2011 Medical Assistant SLO-student

2011 Medical Assistant SLO-student







Western Student Learning Results (Program Outcomes) for 2011
# of Grads: 15

Source: Student

# of Responses: 16

Program: Medical Assistant
Outcome
What did you like about this program?

Yes
31 100.00%

No
0

Unk
0

NA Result
0
Yes
Yes

Yes
Yes

Yes

Yes
Yes

Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes

What would you change about this program?

30

96.77%

1

3.23%

0

I liked how all the teachers were great at teaching and were always
there to help.
I loved all the hands on that we got to do and I really liked that all the
instructors cared about each of us as a individual
I liked the wide range of knowledge that was covered and the felt very
prepared out in clinicals.
I loved that everything is patient contact. You get to meet new people
and assist the doctor in his practices. I felt more then ready when I
went out to do my clinicals. The instructors did a great job preparing
us.
I liked how accomodating the instructors were and how they were
available most the time to answer questions or give advice. They were
will to work with you no matter what the circumstance. They were very
knowledgeable and the amount of time given to each class was
approriate. Their expectations of their students were appropriate as
well.
That all of the providers were amazing. They were willing to work with
you with any personal issue that might be going on.
I really liked the personal relationship with the teachers. That there is
only 3 teachers in this program. I like the closeness. It made me feel
more comfortable doing some of the things that we had to do.
I liked the skills and the information we learned in the classroom.
Great classes, great teachers.
I loved every minute of this program, I feel I have achieved so much.
I liked that it was outlined and the outline was followed. There was
very few suprises throughout the course.
The hands on skills that were practiced on each student was very
helpful during clinicals. This prepared me very well and gave me
confidence in the "workplace" setting. I felt very prepared.
Yes I have, our class was very close at helping each other out and
making sure to get things done.
It had alot of hands on and i loved that.
I loved the program. All the instructors are phenomenal and the things
that we have learned are just amazing. Hearing great feedback from
the staff members and instructors feels great. I would not regret
anything from this course.

0
Yes

Monday, September 19, 2011

Feedback

Western Wisconsin Technical College

If I could change anything, I would try to change students not having
assignments once they are out to clinicls.

Page 1 of 5

Outcome

Yes

No

Unk

NA Result
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Yes
Yes
Yes

No

Use effective communication skills.

31 100.00%

0

0

I would make medical terminology and Med law and Ethics a face to
face class. I didn't feel like I learned as much from them being online
and I would have benefitted more if they had actual class time. I would
have also spent more time preparing resumes and cover letters. I
don't feel I am prepared enough to finish putting mine together.
I wouldn't change anything, it was a lot of work that was pushed into
two semesters, but it wasn't impossible.
There is nothing I would really change about this program. I really
liked it.
I think it would be best to have all assignments/projects completed
prior to going out to the clinical sites.
I would not change anything about this program.
Let the students know the first day that this program is very fast paced
and if you are not 100% commited you need to step out now.
I think there should be more information on immunizations and when
they are given and what they are for.
I would change some of the adminstrative classes. In my opinion,
each facility has a different way to set up appointments etc. and
learning VMO and Medisoft were useless in my opinion. It is easier to
understand while I was out doing my clincal hours because of wach
facility works off a different program.
Assignments could be more spaced out to allow more time when we
are in clinicals.
Learning the math for Pharmacology and medication administration
was very useful.
The hands on experiance was awesome, but even more would be
great.
I would probably suggest one class change. I felt Pharmacology was
too fast of a course and I didn't really learn much. If it was like lab and
clinical with two parts to it, that would really be more beneficial.
Before starting my program I did brush up math which helped me a
great deal.
I would like to have had more lab time if possible.
The program is great the way it is already but there can be some
adjusting to make it ever better for future students. Simple things like
taking more time to focus on procedures instead of looking up
definitions would greatly be appreciated. Pharmacology is a very hard
and fast course, maybe if splitting the course into two classes would
be a great idea.
I thought it went pretty smoothly for being such a fast paced course.

0
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Monday, September 19, 2011

Feedback

Western Wisconsin Technical College

Yes. I have always had good communication skills.
They were very open with communication whether is was in class, on
the phone, or via email.
Yes, emails could be responded more quickley.
Yes all the teachers were effective in communication and I had every
oppertunity to be successful.
I feel that my communication skills have improved tremendously
because of this program.
This program is great with communication skills
Face-to-face classes are very important in a hands on career.

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Outcome

Yes

No

Unk

NA Result
Yes

Yes
Yes
Yes

Yes

Apply mathematical concepts.

31 100.00%

0

0

Yes
Yes

Yes
Yes

Yes
Yes
Yes
Yes

31 100.00%

0

0

Yes

Yes

Yes
Yes

30

96.77%

1

3.23%

0

Yes, where I was sent there was a very diverse population, and I do
value myself
Being in certain social situations at clinicals has made me feel more
relaxed and comfortable for when I get a job. I am glad we have
clinical experience as practice for this program.
definetly, it is impossible to cover all circumstances and questions that
will come up in the clinic however the stories and for the most part we
were given the general knowledge to handle most circumstances.
Yes, I felt that everything I learned I could apply.
We had a very diverse group that studied well together. But as in real
life, there are always some who are not so easy to get along with. So,
tolerance was also a learning experience.

0
Yes

Yes

Monday, September 19, 2011

Yes, The math was taught in a simple way that is easy to apply to the
job.
we had a good amount of math to help us in this field
There wasn't much math besides the drug calculations but they taught
us how to do them correctly, and how to remember how to perfrom the
problems.
Definetely, You are taught to think critically in this program
The way Margy taught us was very helpful during clinical. It is a nice
fast/easy way to figure out doses of medications.
Hands on skill training was good.
Yes we had to do some math and I am glad we reviewed it.
Our instructor, Margy, did an excellent job teaching us the math part
of this program.
Medication math was very hard at first, but when you work with it so
much you get use to it and it comes easily.

