2015-SSI Comparison – Agri-Business

2015-SSI Comparison - Agri-Business







Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order of Importance
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

Instructional Effectiveness

6.34

5.77 / 1.04

0.57

6.04

5.56 / 0.91

0.48

Academic Advising/Counseling

6.27

5.69 / 1.23

0.58

6.02

5.53 / 0.76

0.49

Concern for the Individual

6.26

5.69 / 1.14

0.57

6.13

5.55 / 0.81

0.58

Registration Effectiveness

6.25

5.73 / 0.95

0.52

5.96

4.81 / 1.36

1.15

Admissions and Financial Aid

6.21

5.56 / 1.18

0.65

6.00

4.34 / 1.42

1.66

Student Centeredness

6.19

5.76 / 1.06

0.43

5.97

5.53 / 0.83

0.44

Campus Climate

6.16

5.70 / 1.04

0.46

5.97

5.51 / 0.77

0.46

Academic Services

6.14

5.75 / 1.01

0.39

6.05

5.34 / 1.03

0.71

Service Excellence

6.12

5.72 / 1.01

0.40

5.94

5.10 / 1.16

0.84

Safety and Security

6.07

5.27 / 1.25

0.80

6.11

5.00 / 1.20

1.11

Campus Support Services

5.84

5.51 / 1.17

0.33

5.94

5.19 / 1.13

0.75

Scale

Responsiveness to Diverse Populations

5.72 / 1.22

5.26 / 1.43

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

1

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Order of Importance
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

18. The quality of instruction I receive in most of my classes is
excellent.

6.50

5.74 / 1.30

0.76

6.00

5.80 / 0.84

0.20

58. Nearly all of the faculty are knowledgeable in their fields.

6.47

6.04 / 1.17

0.43

5.83

5.83 / 1.17

0.00

15. I am able to register for classes I need with few conflicts.

6.45

5.79 / 1.30

0.66

6.67

5.17 / 1.72

1.50

32. My academic advisor is knowledgeable about my program
requirements.

6.45

5.91 / 1.38

0.54

6.33

5.20 / 1.30

1.13

70. I am able to experience intellectual growth here.

6.43

6.05 / 1.19

0.38

5.67

5.33 / 1.37

0.34

8. Classes are scheduled at times that are convenient for me.

6.42

5.52 / 1.43

0.90

6.00

5.00 / 2.00

1.00

66. Program requirements are clear and reasonable.

6.42

5.94 / 1.26

0.48

5.67

5.83 / 0.98

-0.16

6.41

5.72 / 1.22

0.69

6.33

5.67 / 1.03

0.66

31. The campus is safe and secure for all students.

6.41

5.94 / 1.18

0.47

6.50

5.67 / 1.37

0.83

6. My academic advisor is approachable.

6.37

5.87 / 1.44

0.50

6.50

6.33 / 0.82

0.17

23. Faculty are understanding of students' unique life
circumstances.

6.37

5.64 / 1.41

0.73

6.33

6.50 / 0.84

-0.17

29. Faculty are fair and unbiased in their treatment of individual
students.

6.37

5.76 / 1.34

0.61

6.67

5.17 / 1.17

1.50

69. There is a good variety of courses provided on this campus.

6.35

5.97 / 1.19

0.38

6.00

5.00 / 1.26

1.00

74. Campus item: Registration reminders help me to register in a
timely manner.

6.35

5.94 / 1.27

0.41

6.17

6.17 / 0.98

0.00

6.34

5.53 / 1.59

0.81

6.33

4.33 / 2.16

2.00

Item

3. The quality of instruction in the vocational/technical programs is
excellent.

7. Adequate financial aid is available for most students.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

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Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Order of Importance
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

46. Faculty provide timely feedback about student progress in a
course.

6.34

5.65 / 1.40

0.69

5.80

5.80 / 0.84

0.00

64. Nearly all classes deal with practical experiences and
applications.

6.33

5.84 / 1.25

0.49

6.33

6.17 / 0.98

0.16

52. This school does whatever it can to help me reach my
educational goals.

6.32

5.61 / 1.40

0.71

5.50

5.00 / 1.10

0.50

80. Campus item: The communication I receive from the College
makes me feel like I made a good choice in attending Western.

6.31

5.87 / 1.40

0.44

5.67

5.50 / 1.38

0.17

13. Financial aid awards are announced to students in time to be
helpful in college planning.

6.30

5.28 / 1.58

1.02

6.33

3.40 / 1.67

2.93

36. Students are made to feel welcome on this campus.

6.30

5.96 / 1.21

0.34

6.00

5.67 / 1.21

0.33

28. It is an enjoyable experience to be a student on this campus.

6.29

5.78 / 1.35

0.51

6.00

5.67 / 1.37

0.33

68. On the whole, the campus is well-maintained.

6.29

6.15 / 1.13

0.14

5.83

5.67 / 0.82

0.16

16. The college shows concern for students as individuals.

6.28

5.58 / 1.35

0.70

5.83

5.17 / 1.17

0.66

42. The equipment in the lab facilities is kept up to date.

6.28

5.59 / 1.42

0.69

6.00

6.00 / 0.71

0.00

61. Faculty are usually available after class and during office
hours.

6.28

5.89 / 1.23

0.39

6.17

5.00 / 1.67

1.17

65. Students are notified early in the term if they are doing poorly
in a class.

6.28

5.32 / 1.67

0.96

6.40

4.00 / 2.24

2.40

6.27

5.81 / 1.37

0.46

5.67

4.50 / 2.51

1.17

6.25

5.63 / 1.47

0.62

6.33

5.40 / 1.14

0.93

Item

5. The personnel involved in registration are helpful.
25. My academic advisor is concerned about my success as an
individual.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

