2012 AC, Heat, and Refrig Tech-SLO

2012 AC, Heat, and Refrig Tech-SLO







Western Student Learning Results (Program Outcomes) for 2012
# of Grads: 18

Source: Student

# of Responses: 13

Program: Air Cond, Heat, & Refrig Tech
Outcome
What did you like about this program?

Yes
13 100.00%

No
0

Unk
0

NA Result
0
Yes

Yes

Yes

Yes

Yes
Yes
Yes
Yes
Yes
Yes

Yes

What would you change about this program?

12

92.31%

1

7.69%

0

It would be helpful to have more hands on lab time for the courses
we learned in the first year of the program (eg. refrigeration &
heating). That would facilitate keeping the knowledge fresh in our
minds, and it would also provide us with more experience going
forward. Since we have not used our furnace trouble shooting skills
since 2010 I feel less confident applying for a tech position. The
System Design course should be more structured with assignments
due along the way. The rubric was handed out merely a few days
before the only assignment for the class was due. Many of us
scrambled (are scrambling) last minute to attempt to achieve the
rubric standards. The rubric is necessary at the beginning of an
assignment not at the end. I feel I would have gotten much more out
of the class with more structure and a rubric.
The lab time and the field hands on also will be great time most of
the time should have a job shadow or intership for students going for
the 2 yr program.
I'm not a very mechanical person so this has been great to develop
that part of my brain...so that I can be the best in the world at what I
do.
the program/courses is up to date with current standard and up to
date with current industry
I feel that I have learned alot over the past semester. If I had any
questions the instructor was prompt to answere my questions.
Very hands on. The ablility to see a large variety of equipment is very
helpful. The second year could encompass more hands on in labs.
Learning about the HVAC feild, flanagan
instructors were very helpful. easy to learn with them
It was awesome and so where students and teachers.
I liked the hands on parts of the program, mainly because I learn by
doing not being told. otherwise I think the second years should have
more hands on matieral
I liked the hands on experience especially in the refridgeration
department. I also enjoyed the professional teachings of John
Flanagan.I enjoyed the patience that each instructor had with us and
how they went out of their way to occomadate us.

0
Yes

Monday, November 18, 2013

Feedback

Western Wisconsin Technical College

nothing

Page 1 of 6

Outcome

Yes

No

Unk

NA Result
Yes

Yes

Yes

Yes
Yes
Yes
Yes
Yes
Yes

Use effective communication skills.

13 100.00%

0

0

Again, the System Design & Temp Controls classes should have a
rubric for the projects at the very beginning of the project not at the
end. The System Design class in particular would be more beneficial
if the project had milestones along the way and not merely a final
hand in date. Most project management in organizations have such
milestones which are necessary for the best final outcome of a
project. This provides the project manager (instructor in this case) to
have a firm grasp on what we are competent in and what areas we
need further education in. I don't feel I got out of those two classes
with what I had hoped to learn.
more hands on in lab, homework is kept to a minimum, and better
instruction on project and what is expected
I didn't like how some instructors don't grade till the end of the
semesters which creates a worry in your mind as to how you are
doing.
More into industrial refrigeration
More hands on in the second year. Boiler lessons in first year?
nothing
I thought the program was very good and educational. I do think that
it would be nice to do even more hands on learning.
We should have more time hands with the teacher. More auto cad in
the labs and the libary
A rigorous indoctrination program to get rid of the dead-weight in this
program. There are a lot of guys that simply won't make it. We
should have been rid of them in the first semester.

0
Yes
Yes

Yes

Yes

Yes
Yes
Yes
Yes
Yes

Yes

Monday, November 18, 2013

Feedback

Western Wisconsin Technical College

I beleive after taking these courses; I have learn to be a better
communcator with my peer. In person and on paper.
The instructor has an open door policy, he was always around if you
needed anything. Also he gave his home phone numeber to me, if I
had any questions on the current assignment.
There will great on the communications with student that they try to
teach on our level. But sometimes that we have different students
learn at a different pace then others.
I interperate this as if communication from top (instructors) down
(students) was effective. The feedback in first year heating systems
(Rick Tuma) was absent. Assignments were not handed back and
the only feedback we received was our final grade after class was
concluded. Rick really knows his stuff and establishes an excellent
rapport with his students, however he didn't provide the necessary
feedback and was untimely in handing back assignments.
im better than i used to be
It was ok
Yes I do.
Very much so. Communications between departments and with
students is very professionally handled.
I am a great communicator...I think it would be helpful if in the future
instructors require each individual to present; rather than it always
being the same person in each group up presenting.
yes, I have always been pretty good at communicating, but the
classes that base around that are very usefull in improving it.

