2016 Spring Sales Management Student SLO Assessment Survey

2016 Spring Sales Management Student SLO Assessment Survey








Sales Management Spring 2016 Student SLO
Spring 2016 - Sales Management

May 2nd 2016, 3:08 pm CDT

Q3 - What did you like about this program?
This program covered all of the aspects from customer service to sales and sales management. It helped to
boost my confidence and highlight the experiences that make sales and sales management a great career to get
into. The schedule was crucial to my success.
Xxx was an excellent teacher and helped motivate us on the subject. Very interesting topics instructed very
well!
I liked that I could take this program at night while working and taking care of my 3 children.
It was organized and to the point!
I liked that most of the courses had a hands-on aspect, where we not only learned about sales and business
concepts but also had to put them into place. This ensures that we really understand what we're learning and
ingrains it into us. I also appreciated that most of our instructions had practical work experience with what
they were teaching us.
I really enjoyed the flexibility of the program and being at night. This made it easier to work and go to school.
I'm not a typical student and I needed to be able to work full time and still get my education. Xxx Xxxxxxxx was
my inspiration to keep going and not give up when times go tough. They are one teacher I would make sure to
always have because they are a game changing kind of teacher with more passion than any other teacher! I
also really liked the pathways, this allowed me to see my progress and have something accomplished. It made
it easier to see the progression to the end.
I liked the real world experience that was brought into the classroom. I learned more from than I would have
just from a textbook.
I really liked that this program was adult based. All classes were offered after the typical work day has been
completed. The majority of the classes were blended, which made it more convenient for myself. The program
was divided into two nights per week, plus additional online homework assignments.
I liked that this was blended and portions were done online versus everything online.

Q4 - What would you change about this program?
No change that I can think of.
Nothing
I would change the work load on some of the classes because at times I would spend an entire weekend on one
class.
I personally liked it all.
I feel like the workload, while heavy at times, was manageable, and I would give almost all of my instructors a
satisfactory rating. There is nothing I can think of that I would change at this time, but I may have a different
response after getting into my field.
I would change a required classes that I didn't feel was a benefit, that was Principles of Sustainability. This class
was so science based that I didn't feel I could relate to my field of study. The teacher, Xxxxx Xxxxx, said

numerous time they don’t know how to teach this class to business students. It was difficult to find the value in
the class.
I enjoyed the guest speakers and think that should be done more in the classrooms.
I would offer a lot more of the classes online. The majority of the classes (non generals) could have been taught
via online. The majority of the assignments were book based, and could easily be taught and understood with
little interaction.
I would allow for more classes to be done online.

Q6 - As a result of this program:
Q6_1 - I have learned effective communication skills.
Answer
Strongly Disagree

%

Count

22.22%

2

Disagree

0.00%

Neither Agree nor Disagree

0.00%

Agree

11.11%

1

Strongly Agree

66.67%

6

100%

9

Total

Q7 - Provide any comments you have on effective communication skills you
learned.
I learned confidence in the spoken word and strength and quality in the written word.
Through this program, I have been pushed to be more active in my communications. I have come out of my
shell over the course of this program, and I have the program to thank for that.
I have learned how to be a better public speaker. I have also learned how communicate more effectively at
customer service and working with customers.
Taking the classes has allowed me to speak confidently about subjects that we have learned. I am more able to
contribute to conversations at work.
At the beginning of the course, a lot of speeches and presentations were mandatory for every class. This
allowed me to become a more effective public speaker.

Q8 - As a result of this program:
Q8_1 - I am able to apply mathematical concepts.
Answer
Strongly Disagree
Disagree

%

Count

22.22%

2

0.00%

Neither Agree nor Disagree

11.11%

1

Agree

33.33%

3

Strongly Agree

33.33%

3

100%

9

Total

Q9 - Provide any comments you have on mathematical concepts you
learned.
I learned the correct way of reading business statements and how to evaluate the information. Also covering all
of the basics in business math have been beneficial.
I now understand the way mathematics apply to business in a managers position.
In the industry that I am in (building materials) we use a lot of fractions. I now feel comfortable with my
answers because I know that I am doing it correct.
Due to my previous background, I already knew the majority of the math with business applications material. It
was a good reminder, but I believe it could be beneficial to other students.

Q10 - As a result of this program: - I learned how to transfer social and natural
science theories into practical applications.
Answer
Strongly Disagree
Disagree

%

Count

11.11%

1

0.00%

Neither Agree nor Disagree

22.22%

2

Agree

44.44%

4

Strongly Agree

22.22%

2

100%

9

Total

Q11 - Provide any comments you have on transferring social and natural
science theories into practical applications.
I was taught how to take common sense and apply it to everyday life. Sales and management practices came
natural to me, I just needed to know how to apply them to my everyday working life.

Q12 - As a result of this program:
Q12_1 - I learned critical thinking skills.
Answer
Strongly Disagree

%

Count

22.22%

2

Disagree

0.00%

Neither Agree nor Disagree

0.00%

Agree

44.44%

4

Strongly Agree

33.33%

3

100%

9

Total

Q13 - Provide any comments you have on critical thinking skills you learned.
The sales classes helped me learn to think in ways to overcome obstacles
I have enjoyed the critical thinking questions in my psychology class. They make you think along with learn the
material.
I learned how to fix problems in the sales field and turn a bad situation around into something positive.