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Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Order of Importance
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.25

5.67 / 1.34

0.58

5.67

4.33 / 2.07

1.34

6.25

5.74 / 1.36

0.51

5.83

5.17 / 1.17

0.66

6.25

5.45 / 1.56

0.80

6.00

5.60 / 1.34

0.40

22. People on this campus respect and are supportive of each other.

6.23

5.75 / 1.26

0.48

6.33

6.00 / 0.89

0.33

41. Admissions staff are knowledgeable.

6.23

5.80 / 1.26

0.43

6.17

5.40 / 1.52

0.77

87. Cost as factor in decision to enroll.

6.23

27. The campus staff are caring and helpful.

6.22

5.93 / 1.12

0.29

6.33

5.67 / 0.82

0.66

6.22

5.56 / 1.36

0.66

5.67

5.50 / 1.05

0.17

62. Bookstore staff are helpful.

6.22

6.15 / 1.19

0.07

6.00

5.00 / 1.87

1.00

20. Financial aid counselors are helpful.

6.21

5.53 / 1.50

0.68

6.17

5.00 / 1.67

1.17

34. Computer labs are adequate and accessible.

6.21

5.81 / 1.37

0.40

6.17

5.60 / 0.89

0.57

39. The amount of student parking space on campus is adequate.

6.21

4.44 / 1.95

1.77

6.17

4.67 / 2.07

1.50

47. There are adequate services to help me decide upon a career.

6.21

5.75 / 1.34

0.46

5.67

6.17 / 0.98

-0.50

2. Faculty care about me as an individual.

6.20

5.76 / 1.35

0.44

6.50

6.33 / 0.82

0.17

45. This institution has a good reputation within the community.

6.20

5.99 / 1.23

0.21

6.17

6.00 / 1.26

0.17

6.19

5.71 / 1.25

0.48

6.17

5.33 / 1.51

0.84

Item

35. Policies and procedures regarding registration and course
selection are clear and well-publicized.
51. There are convenient ways of paying my school bill.
78. Campus item: Help is readily available to students whose
grades fall below average

37. Faculty take into consideration student differences as they
teach a course.

55. Academic support services adequately meet the needs of
students.

6.17

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

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Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Order of Importance
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.18

5.75 / 1.30

0.43

5.83

5.17 / 1.17

0.66

6.18

5.50 / 1.48

0.68

5.67

5.50 / 0.84

0.17

6.17

5.90 / 1.22

0.27

6.17

5.20 / 1.30

0.97

53. The assessment and course placement procedures are
reasonable.

6.17

5.74 / 1.29

0.43

5.50

5.33 / 1.03

0.17

73. Campus item: The college provides effective support services
to assist with transfer to a 4-year university

6.17

5.67 / 1.43

0.50

5.67

4.67 / 1.37

1.00

12. My academic advisor helps me set goals to work toward.

6.16

5.54 / 1.52

0.62

6.50

6.00 / 1.00

0.50

48. Counseling staff care about students as individuals.

6.16

5.74 / 1.35

0.42

5.33

5.67 / 1.03

-0.34

54. Faculty are interested in my academic problems.

6.16

5.63 / 1.37

0.53

5.50

5.33 / 1.37

0.17

60. Billing policies are reasonable.

6.15

5.63 / 1.34

0.52

6.00

4.80 / 1.30

1.20

6.14

5.59 / 1.31

0.55

6.00

4.33 / 0.58

1.67

6.14

5.68 / 1.37

0.46

5.83

4.67 / 2.25

1.16

9. Internships or practical experiences are provided in my degree/
certificate program.

6.13

5.47 / 1.51

0.66

6.20

4.75 / 0.96

1.45

63. I seldom get the "run-around" when seeking information on
this campus.

6.13

5.59 / 1.50

0.54

6.17

5.83 / 1.17

0.34

40. My academic advisor is knowledgeable about the transfer
requirements of other schools.

6.11

5.50 / 1.46

0.61

5.67

5.00 / 1.22

0.67

21. There are a sufficient number of study areas on campus.

6.10

5.81 / 1.33

0.29

6.83

6.67 / 0.52

0.16

Item

57. Administrators are approachable to students.
76. Campus item: The college helps me identify resources to
finance my education
14. Library resources and services are adequate.

30. The career services office provides students with the help they
need to get a job.
43. Class change (drop/add) policies are reasonable.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

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Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Order of Importance
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.08

5.53 / 1.44

0.55

6.00

5.17 / 2.14

0.83

49. Admissions counselors respond to prospective students' unique
needs and requests.

6.07

5.66 / 1.35

0.41

5.33

4.40 / 0.55

0.93

67. Channels for expressing student complaints are readily
available.

6.07

5.34 / 1.50

0.73

5.60

3.75 / 1.89

1.85

33. Admissions counselors accurately portray the campus in their
recruiting practices.

6.05

5.55 / 1.39

0.50

5.67

3.40 / 1.52

2.27

6.04

5.82 / 1.30

0.22

6.17

4.20 / 2.05

1.97

6.04

5.62 / 1.30

0.42

6.00

4.67 / 1.63

1.33

6.02

5.21 / 1.61

0.81

6.40

5.00 / 1.41

1.40

6.02

5.76 / 1.51

0.26

5.00

4.00 / 0.00

1.00

Item

24. Parking lots are well-lighted and secure.

26. Library staff are helpful and approachable.
56. The business office is open during hours which are convenient
for most students.
11. Security staff respond quickly in emergencies.
71. Campus item: I take classes in the summer term in order to
graduate sooner.
88. Financial aid as factor in decision to enroll.
59. New student orientation services help students adjust to
college.