Page 2 of 6

Outcome
Apply mathematical concepts.

Yes
13 100.00%

No
0

Unk
0

NA Result
0
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Yes
Yes

Transfer social and natural science theories
into practical applications.

13 100.00%

0

0

Yes
Yes
Yes
Yes
Yes
Yes

13 100.00%

0

0

They try to break down the theories of the formula of the chemial that
we will be working on
yes
Again, the instruction at WTC has been extreamlly well executed. I
will be able to retain information later on.
Yes very good
Good instruction overall.
yes

0
Yes
Yes
Yes

Monday, November 18, 2013

The math skills improve since apply for this course.
Feel confident
Yes, as far as the math that pertains to the program itself I learned a
lot and usefull math. Tech Math was a pain but still good to have,
maybe just not required for the program.
feel way better about my math skills
No
These courses has giving me the require mathematical concepts
needed for my future
Tech Math should have been used earlier on to decrease the class
size.
I think that of all the equations we have discussed, we have had
extensive preperation so we can retain them in the future.
The Tech Math was an excellent concept. The instructor (Jason
Rouvel) was the best math teacher I have ever had. The program
had flaws in that it was too fast paced with too little contact time.
Classes whould have been longer to allow for homework review. Too
much material was crammed into too little time. Check the washout
rate and that substantiates my comments. I had over 50 hours in the
math lab above and beyond class time in addition to the two to four
hours a day it would take me to get the homework finished. That
class should have been spread over a year with more emphasis on
learing and retention than merely having a cirriculum to show the
public. After spending well over 150 hours on Tech Math and getting
a D lowering my GPA the course requirement was dropped a week
before its conclusion last December. I feel financially ripped off by
that and it hurt my GPA. As I stated I think it should be required, but
at a slower pace with more contact hours. Many of us are non
traditional students with families. The extra 50+ hours in the math
lab had a very stressful impact on my family and student life. That
could have been avoided by a longer math course over two
sememsters.

0
Yes

Demonstrate ability to think critically.

Feedback

Western Wisconsin Technical College

Yes did everyday
They make sure that you be able to work by your self without no help
at all.
found a new way of thinking

Page 3 of 6

Outcome

Yes

No

Unk

NA Result
Yes
Yes
Yes

Yes

Demonstrate ability to value self and work
ethically with others in a diverse population.

13 100.00%

0

0

Yes
Yes
Yes
Yes

13 100.00%

0

0

Yes

Yes

Yes
Yes
Yes
Yes

Yes

13 100.00%

0

0

They treat every person the same and make sure you boast morale
through class
Very much so. I think that the instructors have prepared us for what
we will be experiencing later on.

Mr. Flanagan was excellent at getting us all to use Microsoft Office
Suite. Mr. Running also regularly introduced us to different programs
to help move us along.
Yes, the technology that deals with HVAC/R was very good to learn
and I learned how to use all of fairly decent, when I had no prior
experience.
They try to teach us the newest equipment out there but they should
have some more chance to see different places where we can get
more hands on
Definatly. Excellent instruction to use all equipment correctly and
efficiently.
my computer skill has improved
Yes everyday
I went from being completley useless on computers to the ability to
use many computer programs.
Absolutely

0
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Monday, November 18, 2013

Yes, I have always done both of these.
Yes I can do that
No. The population isn't diverse there is one non-white guy...and I
knew how to do this before I showed up the first day of school.
yes

0
Yes

Make decisions that incorporate the
importance of sustainability

Absolutely
base on project, i have learn to make critical decesion and
demonstrated logical thinking
Yes, working on the funraces and AC durning the first took a lot of
critical thinking when troubleshooting, and defiently built on that. Also
the second year was a good amount when it came to the computer
programs I learned how to even better by figuring out my own
problems first.
Somewhat.

0
Yes
Yes
Yes

Use technology effectively.

