2011 Automotice Technician SLO-student

2011 Automotice Technician SLO-student







Western Student Learning Results (Program Outcomes) for 2011
# of Grads: 21

Source: Student

# of Responses: 20

Program: Automotive Technician
Outcome
What did you like about this program?

Yes
20 100.00%

No
0

Unk
0

NA Result
0
Yes
Yes
Yes

Yes

Yes

Yes
Yes
Yes

Yes

Yes
Yes
Yes
Yes
Yes

Yes

Monday, September 19, 2011

Feedback

Western Wisconsin Technical College

The hands on experience you gain in all the different areas.
Hands on real world lab work.
It was very hands on. The instructors were very skilled and very
friendly. I would like more about hybrids and keep the engine
rebuilding class. Hybrids are in the near future and they need the
hybrid classes to teach more of the students about the future.
I liked how hands on the program was. All the teachers are very
knowledgable. The class sizes are just right for the teachers to be
able to get one on one training.
the therory of engines and full rebuilding of engines and transmissions
and differentials. also we need more time for drivetrain classes more
work time. also a hybrid class because of the newest vehicles we see
in the industry
coustomer work and up to date enviroment
Everthing that was tought in the program was very good and to the
point I thought
I liked the hands on learning in the labs. The instructors make
themselves available for any question any time which helps alot with
understanding the different sections. I didn't like the computer classes
as much but I see why they are needed. If I had been just coming out
of high school I think that aspect would have been easier to
comprehend. The only thing I can suggest for the program that I think
would make it better is making it a three year program. It just never
seemed like enough time to cram all of the information in. Certain
sections are affected by it. The information has to be gone thru to
quickly at times in order to fit everything in. This program is alot better
than alot of other schools in the country though. And we do have more
hands on learning which in my eyes is better to actually see a real life
problem on a real persons vehicle.
The whole experience has been a good. The only things that I would
like to see changed is, more time in advanced drive trains.The AOBO
class should be one of the first classes that should be taken.There is
very little hybrid work being taught when there are a lot of hybrid cars
coming out.If there were a trimester set up then all of these could be
taught without cutting essentioal programs such as engin rebuild.
I liked that most of our time was spent in lab actually doing the tasks
that will be required in the field
i like doing what i love
being able to actually work on vehicles, and real customer vehicles.
being able to work on my own vehicles and real life customer vehicles.
The instructorsand there knowledge and there willingness to help you
understand what they are teaching. I really enjoyed transmissions
and engine work.
I liked the hands on learning in the shop. I enjoyed being able to work
on our own vehicles as well as outside customers.

Page 1 of 12

Outcome

Yes

No

Unk

NA Result
Yes

Yes
Yes
Yes

Yes

What would you change about this program?

20 100.00%

0

0

The instructors were the best, they make sure you personaly get the
best experience and knowledge. I would not have made it through
with out thier help!
all of the hands on training
Ability to work on our personal stuff
What i enjoyed the most about this program was being able to have
all the hands on work. We were able to be in the shop everyday and
work on diagnosis and repair on many vehicles.
The knowledge gained about automotive diagnostics

0
Yes

Yes

Yes

Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes

Yes

Yes

Monday, September 19, 2011

Feedback

Western Wisconsin Technical College

Extend the length of the course to not be so cramed to complete the
tasks to be done.
I believe they manage the time very well and don't believe they really
need to change much of anything. I'd also change the AOBO class to
be in the first semiester so the kids have a better over view on saftey
and laws. It also be nice to have a third year for hybrids and maybe
some of the other major aspects like engine removal and stuff along
those lines.
I would have an optional third year or something to add more time. We
didn't have enough time to cover everything they wanted and we need
to add hybrid classes, cars and tools.
More lab time to work on vehicles
more time for advanced drivetrain and a class fully devoted to hybrid
vehicles not just therory
offer more hybrid training/and also more for engine rebuilding
more time for hands on work
Bring back carberauters, more aftermarket and high performance
even if they add an optional 3rd year.
I think it needs to be a longer program to be able to cover all the
information thoroughly enough.
More lab time
The length of some of the classes some need to be spread out so the
day doesnt drag on for hours.
smaller starting groups like 10 maybe 12. And more time for some of
the courses like transmissions and suspension
more diesel,more hybrid stuff and alternitive fuels
What I would change about this program is the length of the classes.
It seemed that we had so much to cover in each class but would run
out of time.
i would make some classes longer
more hours
I would make certain classes longer.Make a day that you can reserve
a lift to do what ever you want.
I would not change any thing at all I belive that they all covered
everything very well to me and explaned the stuff to us very well and
profetional
There needs to more hybrid classes.To get more indepth.