6.00

6.00

5.99

5.56 / 1.43

0.43

5.50

5.17 / 1.17

0.33

50. Tutoring services are readily available.

5.97

5.57 / 1.46

0.40

4.83

4.33 / 1.37

0.50

89. Academic reputation as factor in decision to enroll.

5.93

38. The student center is a comfortable place for students to spend
their leisure time.
1. Most students feel a sense of belonging here.

5.50

5.91

5.71 / 1.31

0.20

5.83

5.67 / 1.37

0.16

5.87

5.57 / 1.27

0.30

5.83

5.83 / 0.98

0.00

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

6

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Order of Importance
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

75. Campus item: I have the opportunity to be involved in the
community through a college activity or course.

5.84

5.71 / 1.39

0.13

5.83

5.17 / 1.17

0.66

79. Campus item: Effective support services are available for
minority students.

5.84

5.61 / 1.42

0.23

5.60

5.00 / 1.41

0.60

72. Campus item: The Wellness Center meets my fitness needs.

5.81

5.26 / 1.67

0.55

5.80

5.00 / 1.41

0.80

93. Geographic setting as factor in decision to enroll.

5.76

Item

19. This campus provides effective support services for displaced
homemakers.

6.00

5.74

5.25 / 1.50

0.49

6.60

5.00 / 1.41

1.60

17. Personnel in the Veterans' Services program are helpful.

5.71

5.32 / 1.44

0.39

6.20

4.75 / 1.50

1.45

44. I generally know what's happening on campus.

5.67

5.24 / 1.56

0.43

5.33

5.17 / 1.33

0.16

5.63

5.17 / 1.68

0.46

5.25

5.75 / 1.26

-0.50

5.58

5.19 / 1.65

0.39

5.40

4.40 / 2.19

1.00

4.00 / 0.00

2.00

77. Campus item: There is sufficient financial assistance for child
care available to me.
4. Security staff are helpful.
95. Personalized attention prior to enrollment as factor in decision
to enroll.

5.56

5.20

94. Campus appearance as factor in decision to enroll.

5.24

5.20

90. Size of institution as factor in decision to enroll.

5.23

5.83

5.16

5.80

92. Recommendations from family/friends as factor in decision to
enroll.
10. Child care facilities are available on campus.

4.78

91. Opportunity to play sports as factor in decision to enroll.

3.49

4.94 / 1.68

-0.16

6.00
5.00

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

7

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Order of Importance
Western Technical College - SSI

Item

Importance

Satisfaction / SD

2101: Agri-Business Science Tech
Performance Gap

Importance

Satisfaction / SD

81. Institution's commitment to part-time students?

5.82 / 1.21

5.60 / 1.34

82. Institution's commitment to evening students?

5.71 / 1.30

5.60 / 1.34

83. Institution's commitment to older, returning learners?

5.83 / 1.33

5.50 / 1.73

84. Institution's commitment to under-represented populations?

5.66 / 1.34

5.33 / 1.37

85. Institution's commitment to commuters?

5.52 / 1.48

4.67 / 2.34

86. Institution's commitment to students with disabilities?

5.79 / 1.34

Performance Gap

5.00 / 1.41

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

8

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Academic Advising/Counseling
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.27

5.69 / 1.23

0.58

6.02

5.53 / 0.76

0.49

6. My academic advisor is approachable.

6.37

5.87 / 1.44

0.50

6.50

6.33 / 0.82

0.17

12. My academic advisor helps me set goals to work toward.

6.16

5.54 / 1.52

0.62

6.50

6.00 / 1.00

0.50

25. My academic advisor is concerned about my success as an
individual.

6.25

5.63 / 1.47

0.62

6.33

5.40 / 1.14

0.93

32. My academic advisor is knowledgeable about my program
requirements.

6.45

5.91 / 1.38

0.54

6.33

5.20 / 1.30

1.13

40. My academic advisor is knowledgeable about the transfer
requirements of other schools.

6.11

5.50 / 1.46

0.61

5.67

5.00 / 1.22

0.67

48. Counseling staff care about students as individuals.

6.16

5.74 / 1.35

0.42

5.33

5.67 / 1.03

-0.34

52. This school does whatever it can to help me reach my
educational goals.

6.32

5.61 / 1.40

0.71

5.50

5.00 / 1.10

0.50

Scale/Item

ACADEMIC ADVISING/COUNSELING

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

9

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Academic Services
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.14

5.75 / 1.01

0.39

6.05

5.34 / 1.03

0.71

14. Library resources and services are adequate.

6.17

5.90 / 1.22

0.27

6.17

5.20 / 1.30

0.97

21. There are a sufficient number of study areas on campus.

6.10

5.81 / 1.33

0.29

6.83

6.67 / 0.52

0.16

26. Library staff are helpful and approachable.

6.04

5.82 / 1.30

0.22

6.17

4.20 / 2.05

1.97

34. Computer labs are adequate and accessible.

6.21

5.81 / 1.37

0.40

6.17

5.60 / 0.89

0.57

42. The equipment in the lab facilities is kept up to date.

6.28

5.59 / 1.42

0.69

6.00

6.00 / 0.71

0.00

50. Tutoring services are readily available.

5.97

5.57 / 1.46

0.40

4.83

4.33 / 1.37

0.50

6.19

5.71 / 1.25

0.48

6.17

5.33 / 1.51

0.84

Scale/Item

ACADEMIC SERVICES

55. Academic support services adequately meet the needs of
students.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

10

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Admissions and Financial Aid
Western Technical College - SSI

Scale/Item

ADMISSIONS AND FINANCIAL AID
7. Adequate financial aid is available for most students.
13. Financial aid awards are announced to students in time to be
helpful in college planning.
20. Financial aid counselors are helpful.
33. Admissions counselors accurately portray the campus in their
recruiting practices.
41. Admissions staff are knowledgeable.
49. Admissions counselors respond to prospective students' unique
needs and requests.

