2015-SSI Comparison – Nursing Assistant
Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order of Importance Western Technical College Scale Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap Instructional Effectiveness 6.34 5.77 0.57 6.50 6.58 -0.08 6.15 6.04 0.11 6.49 5.83 0.66 5.74 5.42 0.32 Academic Advising/ Counseling 6.27 5.69 0.58 6.37 6.23 0.14 6.07 6.04 0.03 6.38 5.90 0.48 5.32 5.15 0.17 Concern for the Individual 6.26 5.69 0.57 6.17 6.13 0.04 6.16 5.61 0.55 6.20 5.88 0.32 5.54 5.34 0.20 Registration Effectiveness 6.25 5.73 0.52 6.32 6.34 -0.02 6.17 6.29 -0.12 6.30 5.90 0.40 5.73 5.19 0.54 Admissions and Financial Aid 6.21 5.56 0.65 6.00 5.76 0.24 6.09 6.47 -0.38 6.28 5.74 0.54 5.58 5.14 0.44 Student Centeredness 6.19 5.76 0.43 6.32 6.37 -0.05 5.96 6.00 -0.04 6.35 6.18 0.17 5.57 5.55 0.02 Campus Climate 6.16 5.70 0.46 6.23 6.27 -0.04 6.09 6.05 0.04 6.38 5.93 0.45 5.66 5.51 0.15 Academic Services 6.14 5.75 0.39 6.09 6.41 -0.32 6.08 6.39 -0.31 6.42 5.94 0.48 5.55 5.24 0.31 Service Excellence 6.12 5.72 0.40 6.21 6.36 -0.15 6.14 6.29 -0.15 6.43 5.92 0.51 5.57 5.42 0.15 Safety and Security 6.07 5.27 0.80 6.13 6.05 0.08 5.94 5.90 0.04 6.23 5.67 0.56 5.25 4.63 0.62 Campus Support Services 5.84 5.51 0.33 6.44 6.50 -0.06 5.58 6.38 -0.80 6.55 5.90 0.65 4.94 4.99 -0.05 Responsiveness to Diverse Populations 5.72 6.88 6.63 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 5.47 5.00 1 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Order of Importance Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 18. The quality of instruction I receive in most of my classes is excellent. 6.50 5.74 0.76 7.00 6.80 0.20 6.00 6.33 -0.33 6.67 6.33 0.34 5.54 5.23 0.31 58. Nearly all of the faculty are knowledgeable in their fields. 6.47 6.04 0.43 6.80 6.60 0.20 6.25 6.75 -0.50 7.00 6.50 0.50 5.77 5.62 0.15 15. I am able to register for classes I need with few conflicts. 6.45 5.79 0.66 6.60 6.80 -0.20 6.00 6.33 -0.33 6.33 6.33 0.00 5.38 5.00 0.38 32. My academic advisor is knowledgeable about my program requirements. 6.45 5.91 0.54 6.75 6.75 0.00 6.25 6.25 0.00 6.33 6.00 0.33 5.09 5.36 -0.27 70. I am able to experience intellectual growth here. 6.43 6.05 0.38 6.60 6.80 -0.20 6.25 6.25 0.00 6.67 6.00 0.67 5.92 5.92 0.00 8. Classes are scheduled at times that are convenient for me. 6.42 5.52 0.90 6.50 6.50 0.00 6.25 6.25 0.00 6.00 5.75 0.25 5.85 4.92 0.93 66. Program requirements are clear and reasonable. 6.42 5.94 0.48 6.80 6.80 0.00 6.25 6.50 -0.25 6.67 5.75 0.92 5.85 5.38 0.47 3. The quality of instruction in the vocational/technical programs is excellent. 6.41 5.72 0.69 6.67 5.67 1.00 6.25 5.50 0.75 6.33 6.25 0.08 5.77 5.31 0.46 31. The campus is safe and secure for all students. 6.41 5.94 0.47 6.20 6.20 0.00 6.25 6.25 0.00 6.67 6.33 0.34 5.73 5.91 -0.18 6. My academic advisor is approachable. 6.37 5.87 0.50 6.33 6.00 0.33 6.00 6.00 0.00 6.67 6.00 0.67 5.67 5.50 0.17 23. Faculty are understanding of students' unique life circumstances. 6.37 5.64 0.73 7.00 6.75 0.25 6.00 6.00 0.00 6.67 6.00 0.67 5.46 5.38 0.08 29. Faculty are fair and unbiased in their treatment of individual students. 6.37 5.76 0.61 6.20 6.20 0.00 6.25 5.25 1.00 6.33 5.75 0.58 5.83 5.42 0.41 69. There is a good variety of courses provided on this campus. 6.35 5.97 0.38 6.00 6.25 -0.25 6.25 6.00 0.25 6.67 6.33 0.34 5.92 5.77 0.15 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 2 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Order of Importance Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 74. Campus: Registration reminders help me to register in a timely manner. 6.35 5.94 0.41 6.25 6.50 -0.25 6.25 6.67 -0.42 6.67 6.00 0.67 5.92 5.67 0.25 7. Adequate financial aid is available for most students. 6.34 5.53 0.81 5.60 4.25 1.35 6.25 6.25 0.00 6.33 6.00 0.33 5.77 5.46 0.31 46. Faculty provide timely feedback about student progress in a course. 6.34 5.65 0.69 6.50 6.75 -0.25 6.25 5.75 0.50 6.67 5.25 1.42 5.62 5.31 0.31 64. Nearly all classes deal with practical experiences and applications. 6.33 5.84 0.49 6.60 6.80 -0.20 6.25 6.50 -0.25 6.67 5.50 1.17 5.77 5.62 0.15 52. This school does whatever it can to help me reach my educational goals. 6.32 5.61 0.71 6.33 6.67 -0.34 6.25 6.25 0.00 6.67 6.33 0.34 5.85 5.15 0.70 80. Campus: The communication I receive from the College makes me feel like I made a good choice in attending Western. 6.31 5.87 0.44 6.50 6.75 -0.25 6.25 6.00 0.25 6.67 6.33 0.34 5.92 5.83 0.09 13. Financial aid awards are announced to students in time to be helpful in college planning. 6.30 5.28 1.02 6.00 5.33 0.67 6.00 7.00 -1.00 6.00 5.33 0.67 5.42 4.25 1.17 36. Students are made to feel welcome on this campus. 6.30 5.96 0.34 6.40 6.80 -0.40 6.00 6.25 -0.25 6.67 6.67 0.00 6.25 6.00 0.25 28. It is an enjoyable experience to be a student on this campus. 6.29 5.78 0.51 6.40 6.80 -0.40 6.00 5.75 0.25 6.33 6.33 0.00 5.75 5.75 0.00 68. On the whole, the campus is wellmaintained. 6.29 6.15 0.14 6.00 6.75 -0.75 6.25 6.25 0.00 6.67 6.67 0.00 5.85 6.08 -0.23 16. The college shows concern for students as individuals. 6.28 5.58 0.70 6.40 6.60 -0.20 6.00 6.00 0.00 6.33 6.33 0.00 5.31 5.25 0.06 42. The equipment in the lab facilities is kept up to date. 6.28 5.59 0.69 6.50 6.25 0.25 6.00 6.67 -0.67 6.33 6.00 0.33 6.08 5.08 1.00 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 3 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Order of Importance Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 61. Faculty are usually available after class and during office hours. 6.28 5.89 0.39 6.20 6.80 -0.60 6.25 6.50 -0.25 6.00 6.33 -0.33 5.85 5.38 0.47 65. Students are notified early in the term if they are doing poorly in a class. 6.28 5.32 0.96 6.75 7.00 -0.25 6.25 6.00 0.25 6.67 5.00 1.67 5.55 4.62 0.93 5. The personnel involved in registration are helpful. 6.27 5.81 0.46 6.33 5.83 0.50 6.00 6.25 -0.25 6.33 6.33 0.00 5.77 5.33 0.44 25. My academic advisor is concerned about my success as an individual. 