2011 Automotice Technician SLO-student
Western Student Learning Results (Program Outcomes) for 2011 # of Grads: 21 Source: Student # of Responses: 20 Program: Automotive Technician Outcome What did you like about this program? Yes 20 100.00% No 0 Unk 0 NA Result 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Monday, September 19, 2011 Feedback Western Wisconsin Technical College The hands on experience you gain in all the different areas. Hands on real world lab work. It was very hands on. The instructors were very skilled and very friendly. I would like more about hybrids and keep the engine rebuilding class. Hybrids are in the near future and they need the hybrid classes to teach more of the students about the future. I liked how hands on the program was. All the teachers are very knowledgable. The class sizes are just right for the teachers to be able to get one on one training. the therory of engines and full rebuilding of engines and transmissions and differentials. also we need more time for drivetrain classes more work time. also a hybrid class because of the newest vehicles we see in the industry coustomer work and up to date enviroment Everthing that was tought in the program was very good and to the point I thought I liked the hands on learning in the labs. The instructors make themselves available for any question any time which helps alot with understanding the different sections. I didn't like the computer classes as much but I see why they are needed. If I had been just coming out of high school I think that aspect would have been easier to comprehend. The only thing I can suggest for the program that I think would make it better is making it a three year program. It just never seemed like enough time to cram all of the information in. Certain sections are affected by it. The information has to be gone thru to quickly at times in order to fit everything in. This program is alot better than alot of other schools in the country though. And we do have more hands on learning which in my eyes is better to actually see a real life problem on a real persons vehicle. The whole experience has been a good. The only things that I would like to see changed is, more time in advanced drive trains.The AOBO class should be one of the first classes that should be taken.There is very little hybrid work being taught when there are a lot of hybrid cars coming out.If there were a trimester set up then all of these could be taught without cutting essentioal programs such as engin rebuild. I liked that most of our time was spent in lab actually doing the tasks that will be required in the field i like doing what i love being able to actually work on vehicles, and real customer vehicles. being able to work on my own vehicles and real life customer vehicles. The instructorsand there knowledge and there willingness to help you understand what they are teaching. I really enjoyed transmissions and engine work. I liked the hands on learning in the shop. I enjoyed being able to work on our own vehicles as well as outside customers. Page 1 of 12 Outcome Yes No Unk NA Result Yes Yes Yes Yes Yes What would you change about this program? 20 100.00% 0 0 The instructors were the best, they make sure you personaly get the best experience and knowledge. I would not have made it through with out thier help! all of the hands on training Ability to work on our personal stuff What i enjoyed the most about this program was being able to have all the hands on work. We were able to be in the shop everyday and work on diagnosis and repair on many vehicles. The knowledge gained about automotive diagnostics 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Monday, September 19, 2011 Feedback Western Wisconsin Technical College Extend the length of the course to not be so cramed to complete the tasks to be done. I believe they manage the time very well and don't believe they really need to change much of anything. I'd also change the AOBO class to be in the first semiester so the kids have a better over view on saftey and laws. It also be nice to have a third year for hybrids and maybe some of the other major aspects like engine removal and stuff along those lines. I would have an optional third year or something to add more time. We didn't have enough time to cover everything they wanted and we need to add hybrid classes, cars and tools. More lab time to work on vehicles more time for advanced drivetrain and a class fully devoted to hybrid vehicles not just therory offer more hybrid training/and also more for engine rebuilding more time for hands on work Bring back carberauters, more aftermarket and high performance even if they add an optional 3rd year. I think it needs to be a longer program to be able to cover all the information thoroughly enough. More lab time The length of some of the classes some need to be spread out so the day doesnt drag on for hours. smaller starting groups like 10 maybe 12. And more time for some of the courses like transmissions and suspension more diesel,more hybrid stuff and alternitive fuels What I would change about this program is the length of the classes. It seemed that we had so much to cover in each class but would run out of time. i would make some classes longer more hours I would make certain classes longer.Make a day that you can reserve a lift to do what ever you want. I would not change any thing at all I belive that they all covered everything very well to me and explaned the stuff to us very well and profetional There needs to more hybrid classes.To get more indepth. Page 2 of 12 Outcome Yes No Unk NA Result Feedback Yes Yes Use effective communication skills. 