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.21

5.56 / 1.18

0.65

6.00

4.34 / 1.42

1.66

6.34

5.53 / 1.59

0.81

6.33

4.33 / 2.16

2.00

6.30

5.28 / 1.58

1.02

6.33

3.40 / 1.67

2.93

6.21

5.53 / 1.50

0.68

6.17

5.00 / 1.67

1.17

6.05

5.55 / 1.39

0.50

5.67

3.40 / 1.52

2.27

6.23

5.80 / 1.26

0.43

6.17

5.40 / 1.52

0.77

6.07

5.66 / 1.35

0.41

5.33

4.40 / 0.55

0.93

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

11

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Campus Climate
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.16

5.70 / 1.04

0.46

5.97

5.51 / 0.77

0.46

1. Most students feel a sense of belonging here.

5.87

5.57 / 1.27

0.30

5.83

5.83 / 0.98

0.00

2. Faculty care about me as an individual.

6.20

5.76 / 1.35

0.44

6.50

6.33 / 0.82

0.17

16. The college shows concern for students as individuals.

6.28

5.58 / 1.35

0.70

5.83

5.17 / 1.17

0.66

22. People on this campus respect and are supportive of each other.

6.23

5.75 / 1.26

0.48

6.33

6.00 / 0.89

0.33

27. The campus staff are caring and helpful.

6.22

5.93 / 1.12

0.29

6.33

5.67 / 0.82

0.66

28. It is an enjoyable experience to be a student on this campus.

6.29

5.78 / 1.35

0.51

6.00

5.67 / 1.37

0.33

31. The campus is safe and secure for all students.

6.41

5.94 / 1.18

0.47

6.50

5.67 / 1.37

0.83

36. Students are made to feel welcome on this campus.

6.30

5.96 / 1.21

0.34

6.00

5.67 / 1.21

0.33

44. I generally know what's happening on campus.

5.67

5.24 / 1.56

0.43

5.33

5.17 / 1.33

0.16

45. This institution has a good reputation within the community.

6.20

5.99 / 1.23

0.21

6.17

6.00 / 1.26

0.17

6.32

5.61 / 1.40

0.71

5.50

5.00 / 1.10

0.50

6.18

5.75 / 1.30

0.43

5.83

5.17 / 1.17

0.66

59. New student orientation services help students adjust to
college.

5.99

5.56 / 1.43

0.43

5.50

5.17 / 1.17

0.33

63. I seldom get the "run-around" when seeking information on
this campus.

6.13

5.59 / 1.50

0.54

6.17

5.83 / 1.17

0.34

67. Channels for expressing student complaints are readily
available.

6.07

5.34 / 1.50

0.73

5.60

3.75 / 1.89

1.85

Scale/Item

CAMPUS CLIMATE

52. This school does whatever it can to help me reach my
educational goals.
57. Administrators are approachable to students.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

12

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Campus Support Services
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

5.84

5.51 / 1.17

0.33

5.94

5.19 / 1.13

0.75

10. Child care facilities are available on campus.

4.78

4.94 / 1.68

-0.16

6.00

4.00 / 0.00

2.00

17. Personnel in the Veterans' Services program are helpful.

5.71

5.32 / 1.44

0.39

6.20

4.75 / 1.50

1.45

19. This campus provides effective support services for displaced
homemakers.

5.74

5.25 / 1.50

0.49

6.60

5.00 / 1.41

1.60

30. The career services office provides students with the help they
need to get a job.

6.14

5.59 / 1.31

0.55

6.00

4.33 / 0.58

1.67

38. The student center is a comfortable place for students to spend
their leisure time.

5.91

5.71 / 1.31

0.20

5.83

5.67 / 1.37

0.16

47. There are adequate services to help me decide upon a career.

6.21

5.75 / 1.34

0.46

5.67

6.17 / 0.98

-0.50

5.99

5.56 / 1.43

0.43

5.50

5.17 / 1.17

0.33

Scale/Item

CAMPUS SUPPORT SERVICES

59. New student orientation services help students adjust to
college.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

13

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Concern for the Individual
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.26

5.69 / 1.14

0.57

6.13

5.55 / 0.81

0.58

2. Faculty care about me as an individual.

6.20

5.76 / 1.35

0.44

6.50

6.33 / 0.82

0.17

16. The college shows concern for students as individuals.

6.28

5.58 / 1.35

0.70

5.83

5.17 / 1.17

0.66

25. My academic advisor is concerned about my success as an
individual.

6.25

5.63 / 1.47

0.62

6.33

5.40 / 1.14

0.93

29. Faculty are fair and unbiased in their treatment of individual
students.

6.37

5.76 / 1.34

0.61

6.67

5.17 / 1.17

1.50

6.16

5.74 / 1.35

0.42

5.33

5.67 / 1.03

-0.34

Scale/Item

CONCERN FOR THE INDIVIDUAL

48. Counseling staff care about students as individuals.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

14

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Instructional Effectiveness
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.34