6.25 5.63 0.62 6.00 6.00 0.00 6.25 5.00 1.25 6.33 5.67 0.66 5.45 5.18 0.27 35. Policies and procedures regarding registration and course selection are clear and well-publicized. 6.25 5.67 0.58 6.00 6.50 -0.50 6.25 6.50 -0.25 6.33 6.00 0.33 6.00 4.92 1.08 51. There are convenient ways of paying my school bill. 6.25 5.74 0.51 6.50 5.75 0.75 6.00 6.50 -0.50 6.33 5.67 0.66 6.00 5.08 0.92 78. Campus: Help is readily available to students whose grades fall below average 6.25 5.45 0.80 6.67 6.00 0.67 6.25 6.00 0.25 6.67 5.33 1.34 6.08 5.77 0.31 22. People on this campus respect and are supportive of each other. 6.23 5.75 0.48 6.00 6.25 -0.25 6.00 5.67 0.33 6.50 6.00 0.50 5.92 5.62 0.30 41. Admissions staff are knowledgeable. 6.23 5.80 0.43 6.25 6.25 0.00 6.25 6.33 -0.08 6.33 6.00 0.33 5.92 5.64 0.28 87. Cost as factor in decision to enroll. 6.23 6.80 7.00 6.50 6.00 27. The campus staff are caring and helpful. 6.22 5.93 0.29 6.40 6.80 -0.40 6.00 6.25 -0.25 6.33 6.00 0.33 5.33 5.64 -0.31 37. Faculty take into consideration student differences as they teach a course. 6.22 5.56 0.66 6.40 6.60 -0.20 5.75 5.50 0.25 6.33 5.50 0.83 5.92 5.00 0.92 6.22 6.15 0.07 6.25 6.75 -0.50 6.25 6.25 0.00 6.67 6.67 0.00 5.69 5.92 -0.23 62. Bookstore staff are helpful. Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 4 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Order of Importance Western Technical College Item 20. Financial aid counselors are helpful. Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 6.21 5.53 0.68 6.33 6.67 -0.34 5.67 7.00 -1.33 6.33 6.00 0.33 5.50 5.08 0.42 34. Computer labs are adequate and accessible. 6.21 5.81 0.40 5.75 6.50 -0.75 6.25 6.25 0.00 6.00 6.00 0.00 5.67 5.00 0.67 39. The amount of student parking space on campus is adequate. 6.21 4.44 1.77 6.20 6.20 0.00 6.25 4.33 1.92 6.33 4.50 1.83 5.62 3.42 2.20 47. There are adequate services to help me decide upon a career. 6.21 5.75 0.46 6.67 6.67 0.00 6.25 6.67 -0.42 6.67 6.33 0.34 5.31 5.17 0.14 2. Faculty care about me as an individual. 6.20 5.76 0.44 6.00 5.50 0.50 6.00 5.25 0.75 5.67 6.00 -0.33 5.54 5.69 -0.15 45. This institution has a good reputation within the community. 6.20 5.99 0.21 6.75 6.75 0.00 6.25 6.00 0.25 6.67 5.25 1.42 6.15 5.85 0.30 55. Academic support services adequately meet the needs of students. 6.19 5.71 0.48 6.33 6.33 0.00 6.25 6.67 -0.42 6.33 6.00 0.33 5.69 5.62 0.07 57. Administrators are approachable to students. 6.18 5.75 0.43 6.00 6.00 0.00 6.25 6.50 -0.25 6.50 6.00 0.50 5.54 5.23 0.31 76. Campus: The college helps me identify resources to finance my education 6.18 5.50 0.68 6.25 7.00 -0.75 6.25 5.25 1.00 6.00 6.00 0.00 5.85 5.54 0.31 14. Library resources and services are adequate. 6.17 5.90 0.27 6.00 6.00 0.00 6.00 6.33 -0.33 6.50 5.00 1.50 5.38 5.08 0.30 53. The assessment and course placement procedures are reasonable. 6.17 5.74 0.43 6.50 7.00 -0.50 6.25 5.75 0.50 5.67 5.50 0.17 5.62 5.54 0.08 73. Campus: The college provides effective support services to assist with transfer to a 4-year university 6.17 5.67 0.50 6.75 6.50 0.25 6.00 6.50 -0.50 6.50 6.00 0.50 5.18 5.45 -0.27 12. My academic advisor helps me set goals to work toward. 6.16 5.54 0.62 6.25 6.00 0.25 5.75 5.75 0.00 6.00 5.67 0.33 4.92 5.08 -0.16 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 5 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Order of Importance Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 48. Counseling staff care about students as individuals. 6.16 5.74 0.42 6.33 6.67 -0.34 6.25 7.00 -0.75 6.33 5.67 0.66 5.58 5.09 0.49 54. Faculty are interested in my academic problems. 6.16 5.63 0.53 6.25 6.75 -0.50 6.00 6.00 0.00 6.33 6.00 0.33 5.77 5.54 0.23 6.15 5.63 0.52 6.25 6.50 -0.25 6.25 6.50 -0.25 6.67 5.67 1.00 5.85 5.08 0.77 30. The career services office provides students with the help they need to get a job. 6.14 5.59 0.55 7.00 7.00 0.00 6.00 6.50 -0.50 6.50 6.00 0.50 5.36 5.00 0.36 43. Class change (drop/add) policies are reasonable. 6.14 5.68 0.46 6.25 6.50 -0.25 6.25 5.50 0.75 6.33 5.50 0.83 5.27 5.20 0.07 9. Internships or practical experiences are provided in my degree/certificate program. 6.13 5.47 0.66 6.50 6.17 0.33 6.25 6.50 -0.25 6.00 6.33 -0.33 6.00 5.23 0.77 63. I seldom get the "run-around" when seeking information on this campus. 6.13 5.59 0.54 6.25 6.50 -0.25 6.25 6.67 -0.42 6.33 5.00 1.33 6.08 5.50 0.58 40. My academic advisor is knowledgeable about the transfer requirements of other schools. 6.11 5.50 0.61 6.67 5.67 1.00 5.67 6.50 -0.83 6.33 6.00 0.33 4.50 4.64 -0.14 21. There are a sufficient number of study areas on campus. 6.10 5.81 0.29 6.00 6.80 -0.80 6.00 6.00 0.00 6.67 6.33 0.34 5.15 5.23 -0.08 24. Parking lots are well-lighted and secure. 6.08 5.53 0.55 6.40 6.80 -0.40 6.00 7.00 -1.00 6.67 6.33 0.34 5.42 5.00 0.42 49. Admissions counselors respond to prospective students' unique needs and requests. 6.07 5.66 0.41 6.00 6.00 0.00 6.00 6.50 -0.50 6.33 5.00 1.33 5.58 5.18 0.40 67. Channels for expressing student complaints are readily available. 6.07 5.34 0.73 6.00 6.33 -0.33 6.25 6.25 0.00 6.33 6.00 0.33 5.69 5.23 0.46 60. Billing policies are reasonable. Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 6 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Order of Importance Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 33. Admissions counselors accurately portray the campus in their recruiting practices. 6.05 5.55 0.50 6.00 6.33 -0.33 6.25 6.33 -0.08 6.33 6.33 0.00 5.25 5.27 -0.02 26. Library staff are helpful and approachable. 6.04 5.82 0.22 7.00 7.00 0.00 6.00 6.25 -0.25 6.50 6.00 0.50 4.92 5.33 -0.41 56. The business office is open during hours which are convenient for most students. 6.04 5.62 0.42 6.00 6.00 0.00 6.25 6.50 -0.25 5.67 5.33 0.34 5.75 5.25 0.50 11. Security staff respond quickly in emergencies. 6.02 5.21 0.81 6.00 5.50 0.50 5.67 7.00 -1.33 7.00 5.50 1.50 4.64 4.50 0.14 71. Campus: I take classes in the summer term in order to graduate sooner. 