2012 Therapeutic Massage-SLO

2012 Therapeutic Massage-SLO







Western Student Learning Results (Program Outcomes) for 2012
# of Grads: 17

Source: Student

# of Responses: 14

Program: Therapeutic Massage
Outcome
What did you like about this program?

Yes
14 100.00%

No
0

Unk
0

NA Result
0
Yes

Yes
Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

What would you change about this program?

Monday, November 18, 2013

14 100.00%

0

0

Feedback
Achievement, in the context of learning a basic massage protocol, is
alright. I realize from the course and the time frame that the content
must be limited. Achievement, satisfaction with the "program" must
necessarily draw on elements of the program. I am deeply
dissatisfied when I consider what an absolute waste of time the entire
Pathology course has been, or the poor focus, rambling approach
Business Practices was handled. I would recommend AGAINST the
Massage Therapy program at WTC.
Learning massage.
recieiving massages
Short duration and inexpensive.
I thought it was a great complimentary program for other health
professions. I thought there was a lot of valuable science related
coursework.
wide range of content covered well in short period of time.
I liked the various people that came in as guest speakers. The Salvo
textbook was very resourceful.
I enjoyed learning the different modalities and learning about different
work environment options. I enjoyed clinic for the most part, and
really enjoyed recieving massages so that I could know what
techniques I felt were most useful and which ones were not. I liked
having the whole class together for all classes and that there were a
few instructors throughout the year.
i liked the structure in the classes and how the information was
presented.
I liked the multiple guest speakers that were brought in throughout
the year.
I liked how in-depth the work concerning muscles, bones, and other
body structures was. While fast-paced in many areas, it is
understandable for a year program.

0

Western Wisconsin Technical College

Page 1 of 8

Outcome

Yes

No

Unk

NA Result
Yes

Yes

Yes
Yes
Yes

Yes

Yes
Yes

Yes

Monday, November 18, 2013

Western Wisconsin Technical College

Feedback
WTC really needs to look at the instructor's competence in
pathology, muscles/anatomy, and business practice. She may be a
fine practitioner, but is not able to effectively instruct; I don't believe
she really knows the material of the courses mentioned above.
While I understand that this is about the program and not the
instructor, this one instructor conducts the program a majority of the
time. These courses will be a part of our national board exam and
few, if any of us, feel we've been well prepared for the patho
component.
The time frame for some classes is fairly demanding. Two hour-long
musculoskeletal anatomy and kinesiology have been experiences in
mental endurance.
I would like more exposure to other modalities.
Writing a business plan (a part of this second semester) is an
excellent idea, but the guidance leading up to our writing was
The grades to be in a timely manner. The class needs to be
organized.
I would make the program more structured and have more classes
for pathology and kinesiology
i would add more structure to the pathology course but over all i like
the way everything was ran
I feel that we learned the basics of massage therapy through our
coursework and clinical experience.
There were some challenges and frustrations with delays in receiving
our grades and test scores. Sometimes we went weeks before we
knew the results of a test/grade. The instructors for Kineseology and
Body Structure and function were able to post grades for almost all
coursework within 72 hours at the most.
Another major issue with this program was the Pathology class. We
were primarily self-taught. While some might view this as an
effective learning process, we should not be paying for the class as
an onsite class, it should be an online option. Another consideration
might be to incorporate pathology curriculum with body stucture and
function so that the pathologies can be learned right along with the
systems.
All in all there I feel that this program has prepared me for a
succesful career. There are just some organization issues that need
to be addressed.
I would add medical terminology as a class to take. It would be
helpful when it comes to Pathology, Kinesiology, Anatomy, and Body
Structure and Funtion. I would like to see Kinesiology and Pathology
stretched out over 2 days a week at maybe and hour and a half at a
time rather than for 2 hours at a time 1 day a week.
more time on specific subjects, more body structure and pathology
I am not particularly happy with some of the organization regarding
inputting grades and timeliness of coursework. I would strongly
advise that that be tightened up for next year (e.g. inputting scores in
a timely fashion, posting assignments when students are told they
will be posted, etc.).
I wish that the classes were during the day not at night. The first
semester schedule was hard to manage with work and home life and
the late night classes are exhausting. I would also suggest more time
focusing on the paperwork for the licensure exams and the business
element of the class.