5.77 / 1.04

0.57

6.04

5.56 / 0.91

0.48

6.20

5.76 / 1.35

0.44

6.50

6.33 / 0.82

0.17

18. The quality of instruction I receive in most of my classes is
excellent.

6.50

5.74 / 1.30

0.76

6.00

5.80 / 0.84

0.20

23. Faculty are understanding of students' unique life
circumstances.

6.37

5.64 / 1.41

0.73

6.33

6.50 / 0.84

-0.17

29. Faculty are fair and unbiased in their treatment of individual
students.

6.37

5.76 / 1.34

0.61

6.67

5.17 / 1.17

1.50

37. Faculty take into consideration student differences as they
teach a course.

6.22

5.56 / 1.36

0.66

5.67

5.50 / 1.05

0.17

46. Faculty provide timely feedback about student progress in a
course.

6.34

5.65 / 1.40

0.69

5.80

5.80 / 0.84

0.00

54. Faculty are interested in my academic problems.

6.16

5.63 / 1.37

0.53

5.50

5.33 / 1.37

0.17

58. Nearly all of the faculty are knowledgeable in their fields.

6.47

6.04 / 1.17

0.43

5.83

5.83 / 1.17

0.00

61. Faculty are usually available after class and during office
hours.

6.28

5.89 / 1.23

0.39

6.17

5.00 / 1.67

1.17

64. Nearly all classes deal with practical experiences and
applications.

6.33

5.84 / 1.25

0.49

6.33

6.17 / 0.98

0.16

65. Students are notified early in the term if they are doing poorly
in a class.

6.28

5.32 / 1.67

0.96

6.40

4.00 / 2.24

2.40

6.42

5.94 / 1.26

0.48

5.67

5.83 / 0.98

-0.16

Scale/Item

INSTRUCTIONAL EFFECTIVENESS
2. Faculty care about me as an individual.

66. Program requirements are clear and reasonable.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

15

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Instructional Effectiveness
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

69. There is a good variety of courses provided on this campus.

6.35

5.97 / 1.19

0.38

6.00

5.00 / 1.26

1.00

70. I am able to experience intellectual growth here.

6.43

6.05 / 1.19

0.38

5.67

5.33 / 1.37

0.34

Scale/Item

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

16

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Registration Effectiveness
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.25

5.73 / 0.95

0.52

5.96

4.81 / 1.36

1.15

5. The personnel involved in registration are helpful.

6.27

5.81 / 1.37

0.46

5.67

4.50 / 2.51

1.17

8. Classes are scheduled at times that are convenient for me.

6.42

5.52 / 1.43

0.90

6.00

5.00 / 2.00

1.00

15. I am able to register for classes I need with few conflicts.

6.45

5.79 / 1.30

0.66

6.67

5.17 / 1.72

1.50

35. Policies and procedures regarding registration and course
selection are clear and well-publicized.

6.25

5.67 / 1.34

0.58

5.67

4.33 / 2.07

1.34

43. Class change (drop/add) policies are reasonable.

6.14

5.68 / 1.37

0.46

5.83

4.67 / 2.25

1.16

51. There are convenient ways of paying my school bill.

6.25

5.74 / 1.36

0.51

5.83

5.17 / 1.17

0.66

6.04

5.62 / 1.30

0.42

6.00

4.67 / 1.63

1.33

60. Billing policies are reasonable.

6.15

5.63 / 1.34

0.52

6.00

4.80 / 1.30

1.20

62. Bookstore staff are helpful.

6.22

6.15 / 1.19

0.07

6.00

5.00 / 1.87

1.00

Scale/Item

REGISTRATION EFFECTIVENESS

56. The business office is open during hours which are convenient
for most students.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

17

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Responsiveness to Diverse Populations
Western Technical College - SSI

Scale/Item

Importance

Satisfaction / SD

2101: Agri-Business Science Tech
Performance Gap

Importance

Satisfaction / SD

5.72 / 1.22

5.26 / 1.43

81. Institution's commitment to part-time students?

5.82 / 1.21

5.60 / 1.34

82. Institution's commitment to evening students?

5.71 / 1.30

5.60 / 1.34

83. Institution's commitment to older, returning learners?

5.83 / 1.33

5.50 / 1.73

84. Institution's commitment to under-represented populations?

5.66 / 1.34

5.33 / 1.37

85. Institution's commitment to commuters?

5.52 / 1.48

4.67 / 2.34

86. Institution's commitment to students with disabilities?

5.79 / 1.34

Performance Gap

5.00 / 1.41

RESPONSIVENESS TO DIVERSE
POPULATIONS

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

18

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Safety and Security
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.07

5.27 / 1.25

0.80

6.11

5.00 / 1.20

1.11

4. Security staff are helpful.

5.58

5.19 / 1.65

0.39

5.40

4.40 / 2.19

1.00

11. Security staff respond quickly in emergencies.

6.02

5.21 / 1.61

0.81

6.40

5.00 / 1.41

1.40

24. Parking lots are well-lighted and secure.

6.08

5.53 / 1.44

0.55

6.00

5.17 / 2.14

0.83

31. The campus is safe and secure for all students.

6.41

5.94 / 1.18

0.47

6.50

5.67 / 1.37

0.83

39. The amount of student parking space on campus is adequate.

6.21

4.44 / 1.95

1.77

6.17

4.67 / 2.07

1.50

Scale/Item

SAFETY AND SECURITY

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

19

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Service Excellence
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.12