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Outcome

Yes

No

Unk

NA Result

Feedback

Yes

Yes

Use effective communication skills.

20 100.00%

0

0

AOBO should be one of the first classes we take. Also I would extend
several classes, specifically automatic transmissions and driveability.
There is simply too much to learn in too short a time to really be
comfortable with the material. Also, although I hate hybrids and never
want to work on them, I believe that it would be very valuable to
students to have a separate course on them or at least some more
focus on hybrids in an existing class.

Yes I believe that i have learned how to speak to and interact with
customers better because of the classes and programs that we have
taken.
Yes there was.
very useful
The instructors were effective in their communication between oral
lecture and ample paper handouts.
yes i like the lectures very detailed
learning hom to communicate with customers
I think the classes are worth taking if your just coming into the job
market. But if your an older student who has been working you
already know how to fill out applications and write resumes. If there
would have been a way to test to see what we already know I think
would have been better
I really don't understand what the question is refering to.
Yes I can better interact with customers and other employees to get
the job done in a timely matter.
I feel that after the program I am able to speak with customers without
being nervous.
Using communication skills to talk with customers to properly
diagnose and fix their vehicle
Learning how to speak to the customer on a level they would
understand
they communication from the teachers was very good.
I feel the teachers have excellent communication with us!
Yes I belive they did to the best of there ability
yes
yes all the instructors are very good with communication they all make
them selves avalible for you at any time they can to help you

0

Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes

Apply mathematical concepts.

20 100.00%

0

0

0
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Monday, September 19, 2011

Western Wisconsin Technical College

The math program is very good.Mr. Rouvel did an outstanding job at
taking math and showing us how to use it in our line of work.
yes there is math involved
Very good class to have in the cirriculum
Learned the math aspect of the automotive world.
I believe the math classes required were adequate for the calculations
that are occasionally required to be made to do a repair.
almost every day in lab math was used
It helped greatly with transmission classes with the ratios
Yes it helped with me math skills for figuring engine displacment and
planetary gear sets.

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Outcome

Yes

No

Unk

NA Result
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Yes

Transfer social and natural science theories
into practical applications.

20 100.00%

0

0

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
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Yes
Yes
Yes
Yes
Yes
Yes

20 100.00%

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0

It is important to be able to work around different types of situations
people and deal with customers.After going through this program i feel
I have grown in this area.
the theories are good in teaching for our goals
I think this is very benificial to see how things are regulated and dealt
with
not sure what you mean by this one
what is natrual science auto related
Yes i now can fully understand the concept and theories of each
individual function.
yes we applied many theories to real applications
yes?
useful information
Theory is presented well in lecture and reinforced during lab time with
practical applications.
Learned ohms law and the theory of induction
I can better imagine how something is suppose to work by the laws
and principals set into place.
Sure did.
I think the teachers do a good job at teaching some of this in class.
use of wiring diagrams?
yes

0
Yes
Yes
Yes
Yes
Yes
Yes

Monday, September 19, 2011

i think that the math class is usefull to what you learn in the aspect of
building engines and driveline angles
used math to figure gear ratios
I believe the course was very great for the program. It touches all the
major bases of what technicians need to know as far as math
problems.
We applied many of the mathematical things that we learned to the
things we did
a must have
Yes we learned and applied it.
Yes but I think we could have used them a little more to better us for
when and how to use them in the feild
I am 44 years old I could have used a little bit more one on one with
teacher been years since I did mathmatics

0
Yes

Demonstrate ability to think critically.

Feedback

Western Wisconsin Technical College

yes on some no on others
very well
Work smarter not harder and to understand how things work was great
Instructors make you think through things, instead of just giving you
the answer everytime.
The ase questions in the book allow us to choose between 2 aspects
on a question.
Through diagnosis of wiring problems and using diagrams to locate
the problem

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Outcome

Yes

No

Unk

NA Result
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Demonstrate ability to value self and work
ethically with others in a diverse population.

20 100.00%

0

0

Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
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Yes

Monday, September 19, 2011

20 100.00%

0

0

Every diagnosis requires critical thinking, I believe this program has
developed this skill well.
If you're talking about the teachers they do a great job.
Im not sure what ur asking about
I think I have.
I have learned that sometimes you have to think outside the box to get
thing fix sometime.
I am more open to what the problem may be and that makes me want
to understand and figure out why it is not working properly or why it
operates in a certain way.
yes alot of critical rthinking and making quite decisions
through use of wiring diagrams and manuals
very important
Yes instructors made it a thinking game rather then just throwing parts
at a problems or guessing.