Feedback

Western Wisconsin Technical College

Not everyday
yes there should that we can understand it
yes
Yes.
The Energy class was excellent for teaching us different methods of
sustainability.
yeah going green!
yes

Page 4 of 6

Outcome
Install HVACR systems.

Yes
13 100.00%

No
0

Unk
0

NA Result
0
Yes
Yes

Yes
Yes
Yes
Yes
Yes

Yes
Yes

Service HVACR systems.

13 100.00%

0

0

Yes
Yes
Yes
Yes

Yes

13 100.00%

0

0

with this program I feel confident in my skill and knowledge to
properly install a HVACR system
The installation class was very benifiical. After seeing it done at
WTC, then doing it on the job. It's very similar in the field when
compared to how we were taught. Excellent course. Although in the
lab, access to the top of our structure is limited. That space is crutial
and having to access it from ladders can be dangerous. Implement
easier access to that area.
Yes, but having hands on for refrigeration and heating during the
second year would be very beneficial to students in the future.
still nervous, but ready
Yes I did. The installation program was very good at teaching how to
install systems as well as the refridgeration and AC courses.
To a certain extent could go in depth more
Yep! Mr. Tuma had a good setup for the installation of a furnace and
duct work, it certainly helped me put everything into perspective in
this industry.
The install class should go deeper I think it would be helpful to
understand more about the initial setups of all units.
For the 2 yr program we didnt get more on that it was not enough lab
time t ounderstand the basic that we learn from the first yr we should
almost have a refresh course

0
Yes
Yes

Repair HVACR equipment

Feedback

Yes to an extent should go in depth more
Very wide range of equipment that we work on. The service side to
this programs is very important and is excecuted very effectivly.
yed
we should have a class to refresh our minds on it
Good instruction from all department instructors.
yes, I had already done some before but it helped advance my
knowledge in that.
We pushed troubleshooting everyday I learned to troubleshoot with
no prior HVAC backround.

0
Yes
Yes
Yes
Yes
Yes
Yes

To an extent should have more repairs
Could be more on replacement of parts, and actual "in field"
procedures.
Yes, I liked how much time was devoted to working on equipment
Good instruction, but second year students need first year lab
program follow up to keep up our skills.
yes
It was great to see some of it we should have more lab time on it
more sim labs to learn more

Troubleshoot HVACR systems.

13 100.00%

0

0

0
Yes

Monday, November 18, 2013

Western Wisconsin Technical College

yes

Page 5 of 6

Outcome

Yes

No

Unk

NA Result
Yes

Yes
Yes
Yes
Yes
Yes

Analyze HVACR systems.

13 100.00%

0

0

Yes

13 100.00%

0

0

Yes
Yes
Yes
Yes
Yes
Yes

13 100.00%

0

0

Yes
Yes
Yes
Yes

Yes
Yes

Monday, November 18, 2013

207

99.52%

1

0.48%

0

Was very helpfull
Yes, from the begining of the year, this has been a key component to
our success.
We should have more information on analyze a system

Could implement more into the first year. The design aspect of the
second year encompasses these procedures very efficiently.
To an extent but helpful
yes
We learn alot of that and hoping we learn more on netzero housing
and see how they put everything togther
I think that there should be a little more emphasis on this.
The System Design course was not structured enough.
yes

0
Yes

Aggregate Assessment of Achievement

yes

0
Yes

Design HVACR systems.

They it was great to see how to troubleshoot we should have more
hands on and more videos to see what happen when something went
wrong
Again, very well executed.
Did a excellent job at this
Yes, It was good when we the students had to figure out what was
wrong with each funrace and/or AC
This was the most fun, it was like a treasure hunt...
Again, yes, but that was a year and a half ago and I no longer feel
confident since we have not used our first year skills from lab since
the classes concluded.

0
Yes
Yes
Yes
Yes

Evaluate building systems and plans.

Feedback

yes, even though the system design project for child center should
have been more organized I think. But otherwise did a good job
We should have more cad computers in the libary and more on
campus to work on the systems
Yes, one of my favorite parts of this course. I think a little more
direction could be included, but I was satisfied.
Yes but was complicated
System Design was not structured enough. Rubric was handed out
at the end of the course. Incorporating a project management style
with milestones is necessary rather than one completion date with
the rubric handed out at the end. That's not real world.
We worked along time on Design and I really enjoyed the challenge.
yes

0

Western Wisconsin Technical College

Page 6 of 6