5.72 / 1.01

0.40

5.94

5.10 / 1.16

0.84

5. The personnel involved in registration are helpful.

6.27

5.81 / 1.37

0.46

5.67

4.50 / 2.51

1.17

22. People on this campus respect and are supportive of each other.

6.23

5.75 / 1.26

0.48

6.33

6.00 / 0.89

0.33

26. Library staff are helpful and approachable.

6.04

5.82 / 1.30

0.22

6.17

4.20 / 2.05

1.97

27. The campus staff are caring and helpful.

6.22

5.93 / 1.12

0.29

6.33

5.67 / 0.82

0.66

44. I generally know what's happening on campus.

5.67

5.24 / 1.56

0.43

5.33

5.17 / 1.33

0.16

57. Administrators are approachable to students.

6.18

5.75 / 1.30

0.43

5.83

5.17 / 1.17

0.66

62. Bookstore staff are helpful.

6.22

6.15 / 1.19

0.07

6.00

5.00 / 1.87

1.00

63. I seldom get the "run-around" when seeking information on
this campus.

6.13

5.59 / 1.50

0.54

6.17

5.83 / 1.17

0.34

67. Channels for expressing student complaints are readily
available.

6.07

5.34 / 1.50

0.73

5.60

3.75 / 1.89

1.85

Scale/Item

SERVICE EXCELLENCE

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

20

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Scales: In Order With Items That Make Up the Scale - Student Centeredness
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.19

5.76 / 1.06

0.43

5.97

5.53 / 0.83

0.44

1. Most students feel a sense of belonging here.

5.87

5.57 / 1.27

0.30

5.83

5.83 / 0.98

0.00

16. The college shows concern for students as individuals.

6.28

5.58 / 1.35

0.70

5.83

5.17 / 1.17

0.66

27. The campus staff are caring and helpful.

6.22

5.93 / 1.12

0.29

6.33

5.67 / 0.82

0.66

28. It is an enjoyable experience to be a student on this campus.

6.29

5.78 / 1.35

0.51

6.00

5.67 / 1.37

0.33

36. Students are made to feel welcome on this campus.

6.30

5.96 / 1.21

0.34

6.00

5.67 / 1.21

0.33

57. Administrators are approachable to students.

6.18

5.75 / 1.30

0.43

5.83

5.17 / 1.17

0.66

Scale/Item

STUDENT CENTEREDNESS

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

21

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Sequential Order
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

1. Most students feel a sense of belonging here.

5.87

5.57 / 1.27

0.30

5.83

5.83 / 0.98

0.00

2. Faculty care about me as an individual.

6.20

5.76 / 1.35

0.44

6.50

6.33 / 0.82

0.17

6.41

5.72 / 1.22

0.69

6.33

5.67 / 1.03

0.66

4. Security staff are helpful.

5.58

5.19 / 1.65

0.39

5.40

4.40 / 2.19

1.00

5. The personnel involved in registration are helpful.

6.27

5.81 / 1.37

0.46

5.67

4.50 / 2.51

1.17

6. My academic advisor is approachable.

6.37

5.87 / 1.44

0.50

6.50

6.33 / 0.82

0.17

7. Adequate financial aid is available for most students.

6.34

5.53 / 1.59

0.81

6.33

4.33 / 2.16

2.00

8. Classes are scheduled at times that are convenient for me.

6.42

5.52 / 1.43

0.90

6.00

5.00 / 2.00

1.00

6.13

5.47 / 1.51

0.66

6.20

4.75 / 0.96

1.45

10. Child care facilities are available on campus.

4.78

4.94 / 1.68

-0.16

6.00

4.00 / 0.00

2.00

11. Security staff respond quickly in emergencies.

6.02

5.21 / 1.61

0.81

6.40

5.00 / 1.41

1.40

12. My academic advisor helps me set goals to work toward.

6.16

5.54 / 1.52

0.62

6.50

6.00 / 1.00

0.50

13. Financial aid awards are announced to students in time to be
helpful in college planning.

6.30

5.28 / 1.58

1.02

6.33

3.40 / 1.67

2.93

14. Library resources and services are adequate.

6.17

5.90 / 1.22

0.27

6.17

5.20 / 1.30

0.97

15. I am able to register for classes I need with few conflicts.

6.45

5.79 / 1.30

0.66

6.67

5.17 / 1.72

1.50

16. The college shows concern for students as individuals.

6.28

5.58 / 1.35

0.70

5.83

5.17 / 1.17

0.66

Item

3. The quality of instruction in the vocational/technical programs is
excellent.

9. Internships or practical experiences are provided in my degree/
certificate program.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

22

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Sequential Order
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

17. Personnel in the Veterans' Services program are helpful.

5.71

5.32 / 1.44

0.39

6.20

4.75 / 1.50

1.45

18. The quality of instruction I receive in most of my classes is
excellent.

6.50

5.74 / 1.30

0.76

6.00

5.80 / 0.84

0.20

19. This campus provides effective support services for displaced
homemakers.

5.74

5.25 / 1.50

0.49

6.60

5.00 / 1.41

1.60

20. Financial aid counselors are helpful.

6.21

5.53 / 1.50

0.68

6.17

5.00 / 1.67

1.17

21. There are a sufficient number of study areas on campus.

6.10

5.81 / 1.33

0.29

6.83

6.67 / 0.52

0.16

22. People on this campus respect and are supportive of each other.

6.23

5.75 / 1.26

0.48

6.33

6.00 / 0.89

0.33

6.37

5.64 / 1.41

0.73

6.33

6.50 / 0.84

-0.17

6.08

5.53 / 1.44

0.55

6.00

5.17 / 2.14

0.83

6.25

5.63 / 1.47

0.62

6.33

5.40 / 1.14

0.93

26. Library staff are helpful and approachable.

6.04

5.82 / 1.30

0.22

6.17

4.20 / 2.05

1.97

27. The campus staff are caring and helpful.

6.22

5.93 / 1.12

0.29

6.33

5.67 / 0.82

0.66

28. It is an enjoyable experience to be a student on this campus.

6.29

5.78 / 1.35

0.51

6.00

5.67 / 1.37

0.33

29. Faculty are fair and unbiased in their treatment of individual
students.

6.37

5.76 / 1.34

0.61

6.67

5.17 / 1.17

1.50

30. The career services office provides students with the help they
need to get a job.

6.14

5.59 / 1.31

0.55

6.00

4.33 / 0.58

1.67

6.41

5.94 / 1.18

0.47

6.50

5.67 / 1.37

0.83

Item

23. Faculty are understanding of students' unique life
circumstances.
24. Parking lots are well-lighted and secure.
25. My academic advisor is concerned about my success as an
individual.