6.02 5.76 0.26 6.67 6.67 0.00 6.25 7.00 -0.75 6.50 6.00 0.50 3.90 4.71 -0.81 88. Financial aid as factor in decision to enroll. 6.00 59. New student orientation services help students adjust to college. 5.99 5.56 0.43 6.00 5.75 0.25 6.00 6.00 0.00 6.33 6.00 0.33 5.38 5.42 -0.04 50. Tutoring services are readily available. 5.97 5.57 0.40 5.50 6.00 -0.50 6.00 6.67 -0.67 6.67 6.00 0.67 5.92 5.36 0.56 89. Academic reputation as factor in decision to enroll. 5.93 38. The student center is a comfortable place for students to spend their leisure time. 5.91 5.71 0.20 7.00 7.00 0.00 6.00 6.00 0.00 6.67 5.33 1.34 5.31 5.08 0.23 1. Most students feel a sense of belonging here. 5.87 5.57 0.30 6.20 4.75 1.45 5.50 5.25 0.25 6.00 5.67 0.33 5.31 5.46 -0.15 6.20 6.00 7.00 5.67 7.00 5.83 6.33 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 5.46 7 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Order of Importance Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 75. Campus: I have the opportunity to be involved in the community through a college activity or course. 5.84 5.71 0.13 5.50 6.00 -0.50 5.50 6.00 -0.50 5.67 6.33 -0.66 5.23 5.25 -0.02 79. Campus: Effective support services are available for minority students. 5.84 5.61 0.23 7.00 7.00 0.00 5.33 4.00 1.33 5.67 5.00 0.67 4.90 5.70 -0.80 72. Campus: The Wellness Center meets my fitness needs. 5.81 5.26 0.55 7.00 7.00 0.00 5.33 7.00 -1.67 4.00 4.50 -0.50 5.91 4.90 1.01 93. Geographic setting as factor in decision to enroll. 5.76 19. This campus provides effective support services for displaced homemakers. 5.74 5.25 0.49 7.00 7.00 0.00 5.00 6.50 -1.50 5.00 4.75 0.25 17. Personnel in the Veterans' Services program are helpful. 5.71 5.32 0.39 6.00 7.00 -1.00 5.33 7.00 -1.67 4.46 4.92 -0.46 44. I generally know what's happening on campus. 5.67 5.24 0.43 6.00 6.33 -0.33 6.25 6.50 -0.25 6.50 5.50 1.00 5.08 5.00 0.08 77. Campus: There is sufficient financial assistance for child care available to me. 5.63 5.17 0.46 7.00 4.50 2.50 5.00 1.00 4.00 4.00 4.00 0.00 5.20 4.90 0.30 5.58 5.19 0.39 5.80 5.20 0.60 5.33 7.00 -1.67 5.00 6.00 -1.00 4.83 4.42 0.41 4. Security staff are helpful. 6.60 5.50 6.33 4.92 95. Personalized attention prior to enrollment as factor in decision to enroll. 5.56 5.00 5.00 6.33 5.23 94. Campus appearance as factor in decision to enroll. 5.24 4.75 6.50 6.00 4.62 90. Size of institution as factor in decision to enroll. 5.23 6.25 6.00 5.33 5.38 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 8 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Order of Importance Western Technical College Item Importance Satisfaction 92. Recommendations from family/ friends as factor in decision to enroll. 5.16 10. Child care facilities are available on campus. 4.78 91. Opportunity to play sports as factor in decision to enroll. 3.49 Gap 6061: Nursing Assistant Importance Satisfaction Gap 6.00 4.94 -0.16 5.50 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap 6.00 5.50 4.00 0.00 4.00 Importance Satisfaction 6.00 7.00 Importance Satisfaction Gap 5.17 -3.00 3.00 Gap 7049: Refrig- A/C- & Heat 3.64 3.00 4.55 -0.91 4.42 81. Institution's commitment to part-time students? 5.82 7.00 7.00 5.50 5.08 82. Institution's commitment to evening students? 5.71 6.80 7.00 5.33 4.90 83. Institution's commitment to older, returning learners? 5.83 6.75 6.25 5.33 5.36 84. Institution's commitment to underrepresented populations? 5.66 7.00 6.00 6.00 4.91 85. Institution's commitment to commuters? 5.52 7.00 6.75 5.00 4.45 86. Institution's commitment to students with disabilities? 5.79 7.00 7.00 7.00 5.27 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 9 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Academic Advising/Counseling Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 6.27 5.69 0.58 6.37 6.23 0.14 6.07 6.04 0.03 6.38 5.90 0.48 5.32 5.15 0.17 6.37 5.87 0.50 6.33 6.00 0.33 6.00 6.00 0.00 6.67 6.00 0.67 5.67 5.50 0.17 12. My academic advisor helps me set goals to work toward. 6.16 5.54 0.62 6.25 6.00 0.25 5.75 5.75 0.00 6.00 5.67 0.33 4.92 5.08 -0.16 25. My academic advisor is concerned about my success as an individual. 6.25 5.63 0.62 6.00 6.00 0.00 6.25 5.00 1.25 6.33 5.67 0.66 5.45 5.18 0.27 32. My academic advisor is knowledgeable about my program requirements. 6.45 5.91 0.54 6.75 6.75 0.00 6.25 6.25 0.00 6.33 6.00 0.33 5.09 5.36 -0.27 40. My academic advisor is knowledgeable about the transfer requirements of other schools. 6.11 5.50 0.61 6.67 5.67 1.00 5.67 6.50 -0.83 6.33 6.00 0.33 4.50 4.64 -0.14 48. Counseling staff care about students as individuals. 6.16 5.74 0.42 6.33 6.67 -0.34 6.25 7.00 -0.75 6.33 5.67 0.66 5.58 5.09 0.49 52. This school does whatever it can to help me reach my educational goals. 6.32 5.61 0.71 6.33 6.67 -0.34 6.25 6.25 0.00 6.67 6.33 0.34 5.85 5.15 0.70 ACADEMIC ADVISING/ COUNSELING 6. My academic advisor is approachable. Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 10 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Academic Services Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap ACADEMIC SERVICES 6.14 5.75 0.39 6.09 6.41 -0.32 6.08 6.39 -0.31 6.42 5.94 0.48 5.55 5.24 0.31 14. Library resources and services are adequate. 6.17 5.90 0.27 6.00 6.00 0.00 6.00 6.33 -0.33 6.50 5.00 1.50 5.38 5.08 0.30 21. There are a sufficient number of study areas on campus. 6.10 5.81 0.29 6.00 6.80 -0.80 6.00 6.00 0.00 6.67 6.33 0.34 5.15 5.23 -0.08 26. Library staff are helpful and approachable. 6.04 5.82 0.22 7.00 7.00 0.00 6.00 6.25 -0.25 6.50 6.00 0.50 4.92 5.33 -0.41 34. Computer labs are adequate and accessible. 6.21 5.81 0.40 5.75 6.50 -0.75 6.25 6.25 0.00 6.00 6.00 0.00 5.67 5.00 0.67 42. The equipment in the lab facilities is kept up to date. 6.28 5.59 0.69 6.50 6.25 0.25 6.00 6.67 -0.67 6.33 6.00 0.33 6.08 5.08 1.00 50. Tutoring services are readily available. 5.97 5.57 0.40 5.50 6.00 -0.50 6.00 6.67 -0.67 6.67 6.00 0.67 5.92 5.36 0.56 55. Academic support services adequately meet the needs of students. 