a result of this program, I learned to:
Question

Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

support
and train
end users
regarding
hardware
and
software
issues.

0

0

1

6

4

11

24. Provide any comments you have about learning this
program outcome.
Text Response
Statistic
Total Responses

May 18, 2015

Value
0

7

25. As a result of this program, I learned to:
Strongly
Disagree

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

2

5

4

11

0

Question
develop and
maintain
system
documentation,
baseline data,
and business
continuity
plans.

26. Provide any comments you have about learning this
program outcome.
Text Response
We had very little instruction on this subject.
Statistic
Total Responses

Value
1

27. As a result of this program, I learned to:
Question

Strongly
Disagree

0

coordinate
and manage
IT projects
and assets
in a
business
environment.

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

1

0

7

3

11

28. Provide any comments you have about learning this
program outcome.
Text Response
We hardly know what needs to be done for corporate IT projects.
Statistic
Total Responses

May 18, 2015

Value
1

8

29. As a result of this program, I learned to:
Question

Strongly
Disagree

0

demonstrate
a strong
work ethic,
utilize time
management
skills, display
initiative and
work
cooperatively
as part of an
effective
team.

Disagree

Neither
Agree nor
Disagree

Agree

Strongly
Agree

Total
Responses

0

0

7

4

11

30. Provide any comments you have about learning this
program outcome.
Text Response
Statistic
Total Responses

Value
0

CONCLUSION
31. Please use this space to share any other feedback,
comments, or suggestions about your experience at Western
Technical College.
Text Response
Good instructors. Fun to learn from
Overall the instruction is pretty good. When you work in the real world you realize that IT
projects are far more complex and we don't have much knowledge to do anything other than
basic tasks.
I really had a great time at Western and would encourage others to come to this school to learn
IT.
I feel this was a very effective and enjoyable program. It did not take too long and prepared me
for a job in my field.
I enjoyed it
Scot's extra knowledge and experience was really cool to hear about, although I think I was in
the minority of students who actually understood what he was talking about in those stories.

May 18, 2015

9

Statistic
Total Responses

May 18, 2015

Value
6

10