2017 MAR Office Support Specialist Program Trends
Occupation Overview Emsi Q1 2017 Data Set March 2017 Western Technical College 400 Seventh Street La Crosse, Wisconsin 54601 608.785.9200 Emsi Q1 2017 Data Set | www.economicmodeling.com 1 Parameters Occupations 12 items selected. See Appendix A for details. Regions Code Description 55011 Buffalo County, WI 55023 Crawford County, WI 55053 Jackson County, WI 55057 Juneau County, WI 55063 La Crosse County, WI 55081 Monroe County, WI 55121 Trempealeau County, WI 55123 Vernon County, WI Timeframe 2018 - 2022 Datarun 2017.1 – Employees Emsi Q1 2017 Data Set | www.economicmodeling.com 2 Office Support Specialist 2017 (AED) in Western Technical College District 2018 2018 2018 2018 2022 SOC Description 2022 2022 % 2022 Jobs Jobs Change Change Openings 43-2011 43-2021 43-4051 43-4071 43-4121 Switchboard Operators, Including Answering Service Telephone Operators Customer Service Representatives File Clerks Library Assistants, Clerical Annual Openings Median Hourly Earnings 62 54 (8) (13%) <10 Insf. Data $11.84 <10 <10 Insf. Data Insf. Data <10 Insf. Data Insf. Data 2,155 2,204 49 2% 266 67 $14.33 79 79 0 0% <10 Insf. Data $13.26 186 184 (2) (1%) 25 6 $11.62 43-4171 Receptionists and Information Clerks 718 748 30 4% 113 28 $11.74 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 1,472 1,524 52 4% 121 30 $15.99 34 33 (1) (3%) <10 Insf. Data $18.80 126 128 2 2% <10 Insf. Data $12.97 42 41 (1) (2%) <10 Insf. Data $17.47 4,503 4,561 58 1% 466 117 $14.29 244 248 4 2% 33 8 $15.07 9,628 9,811 183 2% 1,047 262 $14.32 43-9011 43-9021 43-9022 43-9061 43-9199 Computer Operators Data Entry Keyers Word Processors and Typists Office Clerks, General Office and Administrative Support Workers, All Other Emsi Q1 2017 Data Set | www.economicmodeling.com 3 Occupation Summary for Office Support Specialist 2015 (AED) 9,440 1.9% $14.32/hr Jobs (2016) % Change (2018-2022) Median Hourly Earnings 12% below National average Nation: 3.1% Nation: $15.19/hr Growth 9,628 9,811 183 1.9% 2018 Jobs 2022 Jobs Change (2018-2022) % Change (2018-2022) Occupation 2018 Jobs 2022 Jobs Change % Change 62 54 -8 -13% 7 5 -2 -29% 2,155 2,204 49 2% 79 79 0 0% Library Assistants, Clerical (43-4121) 186 184 -2 -1% Receptionists and Information Clerks (43-4171) 718 748 30 4% 1,472 1,524 52 4% 34 33 -1 -3% 126 128 2 2% Word Processors and Typists (43-9022) 42 41 -1 -2% Office Clerks, General (43-9061) 4,503 4,561 58 1% 244 248 4 2% Switchboard Operators, Including Answering Service (43-2011) Telephone Operators (43-2021) Customer Service Representatives (43-4051) File Clerks (43-4071) Secretaries and Administrative Assistants, Except Legal, Medical, and Executive (43-6014) Computer Operators (43-9011) Data Entry Keyers (43-9021) Office and Administrative Support Workers, All Other (43-9199) Percentile Earnings Emsi Q1 2017 Data Set | www.economicmodeling.com 4 Occupation 2018 Jobs 2022 Jobs Change % Change $11.42/hr $14.32/hr $17.29/hr 25th Percentile Earnings Median Earnings 75th Percentile Earnings 25th Percentile Earnings Median Earnings 75th Percentile Earnings Switchboard Operators, Including Answering Service (43-2011) $10.12 $11.84 $14.16 Telephone Operators (43-2021) $10.82 $13.71 $17.27 Customer Service Representatives (43-4051) $11.43 $14.33 $17.65 File Clerks (43-4071) $10.35 $13.26 $16.21 Library Assistants, Clerical (43-4121) $10.03 $11.62 $13.25 $9.18 $11.74 $14.14 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive (43-6014) $13.50 $15.99 $18.40 Computer Operators (43-9011) $15.18 $18.80 $23.21 Data Entry Keyers (43-9021) $11.29 $12.97 $15.41 Word Processors and Typists (43-9022) $15.07 $17.47 $19.88 Office Clerks, General (43-9061) $11.12 $14.29 $17.42 Office and Administrative Support Workers, All Other (43-9199) $11.69 $15.07 $18.00 Occupation Receptionists and Information Clerks (43-4171) Regional Trends Emsi Q1 2017 Data Set | www.economicmodeling.com 5 Region 2018 Jobs 2022 Jobs Change % Change ● Region 9,628 9,811 183 1.9% ● State 