31. The campus is safe and secure for all students.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

23

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Sequential Order
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

32. My academic advisor is knowledgeable about my program
requirements.

6.45

5.91 / 1.38

0.54

6.33

5.20 / 1.30

1.13

33. Admissions counselors accurately portray the campus in their
recruiting practices.

6.05

5.55 / 1.39

0.50

5.67

3.40 / 1.52

2.27

6.21

5.81 / 1.37

0.40

6.17

5.60 / 0.89

0.57

6.25

5.67 / 1.34

0.58

5.67

4.33 / 2.07

1.34

6.30

5.96 / 1.21

0.34

6.00

5.67 / 1.21

0.33

37. Faculty take into consideration student differences as they
teach a course.

6.22

5.56 / 1.36

0.66

5.67

5.50 / 1.05

0.17

38. The student center is a comfortable place for students to spend
their leisure time.

5.91

5.71 / 1.31

0.20

5.83

5.67 / 1.37

0.16

39. The amount of student parking space on campus is adequate.

6.21

4.44 / 1.95

1.77

6.17

4.67 / 2.07

1.50

6.11

5.50 / 1.46

0.61

5.67

5.00 / 1.22

0.67

41. Admissions staff are knowledgeable.

6.23

5.80 / 1.26

0.43

6.17

5.40 / 1.52

0.77

42. The equipment in the lab facilities is kept up to date.

6.28

5.59 / 1.42

0.69

6.00

6.00 / 0.71

0.00

43. Class change (drop/add) policies are reasonable.

6.14

5.68 / 1.37

0.46

5.83

4.67 / 2.25

1.16

44. I generally know what's happening on campus.

5.67

5.24 / 1.56

0.43

5.33

5.17 / 1.33

0.16

45. This institution has a good reputation within the community.

6.20

5.99 / 1.23

0.21

6.17

6.00 / 1.26

0.17

6.34

5.65 / 1.40

0.69

5.80

5.80 / 0.84

0.00

Item

34. Computer labs are adequate and accessible.
35. Policies and procedures regarding registration and course
selection are clear and well-publicized.
36. Students are made to feel welcome on this campus.

40. My academic advisor is knowledgeable about the transfer
requirements of other schools.

46. Faculty provide timely feedback about student progress in a
course.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

24

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Sequential Order
Western Technical College - SSI

2101: Agri-Business Science Tech

Item

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

47. There are adequate services to help me decide upon a career.

6.21

5.75 / 1.34

0.46

5.67

6.17 / 0.98

-0.50

48. Counseling staff care about students as individuals.

6.16

5.74 / 1.35

0.42

5.33

5.67 / 1.03

-0.34

6.07

5.66 / 1.35

0.41

5.33

4.40 / 0.55

0.93

50. Tutoring services are readily available.

5.97

5.57 / 1.46

0.40

4.83

4.33 / 1.37

0.50

51. There are convenient ways of paying my school bill.

6.25

5.74 / 1.36

0.51

5.83

5.17 / 1.17

0.66

52. This school does whatever it can to help me reach my
educational goals.

6.32

5.61 / 1.40

0.71

5.50

5.00 / 1.10

0.50

53. The assessment and course placement procedures are
reasonable.

6.17

5.74 / 1.29

0.43

5.50

5.33 / 1.03

0.17

6.16

5.63 / 1.37

0.53

5.50

5.33 / 1.37

0.17

55. Academic support services adequately meet the needs of
students.

6.19

5.71 / 1.25

0.48

6.17

5.33 / 1.51

0.84

56. The business office is open during hours which are convenient
for most students.

6.04

5.62 / 1.30

0.42

6.00

4.67 / 1.63

1.33

57. Administrators are approachable to students.

6.18

5.75 / 1.30

0.43

5.83

5.17 / 1.17

0.66

58. Nearly all of the faculty are knowledgeable in their fields.

6.47

6.04 / 1.17

0.43

5.83

5.83 / 1.17

0.00

5.99

5.56 / 1.43

0.43

5.50

5.17 / 1.17

0.33

6.15

5.63 / 1.34

0.52

6.00

4.80 / 1.30

1.20

6.28

5.89 / 1.23

0.39

6.17

5.00 / 1.67

1.17

49. Admissions counselors respond to prospective students' unique
needs and requests.

54. Faculty are interested in my academic problems.

59. New student orientation services help students adjust to
college.
60. Billing policies are reasonable.
61. Faculty are usually available after class and during office
hours.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

25

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Sequential Order
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