Page 2 of 8

Outcome

Yes

No

Unk

NA Result
Yes

Yes

Yes

Use effective communication skills.

13

92.86%

1

7.14%

0

Organization is a major issue for Jeanne. Things need to be graded,
posted and turned in, in a timely manner. Instead of Pathology being
one 2-hour class a week, it should be broken down into 2 class times
at 1 hour each...the same should be done for Kinesiology. These 2
classes were difficult and the way they are currently conducted did
not work for me and a lot of my classmates. Pathology pretty much
felt like we had to self-teach ourselves...Out of all the classes,
Pathology is the one class I had the most difficult time
with...honestly, I feel like I haven't learned a lot in that class.
The hardest thing for me to deal with was the set up of different
assignments. For the larger projects I work best being presented with
a guide of all of the expectations and the bigger picture of what is the
final project should look like. This was not always done and hindered
my understanding of some of the work we were doing.
It would have been nice to actually have a schedualing program for
massage appointments for the students to operate. Set up specific
rules to follow and have the students fill in clinical time as the
receptionist. There was no instruction for the students to learn that
part of it. Some students have no experience with that prior to this
program.
Break up Pathology between 2 semesters. There is way too much
information to learn in one semester.
Possibly include a introductory medical terminology class. That would
be very help full in more ways than one.

0
Yes
Yes
Yes

Yes

Yes

Yes
Yes

Yes
Yes

Yes

Monday, November 18, 2013

Feedback

Western Wisconsin Technical College

Communication was not clear.
The program lacked in communication, we relied on eachother often
We had problems with black board. Our instructor would post on the
website and not everyone in the class would receive what was
posted. It led to some frustration in the class.
I thought that I effectively communicated with the instructor when I
needed something. I did find it difficult to hear back from my
instructor and it took a long time for grades to be posted.
For the most part, communication and asking questions/sharing
knowledge is welcomed; I did not feel, in a couple of the courses,
however, that my input was valued or even encouraged.
Massage Lecture is very confusing and lacts structure.
communication was amazing online was vary excusable and i could
call my instructor any time which i like. but i also like having all the
same people in my classes because we could use each other for
studying and doing home work.
yes
I now know how to communicate with clients and with peers on a
more intellectual but casual way. I learned how to call clients prior to
appointments, use face to face skills for intake purposes, and
communicate with peers on recommendations and questions about
different modalities.
Jeanne would say that she would post something on Blackboard and
it would never get done or it would take forever for her to post it.
Again, organization!!!!!!!!

Page 3 of 8

Outcome

Yes

No

Unk

NA Result

Feedback

No

Yes

Apply mathematical concepts.

12

85.71%

2 14.29%

0

Lectures are pathetic. Delivery is rough, hesitant, words are
mispronounced, and wrong information HAS BEEN PRESENTED.
We are appropriately corrected (points deducted) for incorrect
spelling and punctuation. But I would expect that this instructor
practice what she preaches. Rather, we are presented with
protocols, syllabi, tests, assignments and other reading materials in
which these errors occur routinely. The result for the program is
confusion or misunderstanding rather than learning, lessened regard
for and confidence in what we're learning.

I am able to apply mathematical skills while recieving money during
clinical hours working as the desk clerk.
yes
Managing the clinic office handling money and balancing the books.
During clinic hours we were expected to count the money at the end
of the night.
i applied mathematical concepts when putting my business plan and
when running clinic
This was done well and thoroughly.
Business plan lecture was a mess and stucture was none existant.
Really no math involved for the most part...Some numbers in
business class and a little bit in Body Structure and Function and
Kinesiology.

0

Yes
Yes
Yes
Yes
Yes
Yes
Yes

Transfer social and natural science theories
into practical applications.

14 100.00%

0

0

0
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Demonstrate ability to think critically.

14 100.00%

0

0

0
Yes
Yes
Yes

Yes

Yes

Monday, November 18, 2013

Clinic uniforms are out dated.
We had to work with many different types of people. We were also
expected to take different science courses regarding the human body.
This is a very hands-on program, everything we learned was more or
less directly related to our professional working environments.
Well done.
The clinic was particularly useful in this regard.
Clinic practice helped with applying social theories to our practice...
i used the sciences that i learn when massaging my clients during
clinic to inform and help the clients with there problems.