6.19 5.71 0.48 6.33 6.33 0.00 6.25 6.67 -0.42 6.33 6.00 0.33 5.69 5.62 0.07 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 11 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Admissions and Financial Aid Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap ADMISSIONS AND FINANCIAL AID 6.21 5.56 0.65 6.00 5.76 0.24 6.09 6.47 -0.38 6.28 5.74 0.54 5.58 5.14 0.44 7. Adequate financial aid is available for most students. 6.34 5.53 0.81 5.60 4.25 1.35 6.25 6.25 0.00 6.33 6.00 0.33 5.77 5.46 0.31 13. Financial aid awards are announced to students in time to be helpful in college planning. 6.30 5.28 1.02 6.00 5.33 0.67 6.00 7.00 -1.00 6.00 5.33 0.67 5.42 4.25 1.17 20. Financial aid counselors are helpful. 6.21 5.53 0.68 6.33 6.67 -0.34 5.67 7.00 -1.33 6.33 6.00 0.33 5.50 5.08 0.42 6.05 5.55 0.50 6.00 6.33 -0.33 6.25 6.33 -0.08 6.33 6.33 0.00 5.25 5.27 -0.02 6.23 5.80 0.43 6.25 6.25 0.00 6.25 6.33 -0.08 6.33 6.00 0.33 5.92 5.64 0.28 6.07 5.66 0.41 6.00 6.00 0.00 6.00 6.50 -0.50 6.33 5.00 1.33 5.58 5.18 0.40 33. Admissions counselors accurately portray the campus in their recruiting practices. 41. Admissions staff are knowledgeable. 49. Admissions counselors respond to prospective students' unique needs and requests. Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 12 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Campus Climate Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap CAMPUS CLIMATE 6.16 5.70 0.46 6.23 6.27 -0.04 6.09 6.05 0.04 6.38 5.93 0.45 5.66 5.51 0.15 1. Most students feel a sense of belonging here. 5.87 5.57 0.30 6.20 4.75 1.45 5.50 5.25 0.25 6.00 5.67 0.33 5.31 5.46 -0.15 2. Faculty care about me as an individual. 6.20 5.76 0.44 6.00 5.50 0.50 6.00 5.25 0.75 5.67 6.00 -0.33 5.54 5.69 -0.15 16. The college shows concern for students as individuals. 6.28 5.58 0.70 6.40 6.60 -0.20 6.00 6.00 0.00 6.33 6.33 0.00 5.31 5.25 0.06 22. People on this campus respect and are supportive of each other. 6.23 5.75 0.48 6.00 6.25 -0.25 6.00 5.67 0.33 6.50 6.00 0.50 5.92 5.62 0.30 27. The campus staff are caring and helpful. 6.22 5.93 0.29 6.40 6.80 -0.40 6.00 6.25 -0.25 6.33 6.00 0.33 5.33 5.64 -0.31 28. It is an enjoyable experience to be a student on this campus. 6.29 5.78 0.51 6.40 6.80 -0.40 6.00 5.75 0.25 6.33 6.33 0.00 5.75 5.75 0.00 31. The campus is safe and secure for all students. 6.41 5.94 0.47 6.20 6.20 0.00 6.25 6.25 0.00 6.67 6.33 0.34 5.73 5.91 -0.18 36. Students are made to feel welcome on this campus. 6.30 5.96 0.34 6.40 6.80 -0.40 6.00 6.25 -0.25 6.67 6.67 0.00 6.25 6.00 0.25 44. I generally know what's happening on campus. 5.67 5.24 0.43 6.00 6.33 -0.33 6.25 6.50 -0.25 6.50 5.50 1.00 5.08 5.00 0.08 45. This institution has a good reputation within the community. 6.20 5.99 0.21 6.75 6.75 0.00 6.25 6.00 0.25 6.67 5.25 1.42 6.15 5.85 0.30 52. This school does whatever it can to help me reach my educational goals. 6.32 5.61 0.71 6.33 6.67 -0.34 6.25 6.25 0.00 6.67 6.33 0.34 5.85 5.15 0.70 57. Administrators are approachable to students. 6.18 5.75 0.43 6.00 6.00 0.00 6.25 6.50 -0.25 6.50 6.00 0.50 5.54 5.23 0.31 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 13 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Campus Climate Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 59. New student orientation services help students adjust to college. 5.99 5.56 0.43 6.00 5.75 0.25 6.00 6.00 0.00 6.33 6.00 0.33 5.38 5.42 -0.04 63. I seldom get the "run-around" when seeking information on this campus. 6.13 5.59 0.54 6.25 6.50 -0.25 6.25 6.67 -0.42 6.33 5.00 1.33 6.08 5.50 0.58 67. Channels for expressing student complaints are readily available. 6.07 5.34 0.73 6.00 6.33 -0.33 6.25 6.25 0.00 6.33 6.00 0.33 5.69 5.23 0.46 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 14 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Campus Support Services Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap CAMPUS SUPPORT SERVICES 5.84 5.51 0.33 6.44 6.50 -0.06 5.58 6.38 -0.80 10. Child care facilities are available on campus. 4.78 4.94 -0.16 5.50 5.50 0.00 4.00 7.00 17. Personnel in the Veterans' Services program are helpful. 5.71 5.32 0.39 6.00 7.00 -1.00 5.33 19. This campus provides effective support services for displaced homemakers. 5.74 5.25 0.49 7.00 7.00 0.00 30. The career services office provides students with the help they need to get a job. 6.14 5.59 0.55 7.00 7.00 38. The student center is a comfortable place for students to spend their leisure time. 5.91 5.71 0.20 7.00 47. There are adequate services to help me decide upon a career. 6.21 5.75 0.46 59. New student orientation services help students adjust to college. 5.99 5.56 0.43 Importance Satisfaction 5.90 0.65 Importance Satisfaction Gap 4.94 4.99 -0.05 -3.00 3.64 4.55 -0.91 7.00 -1.67 4.46 4.92 -0.46 5.00 6.50 -1.50 5.00 4.75 0.25 0.00 6.00 6.50 -0.50 6.50 6.00 0.50 5.36 5.00 0.36 7.00 0.00 6.00 6.00 0.00 6.67 5.33 1.34 5.31 5.08 0.23 6.67 6.67 0.00 6.25 6.67 -0.42 6.67 6.33 0.34 5.31 5.17 0.14 6.00 5.75 0.25 6.00 6.00 0.00 6.33 6.00 0.33 5.38 5.42 -0.04 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 6.55 Gap 7049: Refrig- A/C- & Heat 15 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Concern for the Individual Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap CONCERN FOR THE INDIVIDUAL 6.26 5.69 0.57 6.17 6.13 0.04 6.16 5.61 0.55 6.20 5.88 0.32 5.54 5.34 0.20 2. Faculty care about me as an individual. 6.20 5.76 0.44 6.00 5.50 0.50 6.00 5.25 0.75 5.67 6.00 -0.33 5.54 5.69 -0.15 16. The college shows concern for students as individuals. 6.28 5.58 0.70 6.40 6.60 -0.20 6.00 6.00 0.00 6.33 6.33 0.00 5.31 5.25 0.06 25. My academic advisor is concerned about my success as an individual. 6.25 5.63 0.62 6.00 6.00 0.00 6.25 5.00 1.25 6.33 5.67 0.66 5.45 5.18 0.27 29. Faculty are fair and unbiased in their treatment of individual students. 6.37 5.76 0.61 6.20 6.20 0.00 6.25 5.25 1.00 6.33 5.75 0.58 5.83 5.42 0.41 48. Counseling staff care about students as individuals. 