20 100.00% 0 0 AOBO should be one of the first classes we take. Also I would extend several classes, specifically automatic transmissions and driveability. There is simply too much to learn in too short a time to really be comfortable with the material. Also, although I hate hybrids and never want to work on them, I believe that it would be very valuable to students to have a separate course on them or at least some more focus on hybrids in an existing class. Yes I believe that i have learned how to speak to and interact with customers better because of the classes and programs that we have taken. Yes there was. very useful The instructors were effective in their communication between oral lecture and ample paper handouts. yes i like the lectures very detailed learning hom to communicate with customers I think the classes are worth taking if your just coming into the job market. But if your an older student who has been working you already know how to fill out applications and write resumes. If there would have been a way to test to see what we already know I think would have been better I really don't understand what the question is refering to. Yes I can better interact with customers and other employees to get the job done in a timely matter. I feel that after the program I am able to speak with customers without being nervous. Using communication skills to talk with customers to properly diagnose and fix their vehicle Learning how to speak to the customer on a level they would understand they communication from the teachers was very good. I feel the teachers have excellent communication with us! Yes I belive they did to the best of there ability yes yes all the instructors are very good with communication they all make them selves avalible for you at any time they can to help you 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Apply mathematical concepts. 20 100.00% 0 0 0 Yes Yes Yes Yes Yes Yes Yes Yes Monday, September 19, 2011 Western Wisconsin Technical College The math program is very good.Mr. Rouvel did an outstanding job at taking math and showing us how to use it in our line of work. yes there is math involved Very good class to have in the cirriculum Learned the math aspect of the automotive world. I believe the math classes required were adequate for the calculations that are occasionally required to be made to do a repair. almost every day in lab math was used It helped greatly with transmission classes with the ratios Yes it helped with me math skills for figuring engine displacment and planetary gear sets. Page 3 of 12 Outcome Yes No Unk NA Result Yes Yes Yes Yes Yes Yes Yes Yes Transfer social and natural science theories into practical applications. 20 100.00% 0 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 20 100.00% 0 0 It is important to be able to work around different types of situations people and deal with customers.After going through this program i feel I have grown in this area. the theories are good in teaching for our goals I think this is very benificial to see how things are regulated and dealt with not sure what you mean by this one what is natrual science auto related Yes i now can fully understand the concept and theories of each individual function. yes we applied many theories to real applications yes? useful information Theory is presented well in lecture and reinforced during lab time with practical applications. Learned ohms law and the theory of induction I can better imagine how something is suppose to work by the laws and principals set into place. Sure did. I think the teachers do a good job at teaching some of this in class. use of wiring diagrams? yes 0 Yes Yes Yes Yes Yes Yes Monday, September 19, 2011 i think that the math class is usefull to what you learn in the aspect of building engines and driveline angles used math to figure gear ratios I believe the course was very great for the program. It touches all the major bases of what technicians need to know as far as math problems. We applied many of the mathematical things that we learned to the things we did a must have Yes we learned and applied it. Yes but I think we could have used them a little more to better us for when and how to use them in the feild I am 44 years old I could have used a little bit more one on one with teacher been years since I did mathmatics 0 Yes Demonstrate ability to think critically. Feedback Western Wisconsin Technical College yes on some no on others very well Work smarter not harder and to understand how things work was great Instructors make you think through things, instead of just giving you the answer everytime. The ase questions in the book allow us to choose between 2 aspects on a question. Through diagnosis of wiring problems and using diagrams to locate the problem Page 4 of 12 Outcome Yes No Unk NA Result Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Demonstrate ability to value self and work ethically with others in a diverse population. 20 100.00% 0 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Monday, September 19, 2011 20 100.00% 0 0 Every diagnosis requires critical thinking, I believe this program has developed this skill well. If you're talking about the teachers they do a great job. Im not sure what ur asking about I think I have. I have learned that sometimes you have to think outside the box to get thing fix sometime. I am more open to what the problem may be and that makes me want to understand and figure out why it is not working properly or why it operates in a certain way. yes alot of critical rthinking and making quite decisions through use of wiring diagrams and manuals very important Yes instructors made it a thinking game rather then just throwing parts at a problems or guessing. 