Q14 - As a result of this program:
Q14_1 - I have learned to use technology effectively.
Answer
Strongly Disagree
Disagree

%

Count

22.22%

2

0.00%

Neither Agree nor Disagree

11.11%

1

Agree

33.33%

3

Strongly Agree

33.33%

3

100%

9

Total

Q15 - Provide any comments you have on what you learned about using
technology effectively.
Our computer class was not instructed very well and was mostly self-taught. However, I did learn useful things
during the course of that class.
I fell more confident using word and excel at work.
Didn't have a good computer word/excel teacher. I knew the majority of the material that was being taught.

Q16 - As a result of this program: - I have learned to value myself and work
ethically with others in a diverse population.
Answer
Strongly Disagree
Disagree

%

Count

22.22%

2

0.00%

Neither Agree nor Disagree

22.22%

2

Agree

22.22%

2

Strongly Agree

33.33%

3

100%

9

Total

Q17 - Provide any comments you have on what you learned about valuing
yourself and working ethically with others in a diverse population.
I already had this quality going into the program, but if I did not have it I would say it would have taught me
how to do so.

Q18 - As a result of this program: - I am able to make decisions that
incorporate the importance of sustainability.
Answer
Strongly Disagree
Disagree

%

Count

22.22%

2

0.00%

Neither Agree nor Disagree

22.22%

2

Agree

33.33%

3

Strongly Agree

22.22%

2

100%

9

Total

Q19 - Provide any comments you have on what you learned about
incorporating the importance of sustainability in decisions you make.
I didn't really get much out of the sustainability class. The instructor was great and some of the coursework
was interesting, however I don't really see how it would apply to me much in the field I'm going into.

Q21 - As a result of this program, I learned to:
Q21_1 - model professionalism in the workplace
Answer
Strongly Disagree
Disagree

%

Count

22.22%

2

0.00%

Neither Agree nor Disagree

11.11%

1

Agree

11.11%

1

Strongly Agree

55.56%

5

100%

9

Total

Q22 - Provide any comments you have about learning this program
outcome.
I have been a working professional in corporate America for several years, so again I already knew how to be
professional in the workplace.

Q23 - As a result of this program, I learned to:
Q23_1 - demonstrate effective workplace communications.
Answer
Strongly Disagree

%

Count

22.22%

2

Disagree

0.00%

Neither Agree nor Disagree

0.00%

Agree

22.22%

2

Strongly Agree

55.56%

5

100%

9

Total

Q24 - Provide any comments you have about learning this program
outcome.
Q25 - As a result of this program, I learned to: - incorporate Customer Service
Principles into Client or Customer Interaction.
Answer
Strongly Disagree

%

Count

22.22%

2

Disagree

0.00%

Neither Agree nor Disagree

0.00%

Agree

22.22%

2

Strongly Agree

55.56%

5

100%

9

Total

Q26 - Provide any comments you have about learning this program
outcome.
In my field I already am well-versed in customer service principles, but I feel the program does a great job of
teaching these things.

Q27 - As a result of this program, I learned to:
Q27_1 - prepare selling strategies.
Answer
Strongly Disagree

%

Count

22.22%

2

Disagree

0.00%

Neither Agree nor Disagree

0.00%

Agree

22.22%

2

Strongly Agree

55.56%

5

100%

9

Total

Q28 - Provide any comments you have about learning this program outcome.

Q29 - As a result of this program, I learned to:
Q29_1 - demonstrate leadership capabilities to achieve organizational goals.
Answer
Strongly Disagree

%

Count

22.22%

2

Disagree

0.00%

Neither Agree nor Disagree

0.00%

Agree

33.33%

3

Strongly Agree

44.44%

4

100%

9

Total

Q30 - Provide any comments you have about learning this program
outcome.
I have taken on leadership roles in things such as the La Crosse Builders Association where I represent our
company.

Q32 - As a result of this program, I learned to:
Q32_1 - integrate appropriate sales tools into the selling process.
Answer
Strongly Disagree

%

Count

22.22%

2

Disagree

0.00%

Neither Agree nor Disagree

0.00%

Agree

11.11%

1

Strongly Agree

66.67%

6

100%

9

Total

Q33 - Provide any comments you have about learning this program outcome.

Q34 - As a result of this program, I learned to:
Q34_1 - analyze business information to support planning and decision making.
Answer
Strongly Disagree

%

Count

22.22%

2

Disagree

0.00%

Neither Agree nor Disagree

0.00%

Agree

33.33%

3

Strongly Agree

44.44%

4

100%

9

Total

Q35 - Provide any comments you have about learning this program outcome.
Q31 - CONCLUSION Please use this space to share any other feedback,
comments, or suggestions about your experience at Western Technical
College.
Western is an essential part of my life. This program is the second program that I have taken here and the
experience and the staff are second to none. The first hand knowledge of the staff is one of the most key parts
to the whole experience. I would definitely recommend this school and this program to anyone who is looking
to enter and excel in the field of customer service to sales and sales management.
I could not ask for a better instructor than Xxx for this program. They have done a great job!
I loved this course and I am truly glad that I have taken it. I would recommend this program to everyone. My
experience at Western have been great.
I LOVED IT!!!
This is a great course of study and I feel very fortunate to have been part of the inaugural class.
I have really enjoyed this program; the teachers seem to have gone above and beyond to make sure that we
were getting a quality education and that what we were learning could be used in the real world.
This course should be offered online.