6.16 5.74 0.42 6.33 6.67 -0.34 6.25 7.00 -0.75 6.33 5.67 0.66 5.58 5.09 0.49 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 16 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Instructional Effectiveness Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap INSTRUCTIONAL EFFECTIVENESS 6.34 5.77 0.57 6.50 6.58 -0.08 6.15 6.04 0.11 6.49 5.83 0.66 5.74 5.42 0.32 2. Faculty care about me as an individual. 6.20 5.76 0.44 6.00 5.50 0.50 6.00 5.25 0.75 5.67 6.00 -0.33 5.54 5.69 -0.15 18. The quality of instruction I receive in most of my classes is excellent. 6.50 5.74 0.76 7.00 6.80 0.20 6.00 6.33 -0.33 6.67 6.33 0.34 5.54 5.23 0.31 23. Faculty are understanding of students' unique life circumstances. 6.37 5.64 0.73 7.00 6.75 0.25 6.00 6.00 0.00 6.67 6.00 0.67 5.46 5.38 0.08 29. Faculty are fair and unbiased in their treatment of individual students. 6.37 5.76 0.61 6.20 6.20 0.00 6.25 5.25 1.00 6.33 5.75 0.58 5.83 5.42 0.41 37. Faculty take into consideration student differences as they teach a course. 6.22 5.56 0.66 6.40 6.60 -0.20 5.75 5.50 0.25 6.33 5.50 0.83 5.92 5.00 0.92 46. Faculty provide timely feedback about student progress in a course. 6.34 5.65 0.69 6.50 6.75 -0.25 6.25 5.75 0.50 6.67 5.25 1.42 5.62 5.31 0.31 54. Faculty are interested in my academic problems. 6.16 5.63 0.53 6.25 6.75 -0.50 6.00 6.00 0.00 6.33 6.00 0.33 5.77 5.54 0.23 58. Nearly all of the faculty are knowledgeable in their fields. 6.47 6.04 0.43 6.80 6.60 0.20 6.25 6.75 -0.50 7.00 6.50 0.50 5.77 5.62 0.15 61. Faculty are usually available after class and during office hours. 6.28 5.89 0.39 6.20 6.80 -0.60 6.25 6.50 -0.25 6.00 6.33 -0.33 5.85 5.38 0.47 64. Nearly all classes deal with practical experiences and applications. 6.33 5.84 0.49 6.60 6.80 -0.20 6.25 6.50 -0.25 6.67 5.50 1.17 5.77 5.62 0.15 65. Students are notified early in the term if they are doing poorly in a class. 6.28 5.32 0.96 6.75 7.00 -0.25 6.25 6.00 0.25 6.67 5.00 1.67 5.55 4.62 0.93 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 17 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Instructional Effectiveness Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 66. Program requirements are clear and reasonable. 6.42 5.94 0.48 6.80 6.80 0.00 6.25 6.50 -0.25 6.67 5.75 0.92 5.85 5.38 0.47 69. There is a good variety of courses provided on this campus. 6.35 5.97 0.38 6.00 6.25 -0.25 6.25 6.00 0.25 6.67 6.33 0.34 5.92 5.77 0.15 70. I am able to experience intellectual growth here. 6.43 6.05 0.38 6.60 6.80 -0.20 6.25 6.25 0.00 6.67 6.00 0.67 5.92 5.92 0.00 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 18 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Registration Effectiveness Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap REGISTRATION EFFECTIVENESS 6.25 5.73 0.52 6.32 6.34 -0.02 6.17 6.29 -0.12 6.30 5.90 0.40 5.73 5.19 0.54 5. The personnel involved in registration are helpful. 6.27 5.81 0.46 6.33 5.83 0.50 6.00 6.25 -0.25 6.33 6.33 0.00 5.77 5.33 0.44 8. Classes are scheduled at times that are convenient for me. 6.42 5.52 0.90 6.50 6.50 0.00 6.25 6.25 0.00 6.00 5.75 0.25 5.85 4.92 0.93 15. I am able to register for classes I need with few conflicts. 6.45 5.79 0.66 6.60 6.80 -0.20 6.00 6.33 -0.33 6.33 6.33 0.00 5.38 5.00 0.38 35. Policies and procedures regarding registration and course selection are clear and well-publicized. 6.25 5.67 0.58 6.00 6.50 -0.50 6.25 6.50 -0.25 6.33 6.00 0.33 6.00 4.92 1.08 43. Class change (drop/add) policies are reasonable. 6.14 5.68 0.46 6.25 6.50 -0.25 6.25 5.50 0.75 6.33 5.50 0.83 5.27 5.20 0.07 51. There are convenient ways of paying my school bill. 6.25 5.74 0.51 6.50 5.75 0.75 6.00 6.50 -0.50 6.33 5.67 0.66 6.00 5.08 0.92 56. The business office is open during hours which are convenient for most students. 6.04 5.62 0.42 6.00 6.00 0.00 6.25 6.50 -0.25 5.67 5.33 0.34 5.75 5.25 0.50 60. Billing policies are reasonable. 6.15 5.63 0.52 6.25 6.50 -0.25 6.25 6.50 -0.25 6.67 5.67 1.00 5.85 5.08 0.77 62. Bookstore staff are helpful. 6.22 6.15 0.07 6.25 6.75 -0.50 6.25 6.25 0.00 6.67 6.67 0.00 5.69 5.92 -0.23 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 19 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Responsiveness to Diverse Populations Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction RESPONSIVENESS TO DIVERSE POPULATIONS 5.72 6.88 6.63 5.47 5.00 81. Institution's commitment to part-time students? 5.82 7.00 7.00 5.50 5.08 82. Institution's commitment to evening students? 5.71 6.80 7.00 5.33 4.90 83. Institution's commitment to older, returning learners? 5.83 6.75 6.25 5.33 5.36 84. Institution's commitment to underrepresented populations? 5.66 7.00 6.00 6.00 4.91 85. Institution's commitment to commuters? 5.52 7.00 6.75 5.00 4.45 86. Institution's commitment to students with disabilities? 5.79 7.00 7.00 7.00 Gap 5.27 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 20 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Safety and Security Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 6.07 5.27 0.80 6.13 6.05 0.08 5.94 5.90 0.04 6.23 5.67 0.56 5.25 4.63 0.62 5.58 5.19 0.39 5.80 5.20 0.60 5.33 7.00 -1.67 5.00 6.00 -1.00 4.83 4.42 0.41 11. Security staff respond quickly in emergencies. 6.02 5.21 0.81 6.00 5.50 0.50 5.67 7.00 -1.33 7.00 5.50 1.50 4.64 4.50 0.14 24. Parking lots are well-lighted and secure. 6.08 5.53 0.55 6.40 6.80 -0.40 6.00 7.00 -1.00 6.67 6.33 0.34 5.42 5.00 0.42 31. The campus is safe and secure for all students. 6.41 5.94 0.47 6.20 6.20 0.00 6.25 6.25 0.00 6.67 6.33 0.34 5.73 5.91 -0.18 39. The amount of student parking space on campus is adequate. 6.21 4.44 1.77 6.20 6.20 0.00 6.25 4.33 1.92 6.33 4.50 1.83 5.62 3.42 2.20 SAFETY AND SECURITY 4. Security staff are helpful. Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 21 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Service Excellence Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap SERVICE EXCELLENCE 6.12 5.72 0.40 6.21 6.36 -0.15 6.14 6.29 -0.15 6.43 5.92 0.51 5.57 5.42 0.15 5. The personnel involved in registration are helpful. 