6.22

6.15 / 1.19

0.07

6.00

5.00 / 1.87

1.00

63. I seldom get the "run-around" when seeking information on
this campus.

6.13

5.59 / 1.50

0.54

6.17

5.83 / 1.17

0.34

64. Nearly all classes deal with practical experiences and
applications.

6.33

5.84 / 1.25

0.49

6.33

6.17 / 0.98

0.16

65. Students are notified early in the term if they are doing poorly
in a class.

6.28

5.32 / 1.67

0.96

6.40

4.00 / 2.24

2.40

6.42

5.94 / 1.26

0.48

5.67

5.83 / 0.98

-0.16

6.07

5.34 / 1.50

0.73

5.60

3.75 / 1.89

1.85

68. On the whole, the campus is well-maintained.

6.29

6.15 / 1.13

0.14

5.83

5.67 / 0.82

0.16

69. There is a good variety of courses provided on this campus.

6.35

5.97 / 1.19

0.38

6.00

5.00 / 1.26

1.00

70. I am able to experience intellectual growth here.

6.43

6.05 / 1.19

0.38

5.67

5.33 / 1.37

0.34

6.02

5.76 / 1.51

0.26

5.00

4.00 / 0.00

1.00

72. Campus item: The Wellness Center meets my fitness needs.

5.81

5.26 / 1.67

0.55

5.80

5.00 / 1.41

0.80

73. Campus item: The college provides effective support services
to assist with transfer to a 4-year university

6.17

5.67 / 1.43

0.50

5.67

4.67 / 1.37

1.00

74. Campus item: Registration reminders help me to register in a
timely manner.

6.35

5.94 / 1.27

0.41

6.17

6.17 / 0.98

0.00

75. Campus item: I have the opportunity to be involved in the
community through a college activity or course.

5.84

5.71 / 1.39

0.13

5.83

5.17 / 1.17

0.66

Item

62. Bookstore staff are helpful.

66. Program requirements are clear and reasonable.
67. Channels for expressing student complaints are readily
available.

71. Campus item: I take classes in the summer term in order to
graduate sooner.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

26

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Sequential Order
Western Technical College - SSI

2101: Agri-Business Science Tech

Importance

Satisfaction / SD

Performance Gap

Importance

Satisfaction / SD

Performance Gap

76. Campus item: The college helps me identify resources to
finance my education

6.18

5.50 / 1.48

0.68

5.67

5.50 / 0.84

0.17

77. Campus item: There is sufficient financial assistance for child
care available to me.

5.63

5.17 / 1.68

0.46

5.25

5.75 / 1.26

-0.50

78. Campus item: Help is readily available to students whose
grades fall below average

6.25

5.45 / 1.56

0.80

6.00

5.60 / 1.34

0.40

79. Campus item: Effective support services are available for
minority students.

5.84

5.61 / 1.42

0.23

5.60

5.00 / 1.41

0.60

80. Campus item: The communication I receive from the College
makes me feel like I made a good choice in attending Western.

6.31

5.87 / 1.40

0.44

5.67

5.50 / 1.38

0.17

Item

81. Institution's commitment to part-time students?

5.82 / 1.21

5.60 / 1.34

82. Institution's commitment to evening students?

5.71 / 1.30

5.60 / 1.34

83. Institution's commitment to older, returning learners?

5.83 / 1.33

5.50 / 1.73

84. Institution's commitment to under-represented populations?

5.66 / 1.34

5.33 / 1.37

85. Institution's commitment to commuters?

5.52 / 1.48

4.67 / 2.34

86. Institution's commitment to students with disabilities?

5.79 / 1.34

5.00 / 1.41

87. Cost as factor in decision to enroll.

6.23

6.17

88. Financial aid as factor in decision to enroll.

6.00

6.00

89. Academic reputation as factor in decision to enroll.

5.93

5.50

90. Size of institution as factor in decision to enroll.

5.23

5.83

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

27

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Items: In Sequential Order
Western Technical College - SSI

Item

91. Opportunity to play sports as factor in decision to enroll.

Importance

Satisfaction / SD

2101: Agri-Business Science Tech
Performance Gap

Importance

3.49

5.80

93. Geographic setting as factor in decision to enroll.

5.76

6.00

94. Campus appearance as factor in decision to enroll.

5.24

5.20

5.56

Performance Gap

5.00

5.16

Satisfaction / SD

5.20

92. Recommendations from family/friends as factor in decision to
enroll.

95. Personalized attention prior to enrollment as factor in decision
to enroll.

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

28

Western Technical College - SSI Comparison
Group Codes (8) - 11/2015

Student Satisfaction Inventory

Institutional Summary
Summary Items
Summary Item

Western Technical College - SSI

2101: Agri-Business Science Tech

So far, how has your college experience met your expectations?

Average: 4.93
1%
1%
6%
29%
30%
15%
15%

Average: 5.17
0%
0%
0%
50%
16%
0%
33%

Average: 5.68
1%
2%
3%
9%
13%
46%
23%

Average: 5.50
0%
0%
0%
0%
66%
16%
16%

Average: 5.96
1%
3%
1%
5%
10%
35%
42%

Average: 6.33
0%
0%
0%
0%
16%
33%
50%

1=Much worse than expected
2=Quite a bit worse than I expected
3=Worse than I expected
4=About what I expected
5=Better than I expected
6=Quite a bit better than I expected
7=Much better than expected
Rate your overall satisfaction with your experience here thus far.
1=Not satisfied at all
2=Not very satisfied
3=Somewhat dissatisfied
4=Neutral
5=Somewhat satisfied
6=Satisfied
7=Very satisfied
All in all, if you had to do it over, would you enroll here again?
1=Definitely not
2=Probably not
3=Maybe not
4=I don't know
5=Maybe yes
6=Probably yes
7=Definitely yes

Copyright 2016, Noel-Levitz, LLC. All Rights Reserved

29