0
Yes

Use technology effectively.

Feedback

Yes there are a wide variety of people here and how they act maybe
whay you see in the workplace or even out in the general public.
Yes, i was able to work very well with others, with no real problems.
I have ganed a little more self confidence in dealing with customes, coworkers. And my family is very proud of me.My ethics have always
been strong,but the program has helped me help those that I work
around to have better ethics without making them feel I am down
grading them.
I would like to think so.
very important
We each did different work on different cars. we all didnt to the exact
same things on the exact same cars.
ethics was a big part of our learning during our 2 years.
I'm very good at working with others.
On how to use your better judgement on what you do on a vehical and
not to beat your self up if things are not working properly to step back
and rethink what eles would work better. Every body is here to gether
and no one is better then the other we are a team
Yes with the instructors we learned the concepts of being ethical to
your customers, this way you can build a stronger realtion with them.
My class is made up entirely of white males, but we are all from
different backgrounds and everyone gets along extremely well.
working with various partners and taking pride in my work
i learn to work well with myself and also work with others
Worked with evryone in our class of different projects everyday
yes throughout the program you learn to work with everyone in your
class and the instructors let you deal with the customers and will act
like customers to see how well you do with people and how to talk to
them without making them upset
yes

0

Western Wisconsin Technical College

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Outcome

Yes

No

Unk

NA Result
Yes

Yes

Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes

Make decisions that incorporate the
importance of sustainability

20 100.00%

0

0

yes we get into all the newest technology out there we get are hands
on it and get some time useing or at least the newest that the school
has and can afford at the time
All of the scan tools and computers, electronics,and new tecnology
was lost on me when I first started this couse now I am comfortable
with all of them.
We use technology everyday to help work on vehicles and
diagnosoising problems
all technology helped as i progressed in my understanding about
automotive
Yes we did use the technology effectivly I didnt even know how to
work a computer before here
ALLDATA can be frustrating at times, but for the most part I have
learned to use electronic service information effectively.
Yes, we learned many techniques for diagnosis on vehicles by using
everything from home made test lights, to scan tools, and even lab
scopes.
Used electronics to solve problems with vehicles
I got very effect with alldata on the computer and with scan tools.
would maybe go into more use of scan tools and sun scopes.
With the use of scan tools and computers I can now diagnose
problems quickly and effeciantly to get the customer a quote and back
on the road.
the tools were upto date but still have to work on getting more hybrid
equipment
Yes they have great scan tools and loved all-data.
using a variety of scan tools to communicate with vehicles and fix
whats wrong.
very important to know for this line of work
yes we had to use computers to look up schematics and make
resumes.
I have in school and at work.
yes there is alot of technology involved so we have to know it

0
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Monday, September 19, 2011

Feedback

Western Wisconsin Technical College

learned to think quickly while making accurate decisuons
AOBO does a good job covering business models and environmental
impacts and regulations
?
I believe if there were more hybrid training and more time in drive
trains the sustainability would be a little easier.
Learn how to fix it right the first time so it will last and you won't have
comebacks
Not sure.
important
Yes the program has helped me.
Yes the instructors made it more clear to incorperate sustainibility.
good decision making was my strong point always had decision
making skills
yes

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Outcome

Yes

No

Unk

NA Result

Feedback

Yes
Yes

Yes
Yes

Use appropriate tools and equipment
common to the trade

20 100.00%

0

0

yes it helped me.
By choosing higher grade parts and getting the job done right the first
time by following service info

yes, we learned how to use all tools in many different ways.
Using snap on tools and having acess to the majority of speciality
tools to get the job done right
yes the correct tools must be used or the job dont get done
very helpful with the tools and hands on training
very important
I learned that you dont always need the top dollar specialty tools for
everything,and that you can use tools for more than one thing.
Use of a variety of tools to correctly do the job
We got to use a wise variety of tools all of which are used out in the
trade.
I now know how to use many of the tools needed to work in this feild
and feel comfortable using them.
yes we do
yes we learned proper tool usage and leaned what we would need to
get started in the industry.
Proper safety and use of tools was there.
Yes we did to make the job better and easyer
Yes they supply us students with a great set of snap on tools.
It was easy to lurn in this area because we have the lab time we do.
You can NEVER have enough tools, but I think that in general the
school has most everything that people in this field need to be familiar
with, and the instructors did a good job training us on how to properly
use them.
up to date in a updated facility