218,217 220,842 2,625 1.2% ● Nation 11,058,613 11,397,101 338,488 3.1% Regional Breakdown County 2022 Jobs La Crosse County, WI 5,142 Monroe County, WI 1,197 Trempealeau County, WI 951 Vernon County, WI 616 Crawford County, WI 559 Occupation Gender Breakdown Gender 2016 Jobs 2016 Percent ● Males 1,640 17.4% ● Females 7,800 82.6% Occupation Age Breakdown Emsi Q1 2017 Data Set | www.economicmodeling.com 6 Age 2016 Jobs 2016 Percent ● 14-18 157 1.7% ● 19-24 1,173 12.4% ● 25-34 1,875 19.9% ● 35-44 1,636 17.3% ● 45-54 2,066 21.9% ● 55-64 1,965 20.8% ● 65+ 568 6.0% Occupation Race/Ethnicity Breakdown Race/Ethnicity ● White ● 2016 Jobs 2016 Percent 8,610 91.2% Hispanic or Latino 233 2.5% ● Black or African American 214 2.3% ● Asian 213 2.3% ● Two or More Races 92 1.0% ● American Indian or Alaska Native 76 0.8% ● Native Hawaiian or Other Pacific Islander 2 0.0% Occupational Programs 7 30 237 Programs (2015) Completions (2015) Openings (2015) CIP Code Program 52.0401 Administrative Assistant and Secretarial Science, General 17 52.0407 Business/Office Automation/Technology/Data Entry 13 10.0305 Graphic and Printing Equipment Operator, General Production 0 11.0301 Data Processing and Data Processing Technology/Technician 0 Emsi Q1 2017 Data Set | www.economicmodeling.com Completions (2015) 7 Race/Ethnicity 2016 Jobs 2016 Percent Data Entry/Microcomputer Applications, General 11.0601 0 Industries Employing Office Support Specialist 2015 (AED) Occupation Group Jobs in Industry (2016) % of Occupation Group in Industry (2016) % of Total Jobs in Industry (2016) Local Government, Excluding Education and Hospitals 783 8.3% 9.5% Colleges, Universities, and Professional Schools (Local Government) 388 4.1% 22.3% General Medical and Surgical Hospitals 318 3.4% 3.3% Offices of Physicians (except Mental Health Specialists) 304 3.2% 14.3% Religious Organizations 266 2.8% 15.5% Industry Appendix A - Occupations Code Description 43-2011 Switchboard Operators, Including Answering Service 43-2021 Telephone Operators 43-4051 Customer Service Representatives 43-4071 File Clerks 43-4121 Library Assistants, Clerical 43-4171 Receptionists and Information Clerks 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 43-9011 Computer Operators 43-9021 Data Entry Keyers 43-9022 Word Processors and Typists 43-9061 Office Clerks, General 43-9199 Office and Administrative Support Workers, All Other Emsi Q1 2017 Data Set | www.economicmodeling.com 8 Appendix B - Data Sources and Calculations Location Quotient Location quotient (LQ) is a way of quantifying how concentrated a particular industry, cluster, occupation, or demographic group is in a region as compared to the nation. It can reveal what makes a particular region unique in comparison to the national average. Occupation Data Emsi occupation employment data are based on final Emsi industry data and final Emsi staffing patterns. Wage estimates are based on Occupational Employment Statistics (QCEW and Non-QCEW Employees classes of worker) and the American Community Survey (Self-Employed and Extended Proprietors). Occupational wage estimates also affected by county-level Emsi earnings by industry. Completers Data The completers data in this report is taken directly from the national IPEDS database published by the U.S. Department of Education's National Center for Education Statistics. Institution Data The institution data in this report is taken directly from the national IPEDS database published by the U.S. Department of Education's National Center for Education Statistics. State Data Sources This report uses state data from the following agencies: Illinois Department of Employment Security, Employment Projections; Iowa Workforce Development; Michigan Department of Labor and Economic Growth, Bureau of Labor Market Information and Strategic Initiatives; Minnesota Department of Employment and Economic Development; Wisconsin Department of Workforce Development, Bureau of Workforce Information Emsi Q1 2017 Data Set | www.economicmodeling.com 9