0 Yes Use technology effectively. Feedback Yes there are a wide variety of people here and how they act maybe whay you see in the workplace or even out in the general public. Yes, i was able to work very well with others, with no real problems. I have ganed a little more self confidence in dealing with customes, coworkers. And my family is very proud of me.My ethics have always been strong,but the program has helped me help those that I work around to have better ethics without making them feel I am down grading them. I would like to think so. very important We each did different work on different cars. we all didnt to the exact same things on the exact same cars. ethics was a big part of our learning during our 2 years. I'm very good at working with others. On how to use your better judgement on what you do on a vehical and not to beat your self up if things are not working properly to step back and rethink what eles would work better. Every body is here to gether and no one is better then the other we are a team Yes with the instructors we learned the concepts of being ethical to your customers, this way you can build a stronger realtion with them. My class is made up entirely of white males, but we are all from different backgrounds and everyone gets along extremely well. working with various partners and taking pride in my work i learn to work well with myself and also work with others Worked with evryone in our class of different projects everyday yes throughout the program you learn to work with everyone in your class and the instructors let you deal with the customers and will act like customers to see how well you do with people and how to talk to them without making them upset yes 0 Western Wisconsin Technical College Page 5 of 12 Outcome Yes No Unk NA Result Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Make decisions that incorporate the importance of sustainability 20 100.00% 0 0 yes we get into all the newest technology out there we get are hands on it and get some time useing or at least the newest that the school has and can afford at the time All of the scan tools and computers, electronics,and new tecnology was lost on me when I first started this couse now I am comfortable with all of them. We use technology everyday to help work on vehicles and diagnosoising problems all technology helped as i progressed in my understanding about automotive Yes we did use the technology effectivly I didnt even know how to work a computer before here ALLDATA can be frustrating at times, but for the most part I have learned to use electronic service information effectively. Yes, we learned many techniques for diagnosis on vehicles by using everything from home made test lights, to scan tools, and even lab scopes. Used electronics to solve problems with vehicles I got very effect with alldata on the computer and with scan tools. would maybe go into more use of scan tools and sun scopes. With the use of scan tools and computers I can now diagnose problems quickly and effeciantly to get the customer a quote and back on the road. the tools were upto date but still have to work on getting more hybrid equipment Yes they have great scan tools and loved all-data. using a variety of scan tools to communicate with vehicles and fix whats wrong. very important to know for this line of work yes we had to use computers to look up schematics and make resumes. I have in school and at work. yes there is alot of technology involved so we have to know it 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Monday, September 19, 2011 Feedback Western Wisconsin Technical College learned to think quickly while making accurate decisuons AOBO does a good job covering business models and environmental impacts and regulations ? I believe if there were more hybrid training and more time in drive trains the sustainability would be a little easier. Learn how to fix it right the first time so it will last and you won't have comebacks Not sure. important Yes the program has helped me. Yes the instructors made it more clear to incorperate sustainibility. good decision making was my strong point always had decision making skills yes Page 6 of 12 Outcome Yes No Unk NA Result Feedback Yes Yes Yes Yes Use appropriate tools and equipment common to the trade 20 100.00% 0 0 yes it helped me. By choosing higher grade parts and getting the job done right the first time by following service info yes, we learned how to use all tools in many different ways. Using snap on tools and having acess to the majority of speciality tools to get the job done right yes the correct tools must be used or the job dont get done very helpful with the tools and hands on training very important I learned that you dont always need the top dollar specialty tools for everything,and that you can use tools for more than one thing. Use of a variety of tools to correctly do the job We got to use a wise variety of tools all of which are used out in the trade. I now know how to use many of the tools needed to work in this feild and feel comfortable using them. yes we do yes we learned proper tool usage and leaned what we would need to get started in the industry. Proper safety and use of tools