6.27 5.81 0.46 6.33 5.83 0.50 6.00 6.25 -0.25 6.33 6.33 0.00 5.77 5.33 0.44 22. People on this campus respect and are supportive of each other. 6.23 5.75 0.48 6.00 6.25 -0.25 6.00 5.67 0.33 6.50 6.00 0.50 5.92 5.62 0.30 26. Library staff are helpful and approachable. 6.04 5.82 0.22 7.00 7.00 0.00 6.00 6.25 -0.25 6.50 6.00 0.50 4.92 5.33 -0.41 27. The campus staff are caring and helpful. 6.22 5.93 0.29 6.40 6.80 -0.40 6.00 6.25 -0.25 6.33 6.00 0.33 5.33 5.64 -0.31 44. I generally know what's happening on campus. 5.67 5.24 0.43 6.00 6.33 -0.33 6.25 6.50 -0.25 6.50 5.50 1.00 5.08 5.00 0.08 57. Administrators are approachable to students. 6.18 5.75 0.43 6.00 6.00 0.00 6.25 6.50 -0.25 6.50 6.00 0.50 5.54 5.23 0.31 6.22 6.15 0.07 6.25 6.75 -0.50 6.25 6.25 0.00 6.67 6.67 0.00 5.69 5.92 -0.23 63. I seldom get the "run-around" when seeking information on this campus. 6.13 5.59 0.54 6.25 6.50 -0.25 6.25 6.67 -0.42 6.33 5.00 1.33 6.08 5.50 0.58 67. Channels for expressing student complaints are readily available. 6.07 5.34 0.73 6.00 6.33 -0.33 6.25 6.25 0.00 6.33 6.00 0.33 5.69 5.23 0.46 62. Bookstore staff are helpful. Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 22 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Scales: In Order With Items That Make Up the Scale - Student Centeredness Western Technical College Scale/Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap STUDENT CENTEREDNESS 6.19 5.76 0.43 6.32 6.37 -0.05 5.96 6.00 -0.04 6.35 6.18 0.17 5.57 5.55 0.02 1. Most students feel a sense of belonging here. 5.87 5.57 0.30 6.20 4.75 1.45 5.50 5.25 0.25 6.00 5.67 0.33 5.31 5.46 -0.15 16. The college shows concern for students as individuals. 6.28 5.58 0.70 6.40 6.60 -0.20 6.00 6.00 0.00 6.33 6.33 0.00 5.31 5.25 0.06 27. The campus staff are caring and helpful. 6.22 5.93 0.29 6.40 6.80 -0.40 6.00 6.25 -0.25 6.33 6.00 0.33 5.33 5.64 -0.31 28. It is an enjoyable experience to be a student on this campus. 6.29 5.78 0.51 6.40 6.80 -0.40 6.00 5.75 0.25 6.33 6.33 0.00 5.75 5.75 0.00 36. Students are made to feel welcome on this campus. 6.30 5.96 0.34 6.40 6.80 -0.40 6.00 6.25 -0.25 6.67 6.67 0.00 6.25 6.00 0.25 57. Administrators are approachable to students. 6.18 5.75 0.43 6.00 6.00 0.00 6.25 6.50 -0.25 6.50 6.00 0.50 5.54 5.23 0.31 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 23 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Sequential Order Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 1. Most students feel a sense of belonging here. 5.87 5.57 0.30 6.20 4.75 1.45 5.50 5.25 0.25 6.00 5.67 0.33 5.31 5.46 -0.15 2. Faculty care about me as an individual. 6.20 5.76 0.44 6.00 5.50 0.50 6.00 5.25 0.75 5.67 6.00 -0.33 5.54 5.69 -0.15 3. The quality of instruction in the vocational/technical programs is excellent. 6.41 5.72 0.69 6.67 5.67 1.00 6.25 5.50 0.75 6.33 6.25 0.08 5.77 5.31 0.46 5.58 5.19 0.39 5.80 5.20 0.60 5.33 7.00 -1.67 5.00 6.00 -1.00 4.83 4.42 0.41 5. The personnel involved in registration are helpful. 6.27 5.81 0.46 6.33 5.83 0.50 6.00 6.25 -0.25 6.33 6.33 0.00 5.77 5.33 0.44 6. My academic advisor is approachable. 6.37 5.87 0.50 6.33 6.00 0.33 6.00 6.00 0.00 6.67 6.00 0.67 5.67 5.50 0.17 7. Adequate financial aid is available for most students. 6.34 5.53 0.81 5.60 4.25 1.35 6.25 6.25 0.00 6.33 6.00 0.33 5.77 5.46 0.31 8. Classes are scheduled at times that are convenient for me. 6.42 5.52 0.90 6.50 6.50 0.00 6.25 6.25 0.00 6.00 5.75 0.25 5.85 4.92 0.93 9. Internships or practical experiences are provided in my degree/certificate program. 6.13 5.47 0.66 6.50 6.17 0.33 6.25 6.50 -0.25 6.00 6.33 -0.33 6.00 5.23 0.77 10. Child care facilities are available on campus. 4.78 4.94 -0.16 5.50 5.50 0.00 4.00 7.00 -3.00 3.64 4.55 -0.91 11. Security staff respond quickly in emergencies. 6.02 5.21 0.81 6.00 5.50 0.50 5.67 7.00 -1.33 7.00 5.50 1.50 4.64 4.50 0.14 12. My academic advisor helps me set goals to work toward. 6.16 5.54 0.62 6.25 6.00 0.25 5.75 5.75 0.00 6.00 5.67 0.33 4.92 5.08 -0.16 4. Security staff are helpful. Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 24 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Sequential Order Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 13. Financial aid awards are announced to students in time to be helpful in college planning. 6.30 5.28 1.02 6.00 5.33 0.67 6.00 7.00 -1.00 6.00 5.33 0.67 5.42 4.25 1.17 14. Library resources and services are adequate. 6.17 5.90 0.27 6.00 6.00 0.00 6.00 6.33 -0.33 6.50 5.00 1.50 5.38 5.08 0.30 15. I am able to register for classes I need with few conflicts. 6.45 5.79 0.66 6.60 6.80 -0.20 6.00 6.33 -0.33 6.33 6.33 0.00 5.38 5.00 0.38 16. The college shows concern for students as individuals. 6.28 5.58 0.70 6.40 6.60 -0.20 6.00 6.00 0.00 6.33 6.33 0.00 5.31 5.25 0.06 17. Personnel in the Veterans' Services program are helpful. 5.71 5.32 0.39 6.00 7.00 -1.00 5.33 7.00 -1.67 4.46 4.92 -0.46 18. The quality of instruction I receive in most of my classes is excellent. 6.50 5.74 0.76 7.00 6.80 0.20 6.00 6.33 -0.33 5.54 5.23 0.31 19. This campus provides effective support services for displaced homemakers. 5.74 5.25 0.49 7.00 7.00 0.00 5.00 6.50 -1.50 5.00 4.75 0.25 6.21 5.53 0.68 6.33 6.67 -0.34 5.67 7.00 -1.33 6.33 6.00 0.33 5.50 5.08 0.42 21. There are a sufficient number of study areas on campus. 6.10 5.81 0.29 6.00 6.80 -0.80 6.00 6.00 0.00 6.67 6.33 0.34 5.15 5.23 -0.08 22. People on this campus respect and are supportive of each other. 6.23 5.75 0.48 6.00 6.25 -0.25 6.00 5.67 0.33 6.50 6.00 0.50 5.92 5.62 0.30 23. Faculty are understanding of students' unique life circumstances. 6.37 5.64 0.73 7.00 6.75 0.25 6.00 6.00 0.00 6.67 6.00 0.67 5.46 5.38 0.08 24. Parking lots are well-lighted and secure. 6.08 5.53 0.55 6.40 6.80 -0.40 6.00 7.00 -1.00 6.67 6.33 0.34 5.42 5.00 0.42 20. Financial aid counselors are helpful. Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 6.67 6.33 0.34 25 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Sequential Order Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 25. My academic advisor is concerned about my success as an individual. 