0
Yes

Demonstrate ability to think critically.

Yes, this program have taught me how to use effictive communication
skills. We use other students as our patients and thats how we learn
how to become professional and speak professional.
Yes I felt I have been very efficient in communicating more with
people.
They were very clear with what they wanted and if i had any questions
they were always there to answer them.
I felt very comfortable communicating with not only the other staff but
the patients and physicians too. Most of the physicians were willing to
pull me into a room and call me by name which gave me
encouragement that I was doing a good job. I also felt very
comfortable asking questions, no one made me feel dumb for asking
questions.
Absolutely

0
Yes

Demonstrate ability to value self and work
ethically with others in a diverse population.

Feedback

Western Wisconsin Technical College

For me this is very important in providing good care to patients and
this is a main priority I set for myself and I am very pleased at what
I've accomplished.
It was great having the computer classes, it taught me a great deal

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Outcome

Yes

No

Unk

NA Result
Yes
Yes
Yes
No

Demonstrate ability to value self and work
ethically with others in a diverse population.

47 100.00%

0

0

Yes
Yes
Yes
Yes

Yes
Yes
Yes

Yes

15 100.00%

0

0

Yes
Yes
Yes
Yes

31 100.00%

0

0

Yes every place is different.
to the best of the facility at Western, some of the clinics have really
updated technology but the technique is mostly the same.
Entry level computer classes, not needed.
I am very good with computers so I had no issues
The use of blackboard via discussion board was a very nice way of
communication with the class.
I am confident that I have learned what I need to in order to be able to
perform a job that deals with computers effectively.

0
Yes
Yes

Yes

Monday, September 19, 2011

I work at a group home with developmentaly challenged people and it
has really helped me grow as a person and not only treat the
developmentaly challenged but everyone. I think the program can not
necessarily teach us this, it is a skill that we have to develop on our
own.
I will agree, however there were many things we were taught that did
not pertain to the medical assistant profession.
Diversity is a great thing and we all have to see that people are
different.
Diversity is not an issue for me because I love working with different
people and learning their ways.
I would have liked to see more discussion on some of the scenarios
that were presented in our textbook. I think it would have been good to
take 15-20 minutes at the end of lecture to discuss the real-life
situations.
Absolutely
we were given knowledge on different cultures and age categories
and religious beliefs that help in the clinic.
I currently work at places where I have to deal with this so it was nice
to do it in a different work setting.
Very very important,and I feel I have achieved that

0
Yes
Yes

Collect, process, and perform laboratory
procedures on specimens

I felt I was well prepared, I have been working in the healthcare field
for three years so I have developed the skill to think critically.
you definately have to think critically with this profession and the
program helped alot with it
absolutlely. I had to use my brain a lot during this program
I would like to see more access to computers on the fourth floor in the
building where the MA program is. To get something printed or
access Blackboard was not possible without leaving the area.

0
Yes

Use technology effectively.

Feedback

Western Wisconsin Technical College

Maybe show more videos about the tests before we actually do them.
Yes, I loved my lab class, and learned so much, and was able to
perform those duties in my clinical experience.
Patients will always come first in my job and every decision I make I
will put them first.

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Outcome
Perform clinical duties utilizing standard
precautions.

Yes
31 100.00%

No
0

Unk
0

NA Result
0
Yes
Yes

Yes
Yes

Demonstrate clinical duties accurately utilizing
preventative, diagnostic, and performance
skills

31 100.00%

0

0

Yes

31 100.00%

0

0

Yes
Yes
Yes
Yes
Yes
Yes

31 100.00%

0

0

Yes

15 100.00%

0

0

Monday, September 19, 2011

416

99.52%

2

0.48%

0

Yes, I apply my office skills everyday
I was more then prepared for this because I want a job and to get that
job I have to give it my best out there.
taught enough of the basics but very hard to prepare because of the
different computer systems used by the clics.they are so different and
changing all the time.

0
Yes
Yes

Aggregate Assessment of Achievement

Lab was a really fun and interesting course. With all the skills we
learned, I was able to apply those skills into the outreach clinics.
was very prepared by the time we went to clinicals
I loved the hands on experience, it helped me learn more.
Julie's way of teaching is AWESOME! The lab class helped prepare
me for clinical.
more time maybe using equipment that is used in clinics
I am pretty confident about this area because our instructor, Julie, did
a great job preparing us.
Yes, I have had to do that in the clinic, and my instructor took the time
to teach us exactly what we needed to know.

0
Yes
Yes

Demonstrate safety and emergency practices
in a healthcare setting.

adequate time spent.
Yes, I was able to perform all of my duties, thanks to this wonderful
program
I feel I have the knowledge to maintain confidentiality and keep
patients safe. I would never do anything to break the policies and
laws and if I have any questions I will seek for the right person to
answer them for me.

0
Yes

Apply office management skills to ensure
efficient operations of the medical office.

Absolutely, standard precautions are extremely important when
working in a clinical setting.
This I felt I was prepared but I also wish we had more time performing
these duties.
Excellent preparation before we actually performed skills.
Helped us with learning all of the medical office admin. functions and
worked with us when we couldn't understand how to do something.

0

Yes
Yes

Perform medical laboratory procedures.

Feedback

We always used PPE.
I feel I learned all I needed to know for this. Each clinic is different
and it's always important that on the very first day of work or clinicals,
you know the safety and emergency practices.

0

Western Wisconsin Technical College

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