was there. Yes we did to make the job better and easyer Yes they supply us students with a great set of snap on tools. It was easy to lurn in this area because we have the lab time we do. You can NEVER have enough tools, but I think that in general the school has most everything that people in this field need to be familiar with, and the instructors did a good job training us on how to properly use them. up to date in a updated facility 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Demonstrate safe service and repair practices 20 100.00% 0 0 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Monday, September 19, 2011 Western Wisconsin Technical College made safty number one priority safty first! yes saftey is number one Instructors pointed things out that we should look out for and what could happen in certain situations. Always good to be safe and know whats safe Wearing saftey glasses and steel toe boots. We had to wear safety glasses and follow instructions and be safe. always a safety issue with all of the teachers here at the auto program great work. Yes they touch saftey on almost everything we touch which is great because this can be a very dangerous job at times. Yes, we learned all safe practices to prevent injury in the work enviroment. Was done daily. Yes I now know the importance of safety in the workplace not only for me but also the entire shop and customers even the environment. Page 7 of 12 Outcome Yes No Unk NA Result Yes Yes Yes Yes Yes Yes Yes Identify automotive system components 20 100.00% 0 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 20 100.00% 0 0 very important Before this program I could probably identify less than 10% of the components on a vehicle. Now that percentage is probably around 98%+ yes very well I am now able to identify the components when before I didnt know the difference between a MAP sensor and a TP sensor. Very well taught. The teachers and matterials are all great in this area. Yes, we have completly ran through all components in vehicles and this has made it clear to run through all system components. Yes on how to identify the proper system to find the root cause of the problem then fix it properly I know I can identify anything on a vehicle. more understanding now from when I started following lab sheets and completeing all needed tasks all components must be identifyed Yes i was able to learn and able to identify most system components yes, I now know a lot more components than i used to. I think the instructors do a great job at helping remember names of things Learned about all major categories of the automobile and how they operate Every class had certain parts we had to take off a car and repair. doing that gave use an understanding of that part. very through jod of providing system components always good to know the basics! 0 Yes Yes Yes Yes Monday, September 19, 2011 Safety has always been stressed in every class. most important of all From day one the importance is placed on safty and fallowed through til the end. Always saftey first while working in the shop We had a few courses on safety that tought me a lot about safe practices, and the teachers make sure that we are safe and have a safe work area. When we did overhauls on engines I learned a lot of new safe ways to us the tools to grinding heads to use the the part washer that i didnt know what the perpuse of it was safty first or someone will get hurt 0 Yes Yes Analyze system components for repair or replacement Feedback Western Wisconsin Technical College I am able to do so. Need more time in this area i think yes I have a good general knowledge of most components and their acceptable conditions, and service information can generally fill in the gaps Page 8 of 12 Outcome Yes No Unk NA Result Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Perform preventative maintenance 20 100.00% 0 0 Feedback diagnosising the problem and seeing if it was repairable or had to be replaced. Yes, we have learned to diagnose and reapir very clearly. more understanding of how to analyze and replace components Instuctors showed us how to test and inspect different things. testing components with scan tools and checking circuits with dvom Understnad why the part failed and what the root cause of the failure was we make sure the parts truly needed replacing or adjustment yes, i'm able to test and look over a vehicle to identify what needs to be fix or replaced. The teachers are great with the diagnosis aspect of what ever class we are in. They are always willing to help students along and I believe I've learned alot of great diagnosis skills while being here. On how to justify what needs fixing and what still is in spec but should be anoused to the customer Confident I have learned the skills. very important This couse can take someone who dont even know what a lug nut is and help them become a good tech. 0 Yes Yes Yes Yes Yes very important still improving Yes they teach a course of basic maintenance and it touches all the basics of a vehicles needed maintenace. showed us about things that we can do to prolong the life of vehicles. We did oil changes, tranny flushes, and everything else. Know what to look for to prevent equipment failure yes, we learned all preventative maintence tasks to keep vehicles in great condition. maintinace is half of what needs to me done need more time in this area had basic maintenance class to learn all the preventative maintenance items yes. yes, we learned all about preventive maintenance on vehicles, and im able to