Western Wisconsin Technical College

i beleve the testing made me think critically becuse it made you think
out side of the box.
The clinic was helpful here.
During our massages we have to evaluate what we feel in the body
and suggest different stretches that may help improve our client's
concerns.
I am able to decide what i think clients need and make referals to
them based on my finding for stretches and whatnot. I am able to
apply test taking skills during reviews for the national exam and
during tests throughout the program.
We had to think critically in public clinic and in our Body Structure
and Function class and our Kinesiology class.

Page 4 of 8

Outcome

Yes

No

Unk

NA Result
Yes
Yes

Yes

Yes

Demonstrate ability to value self and work
ethically with others in a diverse population.

14 100.00%

0

0

Yes

Yes

Yes
Yes
Yes
Yes
Yes

13

92.86%

1

7.14%

0

well prepared for professional setting
Clinic clients come with a variety of ailments, it call on all that we
have learned to be able to truly address our clients needs on the
spot.
In most aspects, yes. Being a non-traditional student, however, I do
not think that this program was as challenging intellectually as it
could and should be.
Clinic helped with this

0
Yes

Use technology effectively.

Feedback

we all worked amazing together no matter what was happening at
home or in the clinic
We took many ethics courses and were reminded of what was ethical
throughout the program. We were also encouraged to perform self
cares.
Our class was diverse in ages. I learned that it is never to late to
change careers and that I will forever want to be a learner. I enjoyed
being treated with respect and I am confident that others feel as if I
am a respectful person.
Well done.
We heard from a panel of speakers of various ages, abilities and
from diverse backgrounds.
clinic and service learning helped with this
yes
After my experiences with public clinic and service learning hours, I
feel more confident in being able to perform my job ethically with
many different people.

0
Yes
Yes
Yes

Yes

Not a lot of technology going on in this program...
yes we used all sorts of technology
Also well done. I would encourage more media interaction other than
strictly powerpoints, however.
Program was not very relevant to this.
more would be nice
There is no technology. I mentioned that point prior, there needs to
be a update for the program in that area. Society doesn't run on
paper anymore.
Power points and videos were used to enhance our learning.
I would like to see more technique tools used so we know what to
shop around for when we are on our own. More class time to work on
assignments and business plan would've been helpful.
I emailed my instructors, used blackboard, and other study tools.

Yes
Yes
Yes
Yes

Ummmmm....
I know how to pace myself rather than wear myself out.
Good.
School responsibily, I'm sure govered my codes.

Yes
Yes
Yes

Yes
Yes

Make decisions that incorporate the
importance of sustainability

Monday, November 18, 2013

12

85.71%

2 14.29%

0

0

Western Wisconsin Technical College

Page 5 of 8

Outcome

Yes

No

Unk

NA Result

Feedback

Yes
Yes

Yes
Yes

Apply appropriate therapeutic massage
techniques according to a client's
condition/needs.

14 100.00%

0

0

N/A
the decisions were made for the best of the program

Clinic gives us the oportunity to work with many different clients.
This was talked about and the instructor was always there to answer
any questions about what we were feeling.
Also well done.
clinic also really helped with this
lots of this, love clinicals
Through public clinic, I have learned and have become confident in
myself to apply appropriate techniques according to the client's
therapeutic needs.
we learned everything we need to be a successful in a job setting
Using the intake forms to discuss with clients what they are looking
for and make suggestions when useful.
The clinic sessions were a great way to put myself in the role of a
practioner. The clients' feedback was valuable measure of progress
or areas in which to improve.

0

Yes
Yes
Yes
Yes

Yes
Yes
Yes

Implement knowledge of human anatomy,
pathology and kinesiology in the practice of
therapeutic massage.