0

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes

Demonstrate safe service and repair practices

20 100.00%

0

0

0
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Monday, September 19, 2011

Western Wisconsin Technical College

made safty number one priority
safty first!
yes saftey is number one
Instructors pointed things out that we should look out for and what
could happen in certain situations.
Always good to be safe and know whats safe
Wearing saftey glasses and steel toe boots.
We had to wear safety glasses and follow instructions and be safe.
always a safety issue with all of the teachers here at the auto program
great work.
Yes they touch saftey on almost everything we touch which is great
because this can be a very dangerous job at times.
Yes, we learned all safe practices to prevent injury in the work
enviroment.
Was done daily.
Yes I now know the importance of safety in the workplace not only for
me but also the entire shop and customers even the environment.

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Outcome

Yes

No

Unk

NA Result
Yes
Yes
Yes
Yes
Yes

Yes

Yes

Identify automotive system components

20 100.00%

0

0

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

20 100.00%

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0

very important
Before this program I could probably identify less than 10% of the
components on a vehicle. Now that percentage is probably around
98%+
yes very well
I am now able to identify the components when before I didnt know
the difference between a MAP sensor and a TP sensor.
Very well taught.
The teachers and matterials are all great in this area.
Yes, we have completly ran through all components in vehicles and
this has made it clear to run through all system components.
Yes on how to identify the proper system to find the root cause of the
problem then fix it properly
I know I can identify anything on a vehicle.
more understanding now from when I started
following lab sheets and completeing all needed tasks
all components must be identifyed
Yes i was able to learn and able to identify most system components
yes, I now know a lot more components than i used to.
I think the instructors do a great job at helping remember names of
things
Learned about all major categories of the automobile and how they
operate
Every class had certain parts we had to take off a car and repair.
doing that gave use an understanding of that part.
very through jod of providing system components
always good to know the basics!

0
Yes
Yes
Yes
Yes

Monday, September 19, 2011

Safety has always been stressed in every class.
most important of all
From day one the importance is placed on safty and fallowed through
til the end.
Always saftey first while working in the shop
We had a few courses on safety that tought me a lot about safe
practices, and the teachers make sure that we are safe and have a
safe work area.
When we did overhauls on engines I learned a lot of new safe ways to
us the tools to grinding heads to use the the part washer that i didnt
know what the perpuse of it was
safty first or someone will get hurt

0
Yes
Yes

Analyze system components for repair or
replacement

Feedback

Western Wisconsin Technical College

I am able to do so.
Need more time in this area i think
yes
I have a good general knowledge of most components and their
acceptable conditions, and service information can generally fill in the
gaps

Page 8 of 12

Outcome

Yes

No

Unk

NA Result
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes
Yes

Perform preventative maintenance

20 100.00%

0

0

Feedback
diagnosising the problem and seeing if it was repairable or had to be
replaced.
Yes, we have learned to diagnose and reapir very clearly.
more understanding of how to analyze and replace components
Instuctors showed us how to test and inspect different things.
testing components with scan tools and checking circuits with dvom
Understnad why the part failed and what the root cause of the failure
was
we make sure the parts truly needed replacing or adjustment
yes, i'm able to test and look over a vehicle to identify what needs to
be fix or replaced.
The teachers are great with the diagnosis aspect of what ever class
we are in. They are always willing to help students along and I believe
I've learned alot of great diagnosis skills while being here.
On how to justify what needs fixing and what still is in spec but should
be anoused to the customer
Confident I have learned the skills.
very important
This couse can take someone who dont even know what a lug nut is
and help them become a good tech.

0
Yes
Yes
Yes

Yes
Yes

very important
still improving
Yes they teach a course of basic maintenance and it touches all the
basics of a vehicles needed maintenace.
showed us about things that we can do to prolong the life of vehicles.
We did oil changes, tranny flushes, and everything else.
Know what to look for to prevent equipment failure
yes, we learned all preventative maintence tasks to keep vehicles in
great condition.
maintinace is half of what needs to me done
need more time in this area
had basic maintenance class to learn all the preventative
maintenance items
yes.
yes, we learned all about preventive maintenance on vehicles, and im
able to preform them properly
Basic Maintenance class did a good job covering this.
yes
I have lurned how important preventive maintenance is and now I
pass this knowledge on to everyone i know and deal with.
What could be done to keep things from going bad and last longer
with maintance
I am able to perform such duties and find the correct info for the job.
highly needed