preform them properly Basic Maintenance class did a good job covering this. yes I have lurned how important preventive maintenance is and now I pass this knowledge on to everyone i know and deal with. What could be done to keep things from going bad and last longer with maintance I am able to perform such duties and find the correct info for the job. highly needed Yes more time Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Apply principles of systems operations Monday, September 19, 2011 20 100.00% 0 0 0 Western Wisconsin Technical College Page 9 of 12 Outcome Yes No Unk NA Result Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Perform a diagnostic strategy to determine a system malfunction 20 100.00% 0 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 20 100.00% 0 0 very important This is very great and we touch this subject our first year and it's a major part of our job. yes we learned startegy to diagnose understanding diagnostics better Was taught and stressed very much as it should. the are many diagnostic skill we learn to complete tasks yes should have more time I can now use the differnet equipment needed to diagnose a problem. we where givin real life scenarios where something was wrong with the car and we had to diagnose it and determine the correct way to repair it. follow service info and following wiring diagrams yes I am very comfortable Use of wiring diagrams and flow charts to diagnose system failure use of flow charts and diagnosis aids i'm able to diagnosis a problem in the proper way I have learned to work from easiest to hardest in regard to system testing and diagnosis. 0 Yes Yes Yes Yes Yes Monday, September 19, 2011 i can apply pricniples to test and diagnois system operations I am now able to. I think the teachers and matterials are great yes we learned how to apply the concepts of the systems. still improving Know how a system works in order diagnose system failure yes always Very much so. The teachers are willing to help you understand the power flow of how things work. very important yes which is very helpful for diagnosing system problems Learned how they work so we can fix them properly yes 0 Yes Yes Display professionalism in the workplace including punctuality, ethical behavior, reliability and commitment to customer satisfaction Feedback Western Wisconsin Technical College I had these skills before so it was easy to have them grow yes yes always clean fender cover, wheel chocks, seat covers yes Use of uniform and vehicle care items to protect the customers investment Page 10 of 12 Outcome Yes No Unk NA Result Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Explain environmental and legal constraints relating to automobile repair practices 20 100.00% 0 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 20 100.00% 0 0 Know govermnet laws regaurding the automtive occupation very important properly handle refrigerant i know many legal contraints that apply to the automotive field, and im able to explain them for the most part. Very in depth and informitive. The courses are more then good still working on it hazardous waste and recycling regulations yes aobo which is a nice class but i think that class should be in the begining of your start for this program They do a very good job going over this in the AOBO class which I think it be a good class to have in students first semiester. yes, we learned that we need to take percautions when disposing of product. yes in the OBD class I understand it better. AOBO does a good job covering this Great to know if planning own business very deitailed in explaining legal practices in automotive 0 Yes Yes Yes Yes Yes Yes Monday, September 19, 2011 Instructor are at school everyday befor and after we left. they never had any problem with customers and other employees I think this has been stressed to us from day one and I realize its importance I am now doing so. Have used both at school and at work. very important for employement nothing but the highest amount of professionalism in our program used fender covers and floormats and seat covers This school is great on this aspect and they teach us great work ethics here and believe I picked up alot while being here. i'm very good at attendance, work well around other, do what i have to, and keep the customer happy all good 0 Yes Yes Yes Yes Apply the use of electronic service information systems and/or interpret service manuals Feedback Western Wisconsin Technical College Use of electroninc or paper manuals to diagnose vehicle problems alldata covers most cars and had plenty of paper manuals for what wasnt covered I have gained a lot yes faster at it Sometimes ALLDATA's information is incomplete or organized in a downright stupid manner, but on the whole I can use it and paper manuals effectively. yes Page 11 of 12 Outcome Yes No Unk NA Result Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Aggregate Assessment of Achievement Monday, September 19, 2011 380 100.00% 0 0.00% 0 Feedback We touch alot of this in our parts class with Mr. Marconi and he does a good job on walking us over on how to use service manuals and even electrical diagrams. yes we use alot of alldata more time in this area we clearly learned how to use all manuals very important I can understand it and it helps me to diagnose problems. yes use alldata to fix the vehicles and some paper manuals Daily. im very handy for electronical and paper service manuals, and im able to apply them to what im working on 0 Western Wisconsin Technical College Page 12 of 12