14 100.00%

0

0

0

Yes
Yes

Yes

Yes

Yes
Yes
Yes
Yes

Yes

Monday, November 18, 2013

Western Wisconsin Technical College

clinicals yea
Pathology- NO!
There was very little instruction with pathology and application.
We were self - taught for the most part.
Very frustrating to pay a tuition for the course and then do most of
the instruction on our own time.
I think future students would benefit from this program if it were
taught by Isiah or Scott instead.
I received extensive training in this program for human anatomy and
kinesiology...I do not feel that I got adequate knowledge in Pathology,
this course needs to be revamped.
I think more practical application needs to be applied in this area;
while it is currently sufficient, I believe that more integration of
practical application is needed.
i felt these corses were great in educating me for what im going to do
in life
Pathology needs to be taught better.
Very good application.
The multiple teachers in this program could benefit the students by
sitting down and evaluting the course ciriculum and remain on the
same page. For the benefit of passing the national exam and having
better educated students leaving Western.
I was acutally surprised with the amount of a & p classes associated.
It was a much more science heavy than I had expected going into
this program.

Page 6 of 8

Outcome
Apply knowledge of assessment criteria in
order to adapt massage to a diverse
population.

Yes
14 100.00%

No
0

Unk
0

NA Result
0

Yes
Yes
Yes
Yes
Yes
Yes

Recognize and apply knowledge of
contraindications of massage for the client's
condition.

13

92.86%

1

7.14%

0

Yes

Yes

Yes
Yes
Yes
Yes
Yes
No

12

85.71%

2 14.29%

0

We have received a general knowledge base for this, but this will
come more naturally with experience and time.
Pathology needs to be broken down and looked at more in depth.
The student body wants to learn more, instead of teaching
themselves, or just filling in a blank test from an open book. Thats
just going thru the motions, not being taught.
I know what contraindication is...however, because of how Pathology
was taught, I am usually unsure if something is a contraindication or
not, but over time I may develop a better understanding of them
through experience.
Good.
This comes with practice. I'm glad that I've had at least the exposure
to clinical situations to practice that skill.
i feel i would need to look up a clients condition if presented with it
more pathology background
There were helpful books available for our use
Pathology was not applied in a way that made sense in our field. I
would've like to see a more practical application for this course.

0
Yes
Yes
Yes
Yes

Yes
Yes
No

Monday, November 18, 2013

i learned multiple techies for all areas of the body and feel that i am
ready.
Clinic
yes
Public clinic and our Salvo textbook has helped with proper
assessment of diverse clients.
We were certainly able to apply our knowledge of assessment
criteria; our population wasn't greatly diverse, however.
Good, but I also think more focus is needed in this area as well.

0

Yes

Educate client on post massage care (use of
hot/cold, stretching, hydration, etc.)

Feedback

Western Wisconsin Technical College

yes
I feel confident in this area...perhaps showing more post care ideas
in class such as stretches would be useful.
This was an enjoyable aspect of the clinicals.
Very good, though I would encourage instructors to offer more
suggestions to prospective therapists as to how they can apply
different suggestions to clients.
this was also a part of clinic and worked very well. clients enjoyed it
as well as I did
i feel like i am able to provide the proper after care methods
Feel that there could have been more emphasis on this. Someone
with a PT OR OT background may feel more comfortable with this,
however, those of us who are new to this field could have used for
reference material, instruction on suggested stretches, etc.

Page 7 of 8

Outcome
Implement universal health precautions for
infection control in the massage environment.

Yes
13

92.86%

No
1

7.14%

Unk
0

NA Result

Feedback

0
Yes
Yes
Yes

Yes
Yes
Yes

Practice within the massage therapy scope of
practice.

14 100.00%

0

0

Have a good understanding of universal health precautions.
Good.
i am aware of the universal heath precautions

I have a good understanding of this.
Good.
In clinic we take appointments for Reiki. There are no ethics
regurding spiritual practices listed. This is a very grey area and
potentially very dangerous for the student and client.
i will only practice with my scope of practice

0

Yes

Maintain the professional and ethical
standards as set by the State of Wisconsin,
professional organizations and/or the
National Certification Board for Therapeutic
Massage and Bodywork.

14 100.00%

0

0

0

Yes
Yes
Yes

Yes

Aggregate Assessment of Achievement

Monday, November 18, 2013

228

95.80%

10

4.20%

0

I have a basic knowledge of this.
Insurance needs to obtained at beginning of the year to protect
student and client.
i will always have strong bouderies set for my clients and will maintan
my business with the laws of the sate and national
Very good. Adding reference materials helped as well.

0

Western Wisconsin Technical College

Page 8 of 8