Yes

more time

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Apply principles of systems operations

Monday, September 19, 2011

20 100.00%

0

0

0

Western Wisconsin Technical College

Page 9 of 12

Outcome

Yes

No

Unk

NA Result
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Perform a diagnostic strategy to determine a
system malfunction

20 100.00%

0

0

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes

20 100.00%

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very important
This is very great and we touch this subject our first year and it's a
major part of our job.
yes we learned startegy to diagnose
understanding diagnostics better
Was taught and stressed very much as it should.
the are many diagnostic skill we learn to complete tasks
yes
should have more time
I can now use the differnet equipment needed to diagnose a problem.
we where givin real life scenarios where something was wrong with
the car and we had to diagnose it and determine the correct way to
repair it.
follow service info and following wiring diagrams
yes
I am very comfortable
Use of wiring diagrams and flow charts to diagnose system failure
use of flow charts and diagnosis aids
i'm able to diagnosis a problem in the proper way
I have learned to work from easiest to hardest in regard to system
testing and diagnosis.

0

Yes
Yes
Yes
Yes
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Monday, September 19, 2011

i can apply pricniples to test and diagnois system operations
I am now able to.
I think the teachers and matterials are great
yes we learned how to apply the concepts of the systems.
still improving
Know how a system works in order diagnose system failure
yes always
Very much so.
The teachers are willing to help you understand the power flow of how
things work.
very important
yes which is very helpful for diagnosing system problems
Learned how they work so we can fix them properly
yes

0
Yes
Yes

Display professionalism in the workplace
including punctuality, ethical behavior,
reliability and commitment to customer
satisfaction

Feedback

Western Wisconsin Technical College

I had these skills before so it was easy to have them grow
yes
yes always clean fender cover, wheel chocks, seat covers
yes
Use of uniform and vehicle care items to protect the customers
investment

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Outcome

Yes

No

Unk

NA Result
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Explain environmental and legal constraints
relating to automobile repair practices

20 100.00%

0

0

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

20 100.00%

0

0

Know govermnet laws regaurding the automtive occupation
very important
properly handle refrigerant
i know many legal contraints that apply to the automotive field, and im
able to explain them for the most part.
Very in depth and informitive.
The courses are more then good
still working on it
hazardous waste and recycling regulations
yes aobo which is a nice class but i think that class should be in the
begining of your start for this program
They do a very good job going over this in the AOBO class which I
think it be a good class to have in students first semiester.
yes, we learned that we need to take percautions when disposing of
product.
yes in the OBD class
I understand it better.
AOBO does a good job covering this
Great to know if planning own business
very deitailed in explaining legal practices in automotive

0
Yes
Yes
Yes
Yes
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Yes

Monday, September 19, 2011

Instructor are at school everyday befor and after we left. they never
had any problem with customers and other employees
I think this has been stressed to us from day one and I realize its
importance
I am now doing so.
Have used both at school and at work.
very important for employement
nothing but the highest amount of professionalism in our program
used fender covers and floormats and seat covers
This school is great on this aspect and they teach us great work ethics
here and believe I picked up alot while being here.
i'm very good at attendance, work well around other, do what i have
to, and keep the customer happy
all good

0
Yes
Yes
Yes
Yes

Apply the use of electronic service information
systems and/or interpret service manuals

Feedback

Western Wisconsin Technical College

Use of electroninc or paper manuals to diagnose vehicle problems
alldata covers most cars and had plenty of paper manuals for what
wasnt covered
I have gained a lot
yes faster at it
Sometimes ALLDATA's information is incomplete or organized in a
downright stupid manner, but on the whole I can use it and paper
manuals effectively.
yes

Page 11 of 12

Outcome

Yes

No

Unk

NA Result
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Aggregate Assessment of Achievement

Monday, September 19, 2011

380 100.00%

0

0.00%

0

Feedback
We touch alot of this in our parts class with Mr. Marconi and he does
a good job on walking us over on how to use service manuals and
even electrical diagrams.
yes we use alot of alldata
more time in this area
we clearly learned how to use all manuals
very important
I can understand it and it helps me to diagnose problems.
yes
use alldata to fix the vehicles and some paper manuals
Daily.
im very handy for electronical and paper service manuals, and im able
to apply them to what im working on

0

Western Wisconsin Technical College

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