6.25 5.63 0.62 6.00 6.00 0.00 6.25 5.00 1.25 6.33 5.67 0.66 5.45 5.18 0.27 26. Library staff are helpful and approachable. 6.04 5.82 0.22 7.00 7.00 0.00 6.00 6.25 -0.25 6.50 6.00 0.50 4.92 5.33 -0.41 27. The campus staff are caring and helpful. 6.22 5.93 0.29 6.40 6.80 -0.40 6.00 6.25 -0.25 6.33 6.00 0.33 5.33 5.64 -0.31 28. It is an enjoyable experience to be a student on this campus. 6.29 5.78 0.51 6.40 6.80 -0.40 6.00 5.75 0.25 6.33 6.33 0.00 5.75 5.75 0.00 29. Faculty are fair and unbiased in their treatment of individual students. 6.37 5.76 0.61 6.20 6.20 0.00 6.25 5.25 1.00 6.33 5.75 0.58 5.83 5.42 0.41 30. The career services office provides students with the help they need to get a job. 6.14 5.59 0.55 7.00 7.00 0.00 6.00 6.50 -0.50 6.50 6.00 0.50 5.36 5.00 0.36 31. The campus is safe and secure for all students. 6.41 5.94 0.47 6.20 6.20 0.00 6.25 6.25 0.00 6.67 6.33 0.34 5.73 5.91 -0.18 32. My academic advisor is knowledgeable about my program requirements. 6.45 5.91 0.54 6.75 6.75 0.00 6.25 6.25 0.00 6.33 6.00 0.33 5.09 5.36 -0.27 33. Admissions counselors accurately portray the campus in their recruiting practices. 6.05 5.55 0.50 6.00 6.33 -0.33 6.25 6.33 -0.08 6.33 6.33 0.00 5.25 5.27 -0.02 34. Computer labs are adequate and accessible. 6.21 5.81 0.40 5.75 6.50 -0.75 6.25 6.25 0.00 6.00 6.00 0.00 5.67 5.00 0.67 35. Policies and procedures regarding registration and course selection are clear and well-publicized. 6.25 5.67 0.58 6.00 6.50 -0.50 6.25 6.50 -0.25 6.33 6.00 0.33 6.00 4.92 1.08 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 26 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Sequential Order Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 36. Students are made to feel welcome on this campus. 6.30 5.96 0.34 6.40 6.80 -0.40 6.00 6.25 -0.25 6.67 6.67 0.00 6.25 6.00 0.25 37. Faculty take into consideration student differences as they teach a course. 6.22 5.56 0.66 6.40 6.60 -0.20 5.75 5.50 0.25 6.33 5.50 0.83 5.92 5.00 0.92 38. The student center is a comfortable place for students to spend their leisure time. 5.91 5.71 0.20 7.00 7.00 0.00 6.00 6.00 0.00 6.67 5.33 1.34 5.31 5.08 0.23 39. The amount of student parking space on campus is adequate. 6.21 4.44 1.77 6.20 6.20 0.00 6.25 4.33 1.92 6.33 4.50 1.83 5.62 3.42 2.20 40. My academic advisor is knowledgeable about the transfer requirements of other schools. 6.11 5.50 0.61 6.67 5.67 1.00 5.67 6.50 -0.83 6.33 6.00 0.33 4.50 4.64 -0.14 41. Admissions staff are knowledgeable. 6.23 5.80 0.43 6.25 6.25 0.00 6.25 6.33 -0.08 6.33 6.00 0.33 5.92 5.64 0.28 42. The equipment in the lab facilities is kept up to date. 6.28 5.59 0.69 6.50 6.25 0.25 6.00 6.67 -0.67 6.33 6.00 0.33 6.08 5.08 1.00 43. Class change (drop/add) policies are reasonable. 6.14 5.68 0.46 6.25 6.50 -0.25 6.25 5.50 0.75 6.33 5.50 0.83 5.27 5.20 0.07 44. I generally know what's happening on campus. 5.67 5.24 0.43 6.00 6.33 -0.33 6.25 6.50 -0.25 6.50 5.50 1.00 5.08 5.00 0.08 45. This institution has a good reputation within the community. 6.20 5.99 0.21 6.75 6.75 0.00 6.25 6.00 0.25 6.67 5.25 1.42 6.15 5.85 0.30 46. Faculty provide timely feedback about student progress in a course. 6.34 5.65 0.69 6.50 6.75 -0.25 6.25 5.75 0.50 6.67 5.25 1.42 5.62 5.31 0.31 47. There are adequate services to help me decide upon a career. 6.21 5.75 0.46 6.67 6.67 0.00 6.25 6.67 -0.42 6.67 6.33 0.34 5.31 5.17 0.14 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 27 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Sequential Order Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 48. Counseling staff care about students as individuals. 6.16 5.74 0.42 6.33 6.67 -0.34 6.25 7.00 -0.75 6.33 5.67 0.66 5.58 5.09 0.49 49. Admissions counselors respond to prospective students' unique needs and requests. 6.07 5.66 0.41 6.00 6.00 0.00 6.00 6.50 -0.50 6.33 5.00 1.33 5.58 5.18 0.40 50. Tutoring services are readily available. 5.97 5.57 0.40 5.50 6.00 -0.50 6.00 6.67 -0.67 6.67 6.00 0.67 5.92 5.36 0.56 51. There are convenient ways of paying my school bill. 6.25 5.74 0.51 6.50 5.75 0.75 6.00 6.50 -0.50 6.33 5.67 0.66 6.00 5.08 0.92 52. This school does whatever it can to help me reach my educational goals. 6.32 5.61 0.71 6.33 6.67 -0.34 6.25 6.25 0.00 6.67 6.33 0.34 5.85 5.15 0.70 53. The assessment and course placement procedures are reasonable. 6.17 5.74 0.43 6.50 7.00 -0.50 6.25 5.75 0.50 5.67 5.50 0.17 5.62 5.54 0.08 54. Faculty are interested in my academic problems. 6.16 5.63 0.53 6.25 6.75 -0.50 6.00 6.00 0.00 6.33 6.00 0.33 5.77 5.54 0.23 55. Academic support services adequately meet the needs of students. 6.19 5.71 0.48 6.33 6.33 0.00 6.25 6.67 -0.42 6.33 6.00 0.33 5.69 5.62 0.07 56. The business office is open during hours which are convenient for most students. 6.04 5.62 0.42 6.00 6.00 0.00 6.25 6.50 -0.25 5.67 5.33 0.34 5.75 5.25 0.50 57. Administrators are approachable to students. 6.18 5.75 0.43 6.00 6.00 0.00 6.25 6.50 -0.25 6.50 6.00 0.50 5.54 5.23 0.31 58. Nearly all of the faculty are knowledgeable in their fields. 6.47 6.04 0.43 6.80 6.60 0.20 6.25 6.75 -0.50 7.00 6.50 0.50 5.77 5.62 0.15 59. New student orientation services help students adjust to college. 5.99 5.56 0.43 6.00 5.75 0.25 6.00 6.00 0.00 6.33 6.00 0.33 5.38 5.42 -0.04 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 28 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Sequential Order Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 60. Billing policies are reasonable. 6.15 5.63 0.52 6.25 6.50 -0.25 6.25 6.50 -0.25 6.67 5.67 1.00 5.85 5.08 0.77 61. Faculty are usually available after class and during office hours. 6.28 5.89 0.39 6.20 6.80 -0.60 6.25 6.50 -0.25 6.00 6.33 -0.33 5.85 5.38 0.47 6.22 6.15 0.07 6.25 6.75 -0.50 6.25 6.25 0.00 6.67 6.67 0.00 5.69 5.92 -0.23 63. I seldom get the "run-around" when seeking information on this campus. 6.13 5.59 0.54 6.25 6.50 -0.25 6.25 6.67 -0.42 6.33 5.00 1.33 6.08 5.50 0.58 64. Nearly all classes deal with practical experiences and applications. 6.33 5.84 0.49 6.60 6.80 -0.20 6.25 6.50 -0.25 6.67 5.50 1.17 5.77 5.62 0.15 65. Students are notified early in the term if they are doing poorly in a class. 6.28 5.32 0.96 6.75 7.00 -0.25 6.25 6.00 0.25 6.67 5.00 1.67 5.55 4.62 0.93 66. Program requirements are clear and reasonable. 6.42 5.94 0.48 6.80 6.80 0.00 6.25 6.50 -0.25 6.67 5.75 0.92 5.85 5.38 0.47 67. Channels for expressing student complaints are readily available. 6.07 5.34 0.73 6.00 6.33 -0.33 6.25 6.25 0.00 6.33 6.00 0.33 5.69 5.23 0.46 68. On the whole, the campus is wellmaintained. 6.29 6.15 0.14 6.00 6.75 -0.75 6.25 6.25 0.00 6.67 6.67 0.00 5.85 6.08 -0.23 69. There is a good variety of courses provided on this campus. 6.35 5.97 0.38 6.00 6.25 -0.25 6.25 6.00 0.25 6.67 6.33 0.34 5.92 5.77 0.15 70. I am able to experience intellectual growth here. 6.43 6.05 0.38 6.60 6.80 -0.20 6.25 6.25 0.00 6.67 6.00 0.67 5.92 5.92 0.00 71. Campus: I take classes in the summer term in order to graduate sooner. 6.02 5.76 0.26 6.67 6.67 0.00 6.25 7.00 -0.75 6.50 6.00 0.50 3.90 4.71 -0.81 72. Campus: The Wellness Center meets my fitness needs. 5.81 5.26 0.55 7.00 7.00 0.00 5.33 7.00 -1.67 4.00 4.50 -0.50 5.91 4.90 1.01 62. Bookstore staff are helpful. Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 29 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Sequential Order Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction Gap 73. Campus: The college provides effective support services to assist with transfer to a 4-year university 6.17 5.67 0.50 6.75 6.50 0.25 6.00 6.50 -0.50 6.50 6.00 0.50 5.18 5.45 -0.27 74. Campus: Registration reminders help me to register in a timely manner. 6.35 5.94 0.41 6.25 6.50 -0.25 6.25 6.67 -0.42 6.67 6.00 0.67 5.92 5.67 0.25 75. Campus: I have the opportunity to be involved in the community through a college activity or course. 5.84 5.71 0.13 5.50 6.00 -0.50 5.50 6.00 -0.50 5.67 6.33 -0.66 5.23 5.25 -0.02 76. Campus: The college helps me identify resources to finance my education 6.18 5.50 0.68 6.25 7.00 -0.75 6.25 5.25 1.00 6.00 6.00 0.00 5.85 5.54 0.31 77. Campus: There is sufficient financial assistance for child care available to me. 5.63 5.17 0.46 7.00 4.50 2.50 5.00 1.00 4.00 4.00 4.00 0.00 5.20 4.90 0.30 78. Campus: Help is readily available to students whose grades fall below average 6.25 5.45 0.80 6.67 6.00 0.67 6.25 6.00 0.25 6.67 5.33 1.34 6.08 5.77 0.31 79. Campus: Effective support services are available for minority students. 5.84 5.61 0.23 7.00 7.00 0.00 5.33 4.00 1.33 5.67 5.00 0.67 4.90 5.70 -0.80 80. Campus: The communication I receive from the College makes me feel like I made a good choice in attending Western. 6.31 5.87 0.44 6.50 6.75 -0.25 6.25 6.00 0.25 6.67 6.33 0.34 5.92 5.83 0.09 81. Institution's commitment to part-time students? 5.82 7.00 7.00 5.50 5.08 82. Institution's commitment to evening students? 5.71 6.80 7.00 5.33 4.90 83. Institution's commitment to older, returning learners? 5.83 6.75 6.25 5.33 5.36 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 30 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Items: In Sequential Order Western Technical College Item Importance Satisfaction Gap 6061: Nursing Assistant Importance Satisfaction Gap 3061: Paralegal Importance Satisfaction 6069: Paramedic Technician Gap Importance Satisfaction Gap 7049: Refrig- A/C- & Heat Importance Satisfaction 84. Institution's commitment to underrepresented populations? 5.66 7.00 6.00 6.00 4.91 85. Institution's commitment to commuters? 5.52 7.00 6.75 5.00 4.45 86. Institution's commitment to students with disabilities? 5.79 7.00 7.00 7.00 Gap 5.27 87. Cost as factor in decision to enroll. 6.23 6.80 7.00 6.50 6.00 88. Financial aid as factor in decision to enroll. 6.00 6.20 6.00 5.67 5.83 89. Academic reputation as factor in decision to enroll. 5.93 7.00 7.00 6.33 5.46 90. Size of institution as factor in decision to enroll. 5.23 6.25 6.00 5.33 5.38 91. Opportunity to play sports as factor in decision to enroll. 3.49 4.00 3.00 3.00 4.42 92. Recommendations from family/ friends as factor in decision to enroll. 5.16 6.00 6.00 6.00 5.17 93. Geographic setting as factor in decision to enroll. 5.76 6.60 5.50 6.33 4.92 94. Campus appearance as factor in decision to enroll. 5.24 4.75 6.50 6.00 4.62 95. Personalized attention prior to enrollment as factor in decision to enroll. 5.56 5.00 5.00 6.33 5.23 Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 31 Western Technical College - SSI Comparison Group Codes (6) - 11/2015 Student Satisfaction Inventory Institutional Summary Summary Items Summary Item Western Technical College 6061: Nursing Assistant 3061: Paralegal 6069: Paramedic Technician 7049: Refrig- A/C- & Heat So far, how has your college experience met your expectations? 1=Much worse than expected 2=Quite a bit worse than I expected 3=Worse than I expected 4=About what I expected 5=Better than I expected 6=Quite a bit better than I expected 7=Much better than expected Average: 4.93 Average: 4.60 Average: 5.50 Average: 4.75 Average: 4.77 Rate your overall satisfaction with your experience here thus far. 1=Not satisfied at all 2=Not very satisfied 3=Somewhat dissatisfied 4=Neutral 5=Somewhat satisfied 6=Satisfied 7=Very satisfied Average: 5.68 All in all, if you had to do it over, would you enroll here again? 1=Definitely not 2=Probably not 3=Maybe not 4=I don't know 5=Maybe yes 6=Probably yes 7=Definitely yes Average: 5.96 1% 1% 6% 29% 30% 15% 15% 1% 2% 3% 9% 13% 46% 23% 1% 3% 1% 5% 10% 35% 42% 0% 0% 0% 40% 60% 0% 0% Average: 5.80 0% 0% 0% 0% 40% 40% 20% Average: 6.60 0% 0% 0% 0% 0% 40% 60% 0% 0% 0% 25% 25% 25% 25% Average: 6.00 0% 0% 0% 25% 0% 25% 50% Average: 6.00 0% 0% 0% 25% 0% 25% 50% Copyright 2016, Noel-Levitz, LLC. All Rights Reserved 0% 0% 0% 50% 25% 25% 0% Average: 5.75 0% 0% 0% 0% 25% 75% 0% Average: 5.75 0% 0% 0% 0% 25% 75% 0% 0% 0% 0% 46% 38% 7% 7% Average: 5.77 0% 0% 0% 0% 38% 46% 15% Average: 5.85 0% 0% 0% 0% 